BBB Tip: Five Resolutions For a Fraud-free New Year

The loss of money, personal information, and perseverance of scammers continue with online purchase scams as the riskiest of scams.

BBB recommends adding a few precautionary steps to the New Year’s resolution list and the weight loss and financial goals to help make the upcoming days and months fraud-free.

  • I resolve to be cautious with email.  Be wary of unsolicited emails from a person or a company. Remember, scammers can make emails look like they are from a legitimate business, government agency, or reputable organization (even BBB!). Never click on links or open attachments in unsolicited emails.
  • I resolve never to send money to strangers. If you haven’t met a person face-to-face, don’t send them money. This is especially true if the person asks you to transfer funds using a pre-paid debit card or CashApp. Money sent to strangers in this way is untraceable, and once it is sent, there’s no getting it back. Scammers will try to trick you into panicking – so before making a move,  think the situation through. Don’t fall for it!
  • I resolve to do research before making online payments and purchases. Research the retailer before entering payment information when shopping online, or if asked to pay online, research the retailer before entering payment information. Ask: Is this a person or business I know and trust? Do they have a working customer service number? Where is the company physically located? Would I be making payments through a secure server (https://….com)? Have I checked to see if others have complained?
  • I resolve to use my best judgment when sharing my personal information. Sharing sensitive personal information with scammers opens the door to identity theft. Never share financial information, birthdate, address, Social Security/Social Insurance number, or Medicare number with an unsolicited caller.
  • I resolve to be social media smart. Use privacy settings on social media and only connect with people you know. Be careful about including personal information in your profile, and never reveal your address and other sensitive information – even in a “fun” quiz. Scammers may use this information to make themselves pass as friends or relatives and earn your trust. Also, be careful when buying products you see on social media. BBB Scam Tracker has received thousands of complaints about misleading Facebook and Instagram ads.For more information

For more information

To learn more about scams, go to BBB.org/ScamTips. For more about avoiding scams, check out BBB.org/AvoidScams. If this scam has targeted you, help others avoid the same problem by reporting your experience at BBB.org/ScamTracker.

NORTH PADRE ISLAND HOUSING REPORT – NOVEMBER 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for November 2023.

Our active listing median prices have stayed steady the past month to $400,000 this past month which is a 8.6% increase from where it was compared to last November at this time! CCAR shows us the data that is increasing for active listings by 70.2% with a total of 240 properties this past month while inventory Has risen at 7.3 compared to 2.6 last year at this time.

Days on the market for sale decreased this past month with an average of 42 days and the highest categories for sales with 42.9% of all the sales being priced between $300,000 – $399,999. The market is still quite stable moving into 2024 with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI is open for sales of their lots in Phase 1, Contact Coastline Properties Agent Ms. Amber Spicak at their office for all pre-sales. amber@coastline-properties.com

The Consumer Price Index for All Urban Consumers (CPI-U) increased 0.1 percent in November on a seasonally adjusted basis, after being unchanged in October, the U.S. Bureau of Labor Statistics
reported today. Over the last 12 months, the all items index increased 3.1 percent before seasonal adjustment.

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island November 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-october-2023

La Posada – Toys For Tots

With the holidays in full swing, it’s the perfect time for the residents of the
Coastal Bend to join together to assist those less fortunate. In the spirit of the holidays, I
wanted to take this opportunity to bring attention to certain efforts in our area that will
benefit many families this holiday season.

