BBB Tip: Reports of political scams increase as presidential election nears

An election’s approach always seems to turn up the emotional heat across the nation, and the upcoming presidential election is no exception. On Nov. 5, voters will decide who will lead the country into the future. As the election nears, voices arguing for or against critical issues are loud and persistent, often fueled by emotional appeals and passionate support. While political campaigns usually include unsolicited contact as part of legitimate outreach efforts, bad actors also capitalize on peoples’ passion to trick them into divulging personal information or providing financial contributions.

Preying on emotion and exploiting people who deeply care about an ongoing situation or issue is a common tactic for scammers. This strategy can often be seen in the number of charity and fundraising scams following a natural disaster or humanitarian crisis. As generous donors look to contribute to ease the suffering of those affected, scammers seek to exploit their kindness for their own purposes. In the political arena, people often participate in polls and surveys because they want their voices to be heard, and scammers use that desire to build trust and steal personal information. Other citizens who wish to be involved may donate to the political campaign of their chosen representative, and scammers are more than willing to take advantage of their willingness to contribute.

Elections are polarizing by their very nature. It is easy to get swept up in the emotional wave and take risks that you might typically avoid. While it is essential for the governed to be informed and engaged with the election process, it is also important to remain aware of scammers who use elections to initiate contact and steal from the public.

BBB provides the following tips to help identify some common political scams as the presidential election approaches.

Check your email

During election seasons, it can feel like once a candidate or political party gets your email address, you hear from them every time you check your inbox. They may claim they need your help or want to know your point of view through a poll or survey. The email may ask for a donation, a response, or specific information about your political beliefs and demographics to support their efforts and make an impact on the future.

Campaign email is one of the best ways to communicate with voters whose busy schedules often prevent them from having the time to answer a phone call or attend a political rally. However, scammers can also sign up to receive these communications, allowing them to mimic their appearance and language. Polls, surveys or donation requests that appeal to your passion, beliefs and desire to take action may also be an attempt to steal your personal information or gain access to your bank account.

If you have signed up to receive communications from a political campaign, those emails should come from a specific email address associated with the representative. Take the time to check the sender’s email address and pay close attention to the domain and subdomain. For example, a generic email address for a political campaign may be ‘info@RepresentativeFor2024.org,’ which a scammer may change to ‘info@ForRepresentaive2024.com.’ Before you donate or give personal information, research the organization that reached out, and be wary of people who try to rush you to make a decision.

Be especially careful of emails with links. Phishing emails might include a link that takes users to a spoofed version of a candidate’s website or installs malware on your device. If you want to receive more information or visit a site, it’s better to type the official website address into your browser. You can also hover your mouse over hyperlinks and compare the web address that pops up with the legitimate web address.

When scammers give you a ring

Candidates’ campaigns often canvas their supporters by phone to help determine voters’ key issues for an upcoming election. However, scammers may do the same to obtain personal information or money. Criminals pretending to be affiliated with your party or candidate might attempt to scam you over the phone by asking you to answer survey questions, donate money, or claim to offer voter registration assistance. Scammers entice their targets to share personal information such as their Social Security number, birthdate or address in exchange for a prize or gift card, which no legitimate canvasser will ever do.

Trickery by smishing

Smishing is like email scamming; only messages are sent via text. Voters might receive a message that looks like it came from a trusted source, inviting them to participate in a poll or donate by following a provided link or QR code. Scammers also have been known to spoof phone numbers and caller IDs, making it even more challenging to distinguish between a legitimate outreach attempt and fraud. Like phishing scams, con artists use smishing to get passwords, account numbers, Social Security numbers or other data. They may also ask personal questions that seem harmless at face value but can be used to answer security questions for your online accounts.

Another type of scam happens when con artists send a text about a problem that doesn’t exist. For example, an individual might get a text that looks like it came from their bank, asking if they donated to a candidate, organization, or party with a prompt to reply “yes” or “no.” If the person replies no, the scammer calls them and asks for their account login, numbers or password to investigate or dispute the transaction. The person feels an urgent need to act, so they might not think twice about giving up sensitive information.

