BBB Scam Alert: Paypal Impostors Steal Thousands from Texas Residents

amInnovations in payment processes have introduced a wide range of opportunities for
legitimate businesses to market their products and services to a broad audience. The
convenience and ease of peer-to-peer (P2P) payment applications provide a direct, cost-
effective method to receive funds from customers for businesses of any size. However,
unlike traditional financial institutions such as a bank or credit union, P2P apps do not have
a physical location its users can visit to talk directly with a representative, and the focus on
digital interactions provide an opportunity for scammers to impersonate representatives to
carry out a range of schemes. Recently, reports to BBB Scam Tracker from Texas residents
have brought a new PayPal impostor tactic to light. Using a high-tech approach, some
victims of this scam report losing over $80,000 under the assumption they are disputing an
unauthorized charge.

How the scam works:

Victims receive what appears to be a confirmation email from PayPal for an expensive
product, typically over at least $1,000. The email closely mimics a legitimate PayPal
confirmation, including the design, PayPal logo, order number, and shipping details from a
supposed supplier. In multiple places in the email, bolded or red text emphasizes a call-back
number to dispute the transaction. However, the phone number provided does not connect
the victim with PayPal but with an impostor that begins to guide them through the next
steps.

The impostor directs the victim to download and run a Reason ReFill Sound Bank File (RFL)
to reverse the pending charge. RFL files (e.g. FileName.rfl) are commonly used within the
music industry to compress and transfer samples, songs and patches. However, their use
also extends to storing databases or running virtual prototypes and simulations. The general
public’s unfamiliarity with the RFL file type assists the scammer by requiring the victim to
rely more heavily on their guidance, such as helping the victim to download a program that
can read and open an RFL file as opposed to more widely-used file extensions such as
Microsoft Word (e.g. FileName.docx) or Excel (e.g. FileName.xlsx).

After opening the file, the victim encounters a dashboard that appears to be designed to
handle their reimbursement request. Following the impostor’s directions, they input the total
cost of the transaction included in the invoice and their banking information. Although the
dashboard appears to be legitimate, it is designed not to recognize decimal points and
seems to credit the victim’s account with an excessive amount of money when submitted.
For example, a $1,999.99 pending charge becomes a $199,999.00 account credit. Using
fear or coercion, the scammer directs the victim to make wire transfers (or other
unprotected method) from the credited account to return the ‘excess’ funds. Often, they will
ask for the total payment to be provided through a series of smaller ones or claim they did
not receive a previous transfer. In either case, the victim is out the amount of money they
‘returned’ when the pending credit is detected as fake and removed from their account.
How to avoid

Verify PayPal purchase history and details using the official app or going directly
to the website. Avoid clicking on any links in the email itself that claim to direct you to
PayPal, as they may send you to a lookalike website instead. Be wary of phone numbers in
unsolicited emails, as they may connect you with an impostor.

Research the suppliers’ address. Scammers use well-known sellers in fake invoices and
often fabricate business addresses or use a residential address in their place. A quick
internet search of that address can help determine if it is a physical location associated with
the product supplier. For example, some email screenshots victims provided to BBB showed
an Amazon supplier located at a Farland Avenue address in San Antonio, Texas. A quick
internet search will find no Amazon supplier at the address and, even more telling, no street
in San Antonio named Farland Avenue.

Check the email address the invoice is coming from. Look at the domain and name of
the email address that sent the invoice. Official communications should come from an email
account associated with the business rather than a personal or generic domain. Be wary of
immediately trusting an email that uses an official email address as the Name of the
account, as these can be fake. The full email address is often included in parentheses,
brackets, or delimiters after the name.

Never reimburse excess funds through another payment method. Common in fake
check scams and fraudulent employers, be wary of returning overpaid funds provided via
one payment method through another. Scammers often ask for immediate reimbursement
before your financial institution can verify a pending transaction. As much as possible, avoid
returning excess money through immediate and direct methods such as gift cards, wire
transfers, and unprotected mobile app transactions. Scammers know that these methods
are fast and challenging to reverse.

Double-check the URL and domains. Scammers often switch around domains and
subdomains to impersonate a business. For example, they may change PayPal.com to
info.PayPal.com, Pay.Pal.com, PayPal.Returns.com, or any other variation. Additionally, links
in an email may direct you to a completely different URL than the one highlighted. Use only
known and trusted methods to communicate with businesses, such as their official mobile
app or typing the website's URL directly into your internet browser.
For more information about how to spot and avoid impostors and other scams, visit
BBB.org/AvoidScams.