Toys for Tots is a nationwide campaign and has very strong roots and
participation in Corpus Christi, Port Aransas, Rockport-Fulton, and the Coastal Bend
area. The initiative began in 1947, when Marine Major Bill Hendricks collected and
donated 5,000 toys to children in their city. The campaign was so successful that Marine
Reserve Units around the country began collecting and donating toys, under the shared
objective to “bring the joy of Christmas to America’s needy children.” Since its inception
in 1947, the U.S. Marine Corps Reserve Toys for Tots Program has distributed over 452
million toys to more than 209 million needy children across the country. Events are held
around the area to promote the Toys for Tots holiday drive effort from the public, along
with Marines from the local Naval Air Station who collect donations. With a great
military base, strong charity presence and generous-minded people and industry, District
32 is a great place for Toys for Tots to contribute to the children of our area. If you would

like to learn more or get additional info, please visit their website at: https://corpus-
christi-tx.toysfortots.org/local-coordinator-sites/lco-sites/default.aspx
In addition to this great organization, there are many other charitable events in
the area occurring this holiday season. To find volunteer opportunities, you can look at
Feeding Texas’s website https://www.feedingtexas.org/get-help/. As we prepare for the
holiday season, let’s join together in helping the community and bettering the lives of
those around us.

If you have questions regarding any of the information mentioned in this week's
article, please do not hesitate to call my Capitol or District Office. Please always feel
free to contact my office if you have any questions or issues regarding a Texas state
agency, or if you would like to contact my office regarding constituent services. As
always, my offices are available at any time to assist with questions, concerns or
comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32
Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted
at todd.hunter@house.texas.gov or at 512-463-0672.

BBB Tip: Avoiding online purchase scams and impostors this holiday season

As the holiday season approaches, Better Business Bureau (BBB) urges consumers to
remain vigilant against a surge in online scams that could threaten their festive spirit.
During the past five years, Texas residents have reported losing $17.5 million to scams,
21% due to online purchases. BBB has identified online purchase scams as the No. 1 riskiest
scam encountered by North American consumers in both the 2021 and 2022 Scam Tracker
Risk Report, and are often enacted by impersonating reputable businesses.

Since 2018, losses to online purchase scams reported to BBB by Texas residents have
significantly increased during two times of the year – early spring and the holiday season – while the number of reports
peaks during the summer months. Often, a sense of urgency and the fear of missing out on a great deal
for a highly desired product are key influences if an online shopper loses money to a fraudulent seller. The holiday
season is a busy time for most people as they purchase gifts, make travel plans, prepare
holiday dinners, and get their homes ready for family and friends. In many cases, shoppers
do not have the time to verify the legitimacy of an online seller as thoroughly as they
typically do at other times of the year, and the existence of Black Friday, Cyber Monday, and
other holiday promotions introduce difficulties in determining when a deal is “too good to
be true.”

“It is important for online shoppers to protect themselves while interacting with digital
marketplaces throughout the year, but especially during the holiday season when scammers
are out in force to take advantage of shoppers,” said Heather Massey, vice president of
communications and community relations for Better Business Bureau serving the Heart of
Texas.
No matter the scheme, a key tactic of scammers is to disguise themselves as a reputable
business or government agency (known as an impostor scam), and this strategy is more
successful during the holiday season. Impostor scams have been identified as the No. 1
most reported fraud to the FTC’s Consumer Sentinel Network since 2017, with a median
loss of $1,000 in recent years. BBB’s 2022 Scam Tracker Risk Report found some of
the most commonly impersonated companies include Amazon, Geek Squad, Publishers
Clearing House, and the U.S. Postal Service. With more people ordering products online and
expecting deliveries, fraudulent notifications about shipping issues or suspicious activity on
an account from an impostor have a greater likelihood of being taken seriously, which often
means a greater chance of losing money or personal information.

With $1.2 million reported lost across nearly 1,400 reports, the impact of online purchase scams on
Texas residents this year has already broken 5- year records, and the holiday season will likely
see these numbers increase. While BBB is concerned about these record-breaking numbers, they do not
reflect the emotional, physical, and mental stress associated with falling victim to a scam, nor the
long-lasting effects it has on an individual’s confidence to navigate a complex marketplace without
being taken advantage of.