There’s also the text-your-vote scam. Con artists send text messages urging people to text their vote rather than voting in person or by mail. When voters believe them, they don’t show up to vote, losing their chance to participate in elections.

Presidential election cybersecurity tips

  • See prizes as a red flag.
  • Know what pollsters don’t need. They might ask for demographic information or what party you most align with, but they don’t need personal information like birth dates, social security numbers or financial information. No state offers voter registration by phone.
  • Don’t answer unknown numbers. Con artists can’t trick you if they can’t get in touch.
  • Listen to your gut. If something seems off, protect yourself. If in doubt, check with your local election office.
  • Don’t provide information in response to an unsolicited message.
  • Do report suspicious activities to BBB’s Scam Tracker.

Visit BBB.org/Cybersecurity for more information to help voters understand and manage risks this election season.

 

PIBA Candidates Forum Announced

PIBA is excited to announce that we will be hosting a candidate forum for the 2024 Corpus
Christi City Council candidates.  All candidates running for Mayor, District 4 and At-Large will be
invited to attend.  Because of the quantity of candidates running, we will have 2 separate
forums: one for Mayor and District 4, and the second for At-Large.

Mayor and District 4 Candidate Forum:
Date: Wednesday, September 18, 2024
Location: The Island Presbyterian Church (14030 Fortuna Bay, 78418)
Time: 6pm – 8pm

At-Large Candidate Forum:
Date: Monday, September 30, 2024
Location: Seashore Learning Center (15801 SPID, 78418)
Time: 6pm – 8pm

All candidates have received a questionnaire covering a variety of personal, City and Island
related topics. Their responses will be published prior to the Forums.
The structure of the Forums will have each candidate begin with opening remarks, then the
Moderator will ask questions, and then closing remarks. Questions for the candidates can be
submitted ahead of time or during the Forum. For efficiency, though, only the Moderator will
pose questions during the Forum.

This will be an excellent opportunity for you to hear directly from the candidates. We highly
encourage everyone to attend or watch the stream. Alex Karis will oversee the stream and we
will send out instructions on how to watch prior to the Forums.

Please note that PIBA will not be endorsing any candidates.  This will be strictly informational.
A few additional points:  the deadline to apply for City Council ended on August 19.  Early voting
runs from October 21 to November 1.  Election Day is November 5.

If you have any questions, feel free to contact either Stan Hulse
bulletin@padreislandbusiness.org or JJ Hart jjhart9869@gmail.com

BBB Scam Alert

BBB Scam Alert: Young adults and recent graduates are common targets for employment scams!

The summer season is an exciting time for many young adults as they enter the workforce
following high school or college graduation. Unfortunately, not all job postings found online
are legitimate and many fraudulent employers specifically target young adults with entry-
level professional positions that offer a high salary and flexible working hours.
BBB’s 2023 Scam Tracker Risk Report found employment scams are the second riskiest
consumer scam in the nation with a median loss of $1,995 and a 5% increase in exposure
as compared to the previous year. In Texas, consumers reported more than $750,000 lost
to these scams since 2023. Across all age groups, employment scams tend to impact those
between 18-34 years old the most.

While the majority of reports BBB receives are regarding fraudulent employers promoting
data entry or package reshipment positions, graphic designer, secret shopper, and human
resources offers are also frequently used. All reports include a work-from-home or remote
working capability, often with flexible working hours and an hourly or monthly pay
significantly higher than standard.

Contact is made most often through email from someone claiming to represent a made-up
or impersonated company who came across the recipient’s email through a job board,
LinkedIn, or in response to an application they sent in. Shortly afterward, the conversation
will move to an online messaging system such as Skype or Telegram to arrange and
conduct an interview. The interview is conducted entirely through text and finishes with an
immediate job offer starting the very next day. After accepting the job offer, employment
scams progress down different paths depending on the position and industry.

To help identify fraudulent jobs for the most common types of positions, BBB provides the
following breakdown for two broad categories:
Data Entry, Administrative Assistant, Clerical or Secretarial Positions
Fake checks are a common tactic for these positions in an employment scam. Once an offer
is accepted, the scammer claims that the company will provide them with a check they can
use to set up their home office. The check is either emailed or mailed directly to the
employee’s address, and they follow instructions to deposit it into their account and provide
proof afterward.