TEXAS HOUSING REPORT – AUGUST 2023

The residential real estate market in Texas had a successful month in August. Total home sales increased by 9.5 percent on the consumer side and construction permits increased by 5.3 percent on the supplier side despite continuously high loan rates. After seven straight increases, the median price fell amid the growth for the first time. Although the price decline appeared significant, it was just $800 and might be an indication of a balanced market. The housing market does not indicate any big turbulence anytime soon because many sellers are trapped with pandemic-era low rates and many purchasers are finding it difficult to keep up with rising costs. Rebounded Home Sales Speed up Market Time by Two Days Amid a slowdown in the real estate industry, Texas’ total home sales improved from last month’s
three-year low after reaching over 27,000 transactions in August. The sales activity picked up at an impressive rate of 9.5 percent month-over-month (MOM), albeit the activity level was still 8 percent lower than last year’s reading. Sales ticked up uniformly this month in all four major metros, growing between 0.8 percent to 9.7 percent.

READ FULL REPORT HERE FROM TEXAS A&M UNIVERSITY (CLICK HERE)

NORTH PADRE ISLAND HOUSING REPORT – SEPTEMBER 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for September 2023.

Our active listing median prices slightly dipped the past month to $389,500 this past month which is a 4.5% decrease from where it was compared to last September at this time! CCAR shows us the data that is rising for active listings by 65% with a total of 236 properties this past month while inventory Has risen at 6.6 compared to 2.6 last year during the month of September.

Days on the market for sale dipped this past month with an average of 51 days and the highest categories for sales with 34.6 % of all the sales being priced between $300,000 – $399,999. The market is stable moving into fall with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI has started sales of their lots in Phase 1, Contact Coastline Properties Agent Ms. Amber Spicak at their office for all pre-sales. amber@coastline-properties.com

The Consumer Price Index (CPI) showed inflation rose 0.4% over last month and 3.7% over the prior year on a headline basis in September, a deceleration from August’s 0.6% month-over-month increase and in line with August’s 3.7% annual rise. Both measures were slightly higher than economist forecasts for a 0.3% month-over-month increase and a 3.6% annual increase, according to data from Bloomberg.

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island September 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-september-2023

Breast Cancer Awareness 2023

Each year, the month of October is recognized as Breast Cancer Awareness Month.
Spearheaded by the National Breast Cancer Foundation, this annual initiative serves to raise
awareness about breast cancer and offer support to those impacted by the disease. The National
Cancer Institute estimates that there will be 297,790 new cases of breast cancer in 2023. Breast
cancer is also the second most common cancer in women behind skin cancer. Furthermore, 1 in 8
women will be diagnosed with breast cancer. Given these statistics, I would like to use this
week’s article to share information about breast cancer risks and warning signs as well as the
important role cancer screenings and early detection play in fighting the disease.

Breast cancer occurs when malignant cells grow in the tissue of the breast. These cells
sometimes form into a tumor, which can be felt as a new lump or mass in the breast. While this
new lump, along with other unusual changes, may indicate the presence of cancerous cells,
breast cancer does not always present physical symptoms in the earliest stages of the disease.
According to the American Cancer Society, however, cancer found at an early stage – when it is
small and has not spread – is easier to treat. For this reason, screening exams, such as
mammograms, are key to finding cancers before they start to cause symptoms, known as early
detection.

Breast cancer screenings are recommended for all women beginning after the age of 40.
However, individuals with a higher risk of the disease may need to be screened earlier and more
often. There are several key factors that are used in determining a person’s risk level of
developing breast cancer, such as age, ethnicity, and family history. While some men, especially

those with a genetic history of the disease, have a risk of breast cancer, women represent 99
percent of all breast cancer cases and have a significantly higher risk of breast cancer than men.
In addition to this, the American Cancer Society states lifestyle also plays an important role in
determining a person’s risk level. These factors can include weight, alcohol and tobacco use,
physical activity level and diet.

To learn more about this important awareness month, you can visit the National Breast
Cancer Foundation website here: http://www.nationalbreastcancer.org . More information about
the National Cancer Institute’s research can be found here: https://www.cancer.gov .
Additionally, for information about the different symptoms and risk factors for breast cancer,
please review the American Cancer Society’s guide here: https://www.cancer.org/cancer/breast-
cancer/about/what-is-breast-cancer.html

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

BBB Scam Alert: How to spot a credit check scam when apartment shopping

Planning a move this summer? According to multiple BBB Scam Tracker reports, scammers
are using a new twist on fake rental ads to trick potential renters into compromising
sensitive personal information. While credit checks are a routine process many landlords
and rental companies use to evaluate potential renters, fraudulent rental listings are being
used to direct interested tenants to a website that requires personal information to run a
credit check. Unfortunately, the website is a data-mining operation that collects and sells
the information provided to the highest bidder, placing people who use it at an increased
risk of having their identity stolen.