“Our goal is to empower consumers to recognize the signs of a scam and to give them the
confidence to trust themselves when something doesn’t feel right,” said Massey. “Research
conducted by BBB found that nearly 75% of people who encountered a scam but did not
lose money simply felt something wasn’t right about the situation, so they walked away. The
next two most powerful defenses are to be generally aware of scam tactics and to research
the offer.”
This holiday season, BBB provides the following tips to help Texas residents avoid online
scams, impostors, and counterfeit items:
Use protected payment methods. BBB research found that people who pay with a credit
card or PayPal are more likely to recover their funds after sending money to a scammer.
However, with PayPal, a buyer should not send money using the platform’s Friends and
Family method. If an online seller directs you to use PayPal’s Friends and Family method, it
is most likely a scam because they know PayPal’s protection policies do not cover money
sent through that system in the same way as a business transaction.

Be wary of social media ads. Social media is a great way to stay connected with friends
and family, and it is also a great way to get exposed to a lot of different products that
appeal to you. However, not everything advertised on a social media platform is legitimate,
and scammers can easily create sponsored advertisements that will appear on your news
feed. If interacting with a social media ad, take a minute to verify it has routed you to the
right website. Better yet, go directly to the website on your own and search for the
advertised product.

Avoid links provided in unsolicited emails or text messages. If you receive an
unsolicited text message with a link, avoid following it. In many cases, there is no way of
knowing where that link will direct you, and even if you arrive at a website that appears to
look official, it could very well be a lookalike website. It may automatically download
malware on your device. If you receive a notification regarding suspicious activity on an
online account, verify the facts by contacting the company using a known and trusted
method, such as their official mobile app or the contact number on a recent bill.

Review protection policies. Become familiar with the protection policies established by
the agency or company you are being contacted by. Many companies and government
agencies prohibit their official representatives from asking you to verify personal or account
information over the phone or through email. If you ever have doubts about someone’s
legitimacy, it is best to hang up and contact the company through another method to
double-check that everything is in order.

Verify you are at the right website. Pay close attention to see if any special characters
are replacing letters, such as the Greek alpha (α) instead of ‘a’, and the domain and
subdomain match the official company website. While looking through the URL, take a
second to verify the website is secured. Poor grammar is also a good indication that a
scammer may have put together a website hastily. However, this is something that they are
getting better at avoiding, due in large part to AI content creation tools. Check the age of
the domain – a well-known company isn’t likely to have just registered their website in the
past few years.

For more information about how to avoid holiday-related marketplace issues this year,
visit BBB.org/Holiday.
If you or someone you know has been affected by a scam or unethical business practice,
report it to BBB through an official business complaint or Scam Tracker report. Information
provided may help another person from being affected and assist BBB in recognizing trends
in marketplace behavior.

BBB Business Scam Alert: Entrepreneurs beware of fake marketing services for small businesses

Small business owners are passionate, dedicated individuals who have accumulated years of
expertise in an industry. Through time and experience, they often have found ways to
improve processes and use that knowledge to the benefit of their customers and clients.
However, one aspect of business ownership they may not be as familiar with is marketing.
Many small business owners turn to marketing agencies and firms to handle their online
presence or advertisement needs. Unfortunately, the demand for these services opens the
opportunity for scammers to take advantage of small business owners. BBB Scam Tracker
receives multiple reports across the nation of phony businesses tricking small business
owners into signing monthly contracts for services that are never rendered.

How the Scam Works
A small business owner seeking a low-cost marketing service discovers a company that
offers exactly what they are looking for. The company may claim to offer public relations,
search engine optimization or other general marketing support for a low monthly fee, often
promising amazing results.

Once a small business owner signs up and submits payment, the company becomes difficult
to communicate with. They may constantly postpone or delay promised marketing
materials, such as social media posts, graphics or logos. In many cases, getting in touch
with the company once payment has been processed becomes nearly impossible and
attempts to cancel the service go unanswered, requiring the business owner to cancel the
card associated with the account.