Once deposited, the scam may progress down two different paths:
 The representative claims that a mistake on the check resulted in the employee
being overpaid. They often blame this on a logical typing error, such as accidentally
adding an extra zero, so $300 became $3,000. The scammer asks the new employee
to return the extra money immediately through a direct payment method such as
mobile banking app, gift card or wire transfer.
 The representative will direct the employee to a third-party vendor they must use to
purchase their office equipment. The website often appears legitimate, and the
employee can easily find all the required products. When it comes time to pay, the
total cost precisely matches the amount of money provided in the check, and the
employee inputs their banking information to finalize the purchase.
In either case, the victim's bank eventually detects the check as a fake, and the employee
loses the amount of money they returned or used to purchase the office equipment, which

is never received. When they try to contact the representative again, all messages go
unanswered and social media profiles previously used to establish credibility are
deactivated. Additionally, banks often freeze, or in worst cases cancel, the accounts
associated with a fraudulent or counterfeit check deposit as a precautionary measure,
resulting in additional challenges the victim must overcome when recovering.
Package Reshipment, Quality Inspection or Product Distribution Positions
All these positions require from an applicant is a valid home address and their time, making
them very appealing to a wide range of people. They often advertise a base monthly pay
between $2,000 – $4,000, with additional bonuses per package shipped to its next
destination. Most victims who encounter this scam receive and ship packages as they expect
until it comes time for their first paycheck – only they never receive any money. When they
attempt to log in to an employee dashboard, they find their account locked and all their
messages go unanswered.
According to the FBI, reshipping scams can involve con artists who use stolen credit cards to
buy expensive items. Instead of shipping the item directly to their address, they use a “re-
shipper” to send the package overseas. Package reshipment positions may also be handling
stolen goods or laundered money, resulting in victims of this scam unknowingly
participating in illegal activity.

Avoiding Employment Scams
Evaluate work-from-home opportunities. The transition to remote work has created
many opportunities for legitimate and fraudulent businesses. While many work-from-home
job openings are honest, it is essential to critically evaluate the hiring process of any
company offering this type of employment. Be wary of companies that require the applicant
to download a specific mobile app to communicate, conduct the entirety of the interview
through text or chat, or do not provide a physical address for the business.
Verify contact details. BBB recommends verifying that the address provided matches the
business and that the phone number is in service. It is common for scammers to use
addresses for vacant lots or other companies and a phone number that is either fabricated
or not in service. At a minimum, verify that at least two contact methods will get you in
touch with company representatives.

Research the company. Spend time researching a company's reputation and legitimacy
before agreeing to work for them. Check BBB.org to see if they are listed, and search online
for reviews from previous employees or customers. If the offer is coming from a well-known
company, check their official job board to verify the position is listed and use the posted
contact methods to reach out to the hiring team.

Be wary of immediate offers and start dates. Any pressure to sign or onboard
immediately indicates that the company may not be legitimate. Choosing a place to work is
an important decision that most legitimate companies understand requires time to consider.
Be especially wary if the position is offered without an interview or promises a significant
income if the employee pays for coaching, training or certifications. If the hiring team
threatens the job will go to the next candidate unless you make an immediate decision, it
might be best to walk away.
For more information visit BBB.org.

National Post Traumatic Stress Disorder Awareness Month

Each year, the month of June is designated as National Post-traumatic Stress Disorder
(PTSD) Awareness Month. This awareness month began as a way to educate communities about
PTSD and provide support and resources to those individuals living with this condition. PTSD is
a psychiatric disorder that can occur following the experience or witnessing of a life-threatening
event such as military combat, natural disasters, terrorist incidents, or serious accidents. People
who suffer from PTSD often relive the experience through nightmares and flashbacks, have
difficulty sleeping, and feel detached or estranged. These symptoms can be severe and can last
long enough to significantly impair the person’s daily life. An estimated 6 percent of Americans
will experience PTSD at some point in their lives. According to the U.S. Department of Veteran
Affairs, around 4% of men will develop PTSD while 8% of women will develop PTSD which
means women are twice as likely as men to have PTSD.