Most often encountered while browsing rental listings online, scammers entice victims by
advertising a rental unit or home at prices significantly lower than what is typically found in
the area. They may claim to represent an established property company or an individual
landowner searching for trustworthy tenants. The listing often includes pictures, videos,
layouts, and other specifics that renters expect to see included in a rental advertisement.
Unfortunately, most of these pictures are either fabricated or stolen from a legitimate
listing, and the supposed landowner quickly disappears after the applicant submits their
information to the credit check website.

One consumer reported to BBB Scam Tracker they “gave my name, address and Social
Security Number to obtain my credit score from this website. I was asked to take a
screenshot of my score and send it to the same address that emailed me the link.
Afterward, I was sent an email with a showing time, but the house number was not listed on
this email or the listing on Craigslist.” All additional attempts to call and email the supposed
landowner went unanswered.

To avoid credit check rental scams, Better Business Bureau recommends renters:
Be wary of lower-than-usual prices. If the rent for an apartment or home is significantly
less than the going market rate for the area, consider it a red flag. Scammers often draw
people in with claims that sound too good to be true. Spend the time to compare the price
with other similar rental properties in the area to make an informed decision.
Do some research. Search the listing online through multiple sources using the associated
phone number, email address or physical address. If you find another listing for the same
property in a different city, you’ve spotted a scam. Reverse image searches can be helpful to
determine if the photos have been stolen from another listing, as well as searching for the
landowner’s name to check if anyone else has encountered a scam when interacting with
them.

Always see the property in person. Many rental scams involve listings for properties that
don’t exist, are vacant lots, or are for sale. Be very wary if the property owner refuses to
disclose the rental property's location before you complete a credit check or pay them a
deposit. If the address provided is for a house that has a ‘For Sale’ sign in the yard, be
cautious because you might not be in contact with the actual owners.
Verify the property owner’s information. Contact a licensed real estate agent to see
who owns a property or check the county’s property appraiser website. Ask the property
owner for a copy of their ID to verify they are who they claim to be before you offer
sensitive information like your Social Security Number for a credit check.

Be cautious about credit check websites. Scammers are well-versed in making websites
appear legitimate and often create fake testimonials and reviews. Use reputable sources to
prove credit history, such as AnnualCreditReport.com or consumer reporting companies
listed by the Consumer Financial Protection Bureau.
For more information about how to avoid scams while moving and renting,
visit BBB.org/Moving.

NORTH PADRE ISLAND HOUSING REPORT – AUGUST 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for August 2023.

Our active listing median prices fell the past month to $389,000 this past month which is a 2.3% decrease from where it was compared to last August at this time! CCAR shows us the data that is rising for active listings by 41.8% with a total of 217 properties this past month while inventory Has risen at 5.6 compared to 2.8 last year during the month of August.

Days on the market for sale are increasing from last month with an average of 59 days and the highest categories for sales with 26.8% of all the sales being priced between $300,000 – $399,999 and $500,000 – $749,999. The market is moving forward nicely this summer with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI is set up to start sales of their lots in Phase 1, Contact Coastline Properties Agent Ms. Amber Spicak at their office for all pre-sales. amber@coastline-properties.com

Headline Inflation measured by the Consumer Price Index (CPI) was 0.6 percent in August and 3.7 percent over the previous year. Both of these rates were higher than recent figures on inflation, and the main driver of the increase was the rise in retail gasoline prices in August. fuel provided 34 basis points, or slightly more than half, of the overall monthly CPI, which increased by 10.6 percent over the course of the month (the price of fuel has decreased by 3.3 percent over the last year).