How to Spot Fake Services
Research companies thoroughly before hiring. Spend the time to research and get to
know the company well before contacting them. Make sure their website is professional and
their social media accounts are real. Search for customer complaints and reviews about
their services on BBB.org. Legitimate marketing companies take pride in their digital
presence because it is often the most-requested service of their clients and provides an
opportunity to demonstrate their capabilities. Use this chance to evaluate how the company
positions or advertises itself and whether it would be a good fit for your business needs.
Check the contact information. If the company possesses both a social media presence
and a professional website, be sure to check for their contact information. If the company
has no telephone number or physical address, that is a sign it may not be legitimate. If a
telephone number is listed, call it to make sure it is in service and verify the physical
address is associated with the company name by searching online. Scammers will often use
the addresses for vacant properties for their own purposes.

Reach out to references. Reach out to the references provided by a company to verify
they have not been fabricated. Make certain it is possible to contact the people on the list
and research their names online to make sure they are real people with legitimate small
businesses. Keep in mind that online testimonials posted on websites or on some review
platforms can be fabricated. Learn more about BBB’s review vetting process on BBB.org.

Understand what you are paying for. A reputable company will be able to clearly
describe their services and the expected timeline to receive marketing materials before a
potential customer pays for those services. Spend the time to understand the services, their
scope, how they will be delivered (email, mail, social media posting, etc.) and when they
will be provided. If any of these elements are unclear or if details about payments are
vague, look elsewhere for services.

Use protected payment methods. Be cautious of any company that insists on payment
for services by wire transfers, gift cards or pre-paid debit cards. If someone demands
payment in one of these ways, it is probably a scam. Even if using a trusted company, BBB
recommends always paying with a credit card for the additional protections it provides in
case problems arise and you would like to dispute charges.
For more information visit BBB.org/BizHQ.

NORTH PADRE ISLAND HOUSING REPORT – OCTOBER 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for October 2023.

Our active listing median prices have risen the past month to $450,000 this past month which is a 9.8% increase from where it was compared to last October at this time! CCAR shows us the data that is increasing for active listings by 60.8% with a total of 246 properties this past month while inventory Has risen at 7.2 compared to 2.8 last year during the month of October.

Days on the market for sale increased this past month with an average of 72 days and the highest categories for sales with 33.3 % of all the sales being priced between $300,000 – $399,999. The market is still quite stable moving into our short winter with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI is open for sales of their lots in Phase 1, Contact Coastline Properties Agent Ms. Amber Spicak at their office for all pre-sales. amber@coastline-properties.com

The median estimate (year-over-year, not seasonally adjusted) for the consumer price index (CPI) for the month of October 2023 is 3.3%. If 3.3% is the actual year-over-year increase in the CPI, it will mark the first decline in the consumer price index relative to the previous month since June 2023. This begins to show that inflation may be softening a bit as we head into the end of 2023.

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island October 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-october-2023

National Epilepsy Awareness Month

The month of November is recognized as National Epilepsy Awareness Month.
According to the Epilepsy Foundation, 1 in 26 people will develop epilepsy in their lifetime. In
addition to this, 3.4 million Americans currently live with epilepsy. This means that epilepsy is
not rare and is actually more common than most people think. Since millions of Americans live
with epilepsy, it is important to understand the disease and how it affects people. National
Epilepsy Month is important because it is a time dedicated to learning about epilepsy and raising
awareness about the disease.