It is important to recognize that PTSD can affect people from all walks of life and all age
groups. However, our military personnel are disproportionately affected due to their exposure to
potentially traumatic events during combat. Consequently, the US Veterans Administration (VA)
created the National Center for PTSD to advance the clinical care and social welfare of
America’s Veterans and others who have experienced trauma, or who suffer from PTSD, through
research, education, and training in the science, diagnosis, and treatment of PTSD and stress-related disorders.

For more information on the VA’s PTSD Center, you can visit
https://www.ptsd.va.gov/index.asp.

Another great organization that provides support to our Veterans is the PTSD Foundation
of America. This non-profit organization is dedicated to mentoring combat veterans and their
families with post-traumatic stress. An important resource they provide is Camp Hope: Interim
Housing for Veterans. Camp Hope opened in 2012 and is in Houston, TX. In addition to
temporary housing, Camp Hope offers a 90+ day PTSD recovery program in which residents:
attend group lessons and support sessions with other combat veterans; conduct individual
mentoring sessions with certified combat trauma mentors; participate in off-site small group
interaction activities (fishing, hiking, local activities and events); and get involved with local
churches, businesses and volunteer organizations to assist in their personal healing and educating
the community on the invisible wounds of war. To learn more about this great program, you can
visit https://ptsdusa.org/camp-hope/

It is important to raise awareness for everyone with PTSD to know the treatment options.
We can make a difference in the lives of everyone who has experienced trauma. There is a
Veterans Crisis Line, which can be reached at 1-800-273-8255, then, press 1. For more resources
visit https://www.tvc.texas.gov/mental-health/

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted
at todd.hunter@house.texas.gov or at 512-463-0672.

BBB Scam Alert: Investment Scams Cost Texas Residents

Within the first two months of 2024, Texas residents have reported nearly $500,000 lost to
investment scams to BBB Scam Tracker, with many reports detailing new promotional
tactics scammers are using that encourage investors to participate in the scheme. By
framing an investment opportunity with ‘New Year’ discounts on service, withdrawal, and
tax fees, some Texas residents have lost more than $100,000 and cannot recover their
funds. BBB’s 2023 Scam Tracker Risk Report found investment and cryptocurrency scams
are the No. 1 riskiest scam North American consumers encountered last year. 80% of people
who were targeted by this scam lost money with a median loss of $3,800.

Investment scams are not modern inventions, but many new technologies are making it
easier than ever for anyone to enter the investment scene, opening countless opportunities
for legitimate and fraudulent traders. Using the reach and engagement of social media, con
artists create highly engaging content and position themselves as an expert source of
information, capitalizing on confusing financial terms and unclear processes. Some of the
primary sources scammers use to find a potential target include:

 Canvasing social media community groups that focus on investments or
cryptocurrencies and proactively contact people who ask questions.
 Creating short-form video content that demonstrates their successes while investing,
often by showing large bundles of cash or a lavish lifestyle.
 Establishing a romantic link with a target then directing them to an investment
opportunity, leaning heavily on flattery and disguising their true intentions under the
veil of an online relationship.

Using sophisticated systems designed to appear like legitimate investment dashboards,
scammers mislead their target into believing their initial investment is creating huge
returns. Encouraged by what they can see with their own eyes, investors listen to the
recommendations of the scammer to invest more of their money into the fraudulent fund
with many liquidating financial assets, taking out personal loans, or refinancing their homes.
The assumption is they’ll easily be able to recover once they withdraw their funds.
Unfortunately, when they attempt to withdraw their money, many victims learn that the
‘trader’ is a fraud.