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island August 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-august-2023

Ovarian Cancer Awareness Month

The month of September is recognized as Ovarian Cancer Awareness Month. According
to the National Ovarian Cancer Coalition, ovarian cancer is rare since only 1.1% of women will
be diagnosed with ovarian cancer. Yet, it is the number one cause of cancer-related death among
women. Additionally, in 2023 it is estimated that 19,710 women will be diagnosed with ovarian
cancer and of those diagnosed 13,270 women will die. Due to the mortality rate, it is important to
know about ovarian cancer so people can be educated about the risk factors along with the signs.
National Ovarian Cancer Awareness Month is important because it is a time dedicated for
women and the public to gain knowledge about ovarian cancer. This is important because an
increase of public knowledge can lead to earlier diagnoses and hopefully lower the death rate.
Therefore, the purpose of this month is to raise awareness surrounding ovarian cancer which is
sometimes referred to as the “silent killer.” This is due to the fact that the symptoms of ovarian
cancer are very similar to other diseases which means women will overlook the signs and they
will not realize they should see a doctor and get tested. As a result of this, the diagnosis for
ovarian cancer is typically confirmed at a later stage. According to the National Ovarian Cancer
Coalition, only 20 percent of ovarian cancer is diagnosed in the early stages.
Since the symptoms of ovarian cancer are similar to other diseases, it is critical to know
what they are in order to get an early diagnosis. A few of the common symptoms for ovarian
cancer are persistent bloating, difficulty eating or feeling full quickly, and pelvic or abdominal
pain. Along with these symptoms, the strongest risk factors include increasing age and family

history. Knowing the signs and risk factors of ovarian cancer is important because an early
diagnosis can be lifesaving.
For more information about ovarian cancer, please visit the National Ovarian Cancer
Coalition’s website. https://ovarian.org/about-ovarian-cancer/what-is-ovarian-cancer/
Along with this, radiologyinfo.org is a wonderful resource to learn more about ovarian
cancer, how to prevent it, and how it is diagnosed. https://www.radiologyinfo.org/en/info/psa_oc
Additionally, you can visit the American Association for Cancer Research to learn about
the risk factors and symptoms of ovarian cancer. https://www.aacr.org/patients-
caregivers/awareness-months/ovarian-cancer-awareness-month/

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

HOW TO FEEL PART OF THE ISLAND COMMUNITY

Whether you’ve lived here for several decades or just a few months, it can take a while to feel like you belong. Often it’s not painting the walls and installing a new chandelier that will make you feel “at home” … try rather engaging in your community! But HOW?

Shape where you live:

Knowing what’s going on in your neighborhood gives you an opportunity to speak up on things that matter to you, like voting on a local ordinance, participating in school board elections, or petitioning for the new dog park you’d love to have. By getting involved, you can help make your community a better place to live.

Create stronger social ties:

Meet your neighbors – This is the easiest first step, and they are the perfect entry point for getting to know the larger community. If you’re a bit reserved and initiating a coffee invite seems daunting, try breaking the ice through neighborhood apps such as Nextdoor or Padre Island Neighbors They are a great avenue for starting conversations and can open the doors (literally!). People are the heart of any community, and when you get to know the neighbors, shopkeepers, and service people around you, you’ll feel like you belong.

Attend a neighborhood meeting – Our monthly POA meetings are open to the public! Come, listen, ask questions…this gives you a platform to discuss concerns and improvement opportunities, while also introducing you to key people within the community.

Get involved:

After you’ve met your neighbors and have attended some neighborhood meetings, have some fun!

Shop local – Your local coffee shop, friendly hardware store, welcoming car repair spot, pet store…just some of the shops that make our Island unique. Dine at our delicious family-owned restaurants, get your hair cut by our resident barber. Small businesses are at the core of a thriving community, and shopping local ensures the money you spend goes back into keeping our community vibrant.

Take to the streets – The Island is known for fishing tournaments, farmers’ markets, parades, races, etc. Show up! The more you stroll the booths and cheer on your fellow Islanders, the more social connections you’ll make.

Volunteer your time – There are ALWAYS places to volunteer. You’ll find shared interests and gain a sense of self reward. Clean up the beach, organize a food drive…giving back will always bring you closer to the community. This can also be in the form of joining or starting a club.

Protect your property value:

When you partner up with others in our community to work together to make The Island a safe, clean, fun place, you make the neighborhoods more attractive to people looking for a new home, driving up the area’s desirability and boosting property values. Better for ALL of us!

Your community is an extension of your home. When you invest in your community, it returns the favor by helping you.

NORTH PADRE ISLAND HOUSING REPORT – JULY 2023

Corpus Christi Association of Realtors has posted the North Padre Island Housing Report for July 2023. Our active listing median prices rose the past month to $425,000 this past month which is a 17.6% increase from where it was compared to last July at this time!
CCAR shows us the data that significantly rising for active listings by 44.5% with a total of 2224 properties this past month while inventory Has risen at 5.5 compared to 2.8 last year during the month of July.