Epilepsy is a neurological condition in the brain that triggers seizures. As stated by the
Epilepsy Foundation, “doctors believe that seizures happen when a brain’s uncontrolled increase
of excess electrical activity obstructs its normal functions.” This means that a seizure causes a
short interruption to messages traveling back and forth within the brain. There are two types of
seizures. The first type of seizures are generalized seizures which affect both sides of the brain.
The other type of seizures are focal seizures which are located in just one area of the brain and
are also called partial seizures. A few symptoms of seizures are: temporary confusion, a staring
spell, stiff muscles, uncontrollable jerking movements of the arms and legs, loss of
consciousness or awareness, psychological symptoms such as fear, and anxiety or deja vu. Once
a person has had two seizures, they are diagnosed with epilepsy.
Epilepsy has no identifiable cause in about half the people with the condition. In the other
half, the condition may be traced to various factors, including: genetic influence, head trauma,

brain abnormalities, infections, prenatal injury, and developmental disorders such as autism.
Even though there is no distinguishable cause of epilepsy, there are a few risk factors for
someone to develop epilepsy. A few of the risk factors are: age, family history, head injuries,
stroke and other vascular diseases, dementia, brain infections, and seizures in childhood.
For more information about epilepsy, please visit the Epilepsy Foundation’s website
https://www.epilepsy.com/make-difference/public-awareness. Along with this, the CDC is a
fantastic resource to learn more about the risk factors and types of seizures associated with
epilepsy https://www.cdc.gov/epilepsy/index.html. Additionally, you can visit John Hopkins
Medicine to learn about the treatment options for epilepsy https://www.hopkinsmedicine.org.
If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

BBB Scam Alert: Paypal Impostors Steal Thousands from Texas Residents

amInnovations in payment processes have introduced a wide range of opportunities for
legitimate businesses to market their products and services to a broad audience. The
convenience and ease of peer-to-peer (P2P) payment applications provide a direct, cost-
effective method to receive funds from customers for businesses of any size. However,
unlike traditional financial institutions such as a bank or credit union, P2P apps do not have
a physical location its users can visit to talk directly with a representative, and the focus on
digital interactions provide an opportunity for scammers to impersonate representatives to
carry out a range of schemes. Recently, reports to BBB Scam Tracker from Texas residents
have brought a new PayPal impostor tactic to light. Using a high-tech approach, some
victims of this scam report losing over $80,000 under the assumption they are disputing an
unauthorized charge.

How the scam works:

Victims receive what appears to be a confirmation email from PayPal for an expensive
product, typically over at least $1,000. The email closely mimics a legitimate PayPal
confirmation, including the design, PayPal logo, order number, and shipping details from a
supposed supplier. In multiple places in the email, bolded or red text emphasizes a call-back
number to dispute the transaction. However, the phone number provided does not connect
the victim with PayPal but with an impostor that begins to guide them through the next
steps.

The impostor directs the victim to download and run a Reason ReFill Sound Bank File (RFL)
to reverse the pending charge. RFL files (e.g. FileName.rfl) are commonly used within the
music industry to compress and transfer samples, songs and patches. However, their use
also extends to storing databases or running virtual prototypes and simulations. The general
public’s unfamiliarity with the RFL file type assists the scammer by requiring the victim to
rely more heavily on their guidance, such as helping the victim to download a program that
can read and open an RFL file as opposed to more widely-used file extensions such as
Microsoft Word (e.g. FileName.docx) or Excel (e.g. FileName.xlsx).

After opening the file, the victim encounters a dashboard that appears to be designed to
handle their reimbursement request. Following the impostor’s directions, they input the total
cost of the transaction included in the invoice and their banking information. Although the
dashboard appears to be legitimate, it is designed not to recognize decimal points and
seems to credit the victim’s account with an excessive amount of money when submitted.
For example, a $1,999.99 pending charge becomes a $199,999.00 account credit. Using
fear or coercion, the scammer directs the victim to make wire transfers (or other
unprotected method) from the credited account to return the ‘excess’ funds. Often, they will
ask for the total payment to be provided through a series of smaller ones or claim they did
not receive a previous transfer. In either case, the victim is out the amount of money they
‘returned’ when the pending credit is detected as fake and removed from their account.
How to avoid

Verify PayPal purchase history and details using the official app or going directly
to the website. Avoid clicking on any links in the email itself that claim to direct you to
PayPal, as they may send you to a lookalike website instead. Be wary of phone numbers in
unsolicited emails, as they may connect you with an impostor.