After attempting to withdraw, investors may be charged a series of service, withdrawal, or
tax fees before the money is released to their accounts, and the rates of these charges do
not reflect the promotional offer used when they initially signed up for the service. When the
fees are paid, the scammer disappears with the remaining investment, access to the
dashboard is disabled, and many deactivate the social media accounts they used to initiate
contact. Alternatively, the scammer takes these actions immediately after the withdrawal
request is made without charging additional fees. In some of the costliest cases, the
scammer continually charges progressively higher fees to withdraw, claiming that the total
deposit in the fund must first meet a predetermined level before it can be accessed or that
additional services must be paid.

Consumer Reports:
Houston, Texas – January 2024
“[The trader] told me I could start investing with $200 and would get up to $2,000. He
would help set up my account and manage my trades [with] a 10% company fee off my
profits. I was told to send $200 to a Cash App account, and when the trade was supposedly
over, I was charged $575 to get my profits. When I paid that, I was told I needed to pay
$350 for IRS taxes. At that point, I did not pay any more money and told the person I was
going to report them. They deleted our conversation and blocked me.”

Cedar Park, Texas – February 2024
“They had a group on WhatsApp stating that they would teach you how to trade
cryptocurrency, and you can earn money from it using paired crypto contracts by setting up
an account and downloading a specific app. You can see your money growing in the account,
but once you try to request the funds, they tell you that you must pay a 33% tax fee to
receive the funds. I reluctantly paid it and still did not receive the funds. Eventually, they
told me that there was an error and that I would need to pay $500 to fix it. I stated that
this was a scam and was immediately removed from the group.”

Fort Worth, Texas – January 2024
“Initially approached off TikTok, they claimed there was a guaranteed investment growth of
15%. After the initial investment [of $3,000], I was hit with extortion when it came time to
withdraw the funds. They said I had to pay more to ‘unlock’ my funds to be transferred. I
did this hoping I wasn’t being scammed; I was wrong. They kept every dime I sent and then
ghosted me when I asked too many questions.”

To help Texas residents steer clear of investment scams, Better Business Bureau
recommends investors follow these guidelines:

Don’t fall for high-pressure or scare tactics. If a ‘trader’ contacts you, they may try to
convince you that you will only get high returns if you immediately invest in the fund. Be
wary of anyone using this type of language if you do not have a working relationship and
are confident they are legitimate. If you’ve already provided an initial investment, they may
threaten you with legal action if you do not pay additional fees. Recognize these signs as a
hallmark of a scam and avoid interacting with anyone who relies on high-pressure or scare
tactics.

Be skeptical of guaranteed returns. No legitimate trader can tell the future, and
unforeseen fluctuations in the market can make even the most stable funds have minimized
returns. Investing comes with an inherent risk, and scammers often try to encourage people
to enter the scene by guaranteeing a specific percentage or value that will be returned on
their investment. These tactics revolve around the get-rich-quick scheme and are another
example of – if it sounds too good to be true, it probably is.

Do your research. Especially when approached by someone unsolicited via social media,
take the time to research their name, business, or group online to see if anyone else has
encountered issues with them before. Check BBB Scam Tracker for consumer reports and
check if their company is listed, or Accredited, with the organization. BBB Accredited
Businesses are required to adhere to the organization’s Standards for Trust to maintain their
status, and one of the major elements of these standards is responsiveness.
Familiarize yourself with investment terms and processes. Consumers looking to
enter the investment scene are encouraged to familiarize themselves with standard
processes, terms, and systems to give them the knowledge they need to recognize
abnormal interactions. While it is unnecessary to become a financial expert, the ability to
speak conversationally about financial terms can help investors identify impostors and find
the right person for their needs.

If you’ve been a target of an investment scam, report your experience to Better Business
Bureau at BBB.org/ScamTracker. Information provided may prevent another person from
falling for these costly schemes.

Avoiding travel scams when planning for spring break

Spring break is a popular time for students to travel during a vacation from school. However, it
also presents an opportunity for scammers to offer fraudulent vacation rentals, flights, or hotels
designed to appeal to students and parents looking for a getaway. With spring break for many
Texas school districts occurring within the next month, BBB reminds consumers to be wary of
travel-related scams as they make their plans and finalize payments.

