In 2022, Coastal Bend-area consumers and businesses reported multiple scams to BBB,
totaling $30,000 lost for the year. Across Texas, BBB received an average of 250 scam
reports per month totaling $1.9 million lost for the year. While the tactics of scammers
often shift to take advantage of marketplace trends, online shopping, employment and
phishing scams are the most common types of scams reported to BBB from Texas residents,
accounting for 49% of all scams submitted to the organization for the year.
To help Coastal Bend-area residents avoid scams in 2023, BBB analyzed scam reports
submitted by consumers with local zip codes to determine the top five prevailing scams in
2022 and provides a few tips on how to avoid them moving into the new year
Online Purchase
Share of reports: 22%
Amount lost: $9,795
Online purchase scams in Coastal Bend vary across a wide range of products, with some
consumers losing over $1,000 on a single interaction. Online pet scams are particularly
impactful in the area, with residents encountering fraudulent sellers when attempting to
purchase Dachshunds, Corgis and Goldendoodles. In most cases, buyers are directed to
send payment through an online payment system such as Zelle or PayPal. Other items
residents attempted to purchase include ammunition, clothes and automotive parts.
To avoid online purchase scams, BBB recommends:
Avoid too-good-to-be-true deals.
Use credit cards for online transactions.
Look up reviews on other websites.
Check and verify there are multiple methods of contact such as a working telephone
number and a real physical address.
Employment
Share of reports: 12%
Amount lost: $4,950
Employment scams often impersonate well-known and reputable businesses when
contacting their victims. While these scams do not often result in a loss of money, the
sensitive information provided to a potential employer places the applicant at an increased
risk of experiencing identity theft. Scammers often entice applicants for the position by
offering high wages, flexible hours and remote working opportunities. They often claim they
will pay for the applicant to purchase materials to set up their home office or other work-
related expenses. In the Coastal Bend area, most reports revolve around car wrap, package
reshipment or clerical and data entry positions.
To avoid employment scams, BBB recommends:
Beware of unsolicited or immediate job offers and rushed interview processes.
Insist on communicating with the hiring manager outside of email or text.
Verify the position is open by checking the official job board for the company.
Do not deposit suspicious or overpaid checks, and do not send money back due to
overpayment through gift cards, a wire transfer or other nontraditional methods.
Sweepstakes/Prize/Lottery
Share of reports: 6%
Amount lost: $106
Recently, reports of sweepstakes, prize and lottery scams revolve around supposed winners
of the Texas, national or other state’s lottery offering some of their winnings to strangers
using ‘pay-it-forward’ messaging. To claim the winnings, the recipient is directed to a
website where they input personal information so a check can be mailed to them. Other
versions of this scam reported in the Coastal Bend area include free products, such as
construction equipment or other gifts, in exchange for taking a survey, as well as free travel
packages. Victims who provide money do so under the impression they are paying for taxes,
processing or other fees – something a legitimate sweepstakes company does not require.
To avoid sweepstakes, prize or lottery scams, BBB recommends:
Do not provide any payment for a supposedly ‘free’ gift.
Be especially wary of any emails from a lottery winner who is dividing their winnings
across multiple people.
It is uncommon to be selected as the winner of a sweepstakes that you did not
enter. Verify how you were entered into the drawing and how they obtained your
contact information.
It is unlikely to be awarded a high-end or expensive item for taking a single survey.
Trust your instincts and avoid too-good-to-be-true offers.
Counterfeit Product
Share of reports: 4%
Amount lost: $227
Fraudulent and unethical businesses often capitalize on the popularity of name-brand items
by offering products similar in appearance or name. When the item is received, the buyer is
often left with an item that is of significantly less quality than expected and may not even
appear the same as what was pictured in the advertisement. Some of the most
counterfeited brands include Nike, Beats, LEGO, NFL and Tiffany jewelry. One Coastal Bend
resident reported receiving an obvious counterfeit item when attempting to purchase
Seresto flea and tick collars online.
To avoid counterfeit products, BBB recommends:
Be cautious of name-brand products advertised at a fraction of their typical price at
an authorized retailer.
Pay close attention to the name of the product. For example, Beats by Dr. Dre is not
the same as Beats by Dre.
Beware of look-alike websites and double-check the URL domain and subdomain are
accurate. Scammers often switch these to confuse buyers.
Read product reviews and research the business on multiple sources. Keep in mind
that product testimonials on a business’s website can be fabricated.
Phishing
Share of reports: 4%
Amount lost: $600
Phishing scams are one of the oldest and most adaptable strategies used to obtain sensitive
information from businesses and consumers. Often, these manifest as emails or texts from
someone claiming to represent the fraud prevention department for a well-known company
such as Amazon, Netflix or your local bank or utility company. They will often direct you to a
link or website to verify your account details, but in reality, that information is being
collected for their own purposes. Phishing scams continue to become more sophisticated
and often include look-alike websites that makes detecting them even more challenging. In
the Coastal Bend area, the most common businesses used in a phishing scam include USPS
and local banks.
To avoid phishing scams, BBB recommends:
Avoid clicking on any links provided in email and text.
Verify account security by going directly to the official website or using an official
app.
Understand company or agency policies regarding what personal information they
will ask for over email or phone.
Remain calm when contacted about a potential account compromise and be wary of
claims threatening immediate arrest, additional fines or impacts on your credit.
If you have been a victim of a scam, report it to BBB.org/ScamTracker. Information
provided may prevent another person
