Create a Budget.  Most home improvement projects end up being over budget by 10%. To avoid costly surprises during the process of improving your home, be sure to reserve 10-15% of your budget to cover unknown expenses.

Get Multiple Estimates.  It’s important to meet with at least three contractors and request detailed estimates in writing from each. Be sure to walk with them through your home to show them the exact project for the most accurate estimate.

Contact References.  One of the most important steps in the home improvement process is contacting a contractor’s references. The best way to avoid disappointing or unfinished work in your home is to contact references and ask if the contractor performed quality work on time and within budget. Did any issues arise, and if so, how were they taken care of?

Check With BBB.  Always search for a contractor or home improvement business at bbb.org to find out important business information, read reviews or complaints, and make sure they’re a legitimate business. Don’t forget to check the licenses and registration status of any contractor you hire to do work in your home.

Review the Contract.  Make sure the contract is written, dated, and signed by both you and the contractor. Be sure the contractor provides the start date and the date of “substantial completion.” The contract must provide a detailed description of the work to be done and materials involved. Laws vary between states so be sure to review what is legally required to be in your contract per your state.

Verify Insurance.  Ask for the contractor’s Workers’ Compensation Insurance Coverage sheet proving the insurance is in place, as well as the coverage page for the Commercial General Liability policy (CGL). Request that the contractor add you as an additional insured on the policy to protect you if a worker injures himself on your property.

Check the Permits.  Always check to make sure the contractor has obtained all building, plumbing and electrical permits required. If a contractor avoids pulling the permits himself, this is a major red flag.

Stay Up-To-Date.  If any changes arise that involve an increase in cost or change in work, ask the contractor for a “change order” to fill out and sign. It should provide the original contract price, a detailed description of the new work, its cost, and the updated total, signed and dated by both parties.

Red Flags

Door-to-Door Contractors.  If a contractor appears on your doorstep and claims they are doing work in your neighborhood or they have “extra materials,” it’s best to decline any offer for work. Reliable businesses will give you time to do your research before committing.

Pulling Permits.  If a contractor asks that you pull the permit for your home improvement project, it may be a red flag that the contractor isn’t properly bonded and insured. Legitimate contractors are responsible for getting all required permits for the job.

Payment Upfront.  If a contractor asks for payment upfront, this is a major red flag. Never pay a contractor in cash, use a credit card or check. A trustworthy contractor should accept a payment plan of one-third upfront, one-third halfway through completion, and one-third when the project has been successfully completed.

Using a Lender.  If a contractor pressures you into using his preferred lender, this is typically a red flag. If you need to take a loan out to pay for the project, research lenders on your own and be sure to review interest fees, terms of agreement, and more.

Inaccessible. If you can’t verify the contractor’s contact information, location, or credentials, this is a major red flag. You should be able to find information online about the contractor, his business, and his contact information.

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