More than 55,000 travel, vacation, and timeshare fraud reports to the FTC in 2023 resulted in a
$120 million loss. Scammers often take advantage of consumer habits and capitalize on trending
internet searches, enticing consumers with great deals to popular destinations or all-inclusive
packages. While these scams persist year-round, they often increase in frequency during times of
the year that coincide with an increased interest in traveling, such as spring break and the holiday
or summer season.

To assist consumers in identifying and avoiding the most common travel scams, BBB provides
the following brief descriptions of the top five most-reported travel scams:

 Vacation rental con. These con artists lure in vacationers with the promise of low fees and great
amenities. The”owner” creates a false sense of urgency – such as telling potential clients that
another vacationer is interested in the rental – to get payment up before doing sufficient
research or questioning the ad’s legitimacy.
 “Free” vacation scams. When a cruise or travel company advertises a vacation as “free,” it does
not necessarily mean the trip is without cost or restrictions. Watch out for add-on fees for air
transportation, port charges, taxes, tips and other undisclosed fees.
 Hotel scams. When staying in a hotel, beware of scammers who use various techniques to
obtain credit card information, including fake front desk calls, free wi-fi connections and fake
food delivery.
 Third-party booking site scams. Use caution if you book your airfare, hotel, or other travel
arrangements through a third-party website. BBB Scam Tracker continues to receive reports of
scammers pretending to be online airline ticket brokers. In the most common version of the
scam, travelers pay with a credit card and, shortly after making the payment, receive a call from
the company asking to verify their name, address, banking information, or other personal details
– something a legitimate company would never do.

To avoid becoming a victim of a travel scam this spring break, Better Business Bureau
recommends prospective travelers follow these guidelines:

 Get trip details in writing. Before making a final payment, get all the trip details in writing.
Details should include the total cost, restrictions, cancellation penalties, and names of the
airlines and hotels. Also, review and keep a copy of the airline’s and hotel’s cancellation and
refund policies and the travel agency or booking site’s cancellation policies.
 Too-good-to-be-true deals. As is common in various scams, if the deal or discount seems too
good to be true, it probably is. Scammers often use this tactic to lure in potential victims and use
aggressive “limited-time” language to entice travelers to pay before researching the business.

 Avoid wiring money or using a prepaid debit card. These payments are the same as sending
cash. Once the money is sent, there is no way to get it back. Consumers can dispute payments
provided via a credit card, making recovering funds a much simpler process.
 Call the rental owner. If you are not using a service that verifies properties and owners, do not
negotiate a rental solely by email. Many scammers don’t live locally. Speaking with the owner
on the phone and asking detailed questions about the property and local attractions will clarify
whether the listing is genuine. An owner with vague answers is a clear red flag.
 Unsolicited offers. Be cautious if you win a free trip without entering a contest or sweepstakes.
This is especially true if the offer is time-sensitive and requires the consumer to pay a processing
fee or risk it going to another “winner.” Check the official website of the company the offer
originates from to verify that it is legitimate.

For more tips on how to avoid travel scams, visit BBB.org/Travel.

If you or someone you know has been a victim of a travel scam, report it to BBB Scam Tracker.
Information provided could prevent another person from falling victim.

La Posada – Toys For Tots

With the holidays in full swing, it’s the perfect time for the residents of the
Coastal Bend to join together to assist those less fortunate. In the spirit of the holidays, I
wanted to take this opportunity to bring attention to certain efforts in our area that will
benefit many families this holiday season.

Toys for Tots is a nationwide campaign and has very strong roots and
participation in Corpus Christi, Port Aransas, Rockport-Fulton, and the Coastal Bend
area. The initiative began in 1947, when Marine Major Bill Hendricks collected and
donated 5,000 toys to children in their city. The campaign was so successful that Marine
Reserve Units around the country began collecting and donating toys, under the shared
objective to “bring the joy of Christmas to America’s needy children.” Since its inception
in 1947, the U.S. Marine Corps Reserve Toys for Tots Program has distributed over 452
million toys to more than 209 million needy children across the country. Events are held
around the area to promote the Toys for Tots holiday drive effort from the public, along
with Marines from the local Naval Air Station who collect donations. With a great
military base, strong charity presence and generous-minded people and industry, District
32 is a great place for Toys for Tots to contribute to the children of our area. If you would

like to learn more or get additional info, please visit their website at: https://corpus-
christi-tx.toysfortots.org/local-coordinator-sites/lco-sites/default.aspx
In addition to this great organization, there are many other charitable events in
the area occurring this holiday season. To find volunteer opportunities, you can look at
Feeding Texas’s website https://www.feedingtexas.org/get-help/. As we prepare for the
holiday season, let’s join together in helping the community and bettering the lives of
those around us.