Days on the market for sale are declining from last month with an average of 47 days and the highest categories for sales with 31.0% of all the sales being priced between $500,000 – $749,999. The market is moving forward nicely this summer with properties available across many pricing areas. North Padre Island’s newest development Whitecap NPI is set up to start sales of their lots in Phase 1, If you haven’t visited their trailer yet be sure to contact us so that we can get you a priority visit with them.

The Consumer Price Index for All Urban Consumers (CPI-U) rose 0.2 percent in July on a seasonally adjusted basis, the same increase as in June, the U.S. Bureau of Labor Statistics reported today. Over the last 12 months, the all items index increased 3.2 percent before seasonal adjustment.

Cheri Sperling is the owner of Coastline Properties with a dedicated team of agents specializing in residential listings, sales, and property management in the Padre Island real estate market. Coastline’s team is the most knowledgeable real estate office on Padre Island. No pressure style, patience, and an intimate understanding of the local market. They go to work for you!

 

North Padre Island July 2023 Data (Click Pic below for Larger Image)

north-padre-island-housing-report-july-2023

BBB Tip: Maintaining and servicing your HVAC System

Texas residents are no strangers to triple-digit temperatures during the summer months and
understand the importance of keeping cool during heatwaves. However, when the heat
arrives in force, many residents learn their current air conditioning systems cannot keep up
with demand. When indoor temperatures reach unbearable levels, consumers turn to
reputable HVAC contractors to help service their system or install a new one. Similarly to
hiring any other contractor to work on your home, Better Business Bureau (BBB) reminds
consumers to research a chosen company before providing payment or signing a contract.

Purchasing and installing a new HVAC system

HVAC systems are one of the most significant energy consumers in a typical home, making
it important to ensure they work as efficiently as possible. Although the average HVAC
system should last 10-25 years, many must be replaced sooner if they have been
overworked by insufficient insulation and unsealed air leaks. Like other major household
appliances, the cost of an HVAC system includes three elements – the purchase price, the
cost of repairs and maintenance, and the cost to operate it.

Before purchasing a new unit, conduct an energy audit to help you detect energy waste,
gauge the efficiency of your current system, and determine if conditioned air is moving
correctly. Many utility companies offer free or low-cost energy audits, but you can hire a
specialist to do a more comprehensive audit. Hiring a specialist will most likely cost more
money, but their experience is often invaluable when purchasing new systems.

Take steps to weatherize your home to keep cold air in and hot air out, or vice versa in the
winter. Check the caulking, weather stripping around doors and windows, and wall and
ceiling insulation. Weatherizing your home may be all you need to help your air conditioning
unit maintain a cool temperature indoors and will help reduce energy demands. An
adequately weatherized home may also enable you to install a smaller, less expensive
system to achieve the same results.

Consider energy efficiency from the start of your decision-making process. All air
conditioning units must meet minimum energy efficiency standards set by the Department
of Energy, but many products exceed the standard resulting in less energy used to operate
and run the system. Check if your energy provider offers a cash rebate or tax break for
buying and using energy-efficient products and consider it when comparing the operating
costs of different systems.

After installing your new system, the contractor should provide at least one call-back service
free of charge to check it is operating correctly. Double-check that this service is included in
the written agreement. Many contractors also offer service contracts which often contain a
limited number of service calls per year and emergency repair service. If you decide to
participate in a service contract, be sure that it describes what parts and services are
provided. Compare the service contract with the manufacturer's warranty so you aren't
simply duplicating the coverage you already have.
 
HVAC maintenance and repair tips 

Keeping your system well-maintained will prolong its life and save you money. Spring or
early summer is the best time for servicing cooling systems, while summer or fall are the
ideal times for servicing your furnace. You can also do routine maintenance by replacing
disposable filters or cleaning permanent ones. Before calling an HVAC contractor, check your

system’s model and spend the time to understand the license and insurance requirements
for contractors. Find more information about licensing requirements and verify your
contractor has a valid license, as recognized by the Texas Department of Licensing and
Regulation, by searching the contractor’s name or license number at TDLR.Texas.gov.
Contractors that do not readily provide this information should be treated with caution.

If you need repairs, be sure to get multiple written estimates for the job. BBB recommends
obtaining an estimate from a minimum of three contractors before settling on a final
decision to help understand the standard price for the project and have an informed
discussion with a chosen contractor. Estimates should include a complete description of
additional work required to install or repair a system, including installing ducts, registers,
electric wiring, and any other work needed.

Find a trusted HVAC contractor near you at BBB.org and review more home maintenance
tips at BBB.org/HomeHQ.