Research the suppliers’ address. Scammers use well-known sellers in fake invoices and
often fabricate business addresses or use a residential address in their place. A quick
internet search of that address can help determine if it is a physical location associated with
the product supplier. For example, some email screenshots victims provided to BBB showed
an Amazon supplier located at a Farland Avenue address in San Antonio, Texas. A quick
internet search will find no Amazon supplier at the address and, even more telling, no street
in San Antonio named Farland Avenue.

Check the email address the invoice is coming from. Look at the domain and name of
the email address that sent the invoice. Official communications should come from an email
account associated with the business rather than a personal or generic domain. Be wary of
immediately trusting an email that uses an official email address as the Name of the
account, as these can be fake. The full email address is often included in parentheses,
brackets, or delimiters after the name.

Never reimburse excess funds through another payment method. Common in fake
check scams and fraudulent employers, be wary of returning overpaid funds provided via
one payment method through another. Scammers often ask for immediate reimbursement
before your financial institution can verify a pending transaction. As much as possible, avoid
returning excess money through immediate and direct methods such as gift cards, wire
transfers, and unprotected mobile app transactions. Scammers know that these methods
are fast and challenging to reverse.

Double-check the URL and domains. Scammers often switch around domains and
subdomains to impersonate a business. For example, they may change PayPal.com to
info.PayPal.com, Pay.Pal.com, PayPal.Returns.com, or any other variation. Additionally, links
in an email may direct you to a completely different URL than the one highlighted. Use only
known and trusted methods to communicate with businesses, such as their official mobile
app or typing the website's URL directly into your internet browser.
For more information about how to spot and avoid impostors and other scams, visit
BBB.org/AvoidScams.

TEXAS HOUSING REPORT – AUGUST 2023

The residential real estate market in Texas had a successful month in August. Total home sales increased by 9.5 percent on the consumer side and construction permits increased by 5.3 percent on the supplier side despite continuously high loan rates. After seven straight increases, the median price fell amid the growth for the first time. Although the price decline appeared significant, it was just $800 and might be an indication of a balanced market. The housing market does not indicate any big turbulence anytime soon because many sellers are trapped with pandemic-era low rates and many purchasers are finding it difficult to keep up with rising costs. Rebounded Home Sales Speed up Market Time by Two Days Amid a slowdown in the real estate industry, Texas’ total home sales improved from last month’s
three-year low after reaching over 27,000 transactions in August. The sales activity picked up at an impressive rate of 9.5 percent month-over-month (MOM), albeit the activity level was still 8 percent lower than last year’s reading. Sales ticked up uniformly this month in all four major metros, growing between 0.8 percent to 9.7 percent.

READ FULL REPORT HERE FROM TEXAS A&M UNIVERSITY (CLICK HERE)

NORTH PADRE ISLAND HOUSING REPORT – SEPTEMBER 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for September 2023.

Our active listing median prices slightly dipped the past month to $389,500 this past month which is a 4.5% decrease from where it was compared to last September at this time! CCAR shows us the data that is rising for active listings by 65% with a total of 236 properties this past month while inventory Has risen at 6.6 compared to 2.6 last year during the month of September.

Days on the market for sale dipped this past month with an average of 51 days and the highest categories for sales with 34.6 % of all the sales being priced between $300,000 – $399,999. The market is stable moving into fall with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI has started sales of their lots in Phase 1, Contact Coastline Properties Agent Ms. Amber Spicak at their office for all pre-sales. amber@coastline-properties.com

The Consumer Price Index (CPI) showed inflation rose 0.4% over last month and 3.7% over the prior year on a headline basis in September, a deceleration from August’s 0.6% month-over-month increase and in line with August’s 3.7% annual rise. Both measures were slightly higher than economist forecasts for a 0.3% month-over-month increase and a 3.6% annual increase, according to data from Bloomberg.

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island September 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-september-2023