If you have questions regarding any of the information mentioned in this week's
article, please do not hesitate to call my Capitol or District Office. Please always feel
free to contact my office if you have any questions or issues regarding a Texas state
agency, or if you would like to contact my office regarding constituent services. As
always, my offices are available at any time to assist with questions, concerns or
comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32
Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted
at todd.hunter@house.texas.gov or at 512-463-0672.

BBB Tip: Avoiding online purchase scams and impostors this holiday season

As the holiday season approaches, Better Business Bureau (BBB) urges consumers to
remain vigilant against a surge in online scams that could threaten their festive spirit.
During the past five years, Texas residents have reported losing $17.5 million to scams,
21% due to online purchases. BBB has identified online purchase scams as the No. 1 riskiest
scam encountered by North American consumers in both the 2021 and 2022 Scam Tracker
Risk Report, and are often enacted by impersonating reputable businesses.

Since 2018, losses to online purchase scams reported to BBB by Texas residents have
significantly increased during two times of the year – early spring and the holiday season – while the number of reports
peaks during the summer months. Often, a sense of urgency and the fear of missing out on a great deal
for a highly desired product are key influences if an online shopper loses money to a fraudulent seller. The holiday
season is a busy time for most people as they purchase gifts, make travel plans, prepare
holiday dinners, and get their homes ready for family and friends. In many cases, shoppers
do not have the time to verify the legitimacy of an online seller as thoroughly as they
typically do at other times of the year, and the existence of Black Friday, Cyber Monday, and
other holiday promotions introduce difficulties in determining when a deal is “too good to
be true.”

“It is important for online shoppers to protect themselves while interacting with digital
marketplaces throughout the year, but especially during the holiday season when scammers
are out in force to take advantage of shoppers,” said Heather Massey, vice president of
communications and community relations for Better Business Bureau serving the Heart of
Texas.
No matter the scheme, a key tactic of scammers is to disguise themselves as a reputable
business or government agency (known as an impostor scam), and this strategy is more
successful during the holiday season. Impostor scams have been identified as the No. 1
most reported fraud to the FTC’s Consumer Sentinel Network since 2017, with a median
loss of $1,000 in recent years. BBB’s 2022 Scam Tracker Risk Report found some of
the most commonly impersonated companies include Amazon, Geek Squad, Publishers
Clearing House, and the U.S. Postal Service. With more people ordering products online and
expecting deliveries, fraudulent notifications about shipping issues or suspicious activity on
an account from an impostor have a greater likelihood of being taken seriously, which often
means a greater chance of losing money or personal information.

With $1.2 million reported lost across nearly 1,400 reports, the impact of online purchase scams on
Texas residents this year has already broken 5- year records, and the holiday season will likely
see these numbers increase. While BBB is concerned about these record-breaking numbers, they do not
reflect the emotional, physical, and mental stress associated with falling victim to a scam, nor the
long-lasting effects it has on an individual’s confidence to navigate a complex marketplace without
being taken advantage of.

“Our goal is to empower consumers to recognize the signs of a scam and to give them the
confidence to trust themselves when something doesn’t feel right,” said Massey. “Research
conducted by BBB found that nearly 75% of people who encountered a scam but did not
lose money simply felt something wasn’t right about the situation, so they walked away. The
next two most powerful defenses are to be generally aware of scam tactics and to research
the offer.”
This holiday season, BBB provides the following tips to help Texas residents avoid online
scams, impostors, and counterfeit items:
Use protected payment methods. BBB research found that people who pay with a credit
card or PayPal are more likely to recover their funds after sending money to a scammer.
However, with PayPal, a buyer should not send money using the platform’s Friends and
Family method. If an online seller directs you to use PayPal’s Friends and Family method, it
is most likely a scam because they know PayPal’s protection policies do not cover money
sent through that system in the same way as a business transaction.

Be wary of social media ads. Social media is a great way to stay connected with friends
and family, and it is also a great way to get exposed to a lot of different products that
appeal to you. However, not everything advertised on a social media platform is legitimate,
and scammers can easily create sponsored advertisements that will appear on your news
feed. If interacting with a social media ad, take a minute to verify it has routed you to the
right website. Better yet, go directly to the website on your own and search for the
advertised product.

Avoid links provided in unsolicited emails or text messages. If you receive an
unsolicited text message with a link, avoid following it. In many cases, there is no way of
knowing where that link will direct you, and even if you arrive at a website that appears to
look official, it could very well be a lookalike website. It may automatically download
malware on your device. If you receive a notification regarding suspicious activity on an
online account, verify the facts by contacting the company using a known and trusted
method, such as their official mobile app or the contact number on a recent bill.

Review protection policies. Become familiar with the protection policies established by
the agency or company you are being contacted by. Many companies and government
agencies prohibit their official representatives from asking you to verify personal or account
information over the phone or through email. If you ever have doubts about someone’s
legitimacy, it is best to hang up and contact the company through another method to
double-check that everything is in order.

Verify you are at the right website. Pay close attention to see if any special characters
are replacing letters, such as the Greek alpha (α) instead of ‘a’, and the domain and
subdomain match the official company website. While looking through the URL, take a
second to verify the website is secured. Poor grammar is also a good indication that a
scammer may have put together a website hastily. However, this is something that they are
getting better at avoiding, due in large part to AI content creation tools. Check the age of
the domain – a well-known company isn’t likely to have just registered their website in the
past few years.

For more information about how to avoid holiday-related marketplace issues this year,
visit BBB.org/Holiday.
If you or someone you know has been affected by a scam or unethical business practice,
report it to BBB through an official business complaint or Scam Tracker report. Information
provided may help another person from being affected and assist BBB in recognizing trends
in marketplace behavior.

BBB Business Scam Alert: Entrepreneurs beware of fake marketing services for small businesses

Small business owners are passionate, dedicated individuals who have accumulated years of
expertise in an industry. Through time and experience, they often have found ways to
improve processes and use that knowledge to the benefit of their customers and clients.
However, one aspect of business ownership they may not be as familiar with is marketing.
Many small business owners turn to marketing agencies and firms to handle their online
presence or advertisement needs. Unfortunately, the demand for these services opens the
opportunity for scammers to take advantage of small business owners. BBB Scam Tracker
receives multiple reports across the nation of phony businesses tricking small business
owners into signing monthly contracts for services that are never rendered.

How the Scam Works
A small business owner seeking a low-cost marketing service discovers a company that
offers exactly what they are looking for. The company may claim to offer public relations,
search engine optimization or other general marketing support for a low monthly fee, often
promising amazing results.

Once a small business owner signs up and submits payment, the company becomes difficult
to communicate with. They may constantly postpone or delay promised marketing
materials, such as social media posts, graphics or logos. In many cases, getting in touch
with the company once payment has been processed becomes nearly impossible and
attempts to cancel the service go unanswered, requiring the business owner to cancel the
card associated with the account.

How to Spot Fake Services
Research companies thoroughly before hiring. Spend the time to research and get to
know the company well before contacting them. Make sure their website is professional and
their social media accounts are real. Search for customer complaints and reviews about
their services on BBB.org. Legitimate marketing companies take pride in their digital
presence because it is often the most-requested service of their clients and provides an
opportunity to demonstrate their capabilities. Use this chance to evaluate how the company
positions or advertises itself and whether it would be a good fit for your business needs.
Check the contact information. If the company possesses both a social media presence
and a professional website, be sure to check for their contact information. If the company
has no telephone number or physical address, that is a sign it may not be legitimate. If a
telephone number is listed, call it to make sure it is in service and verify the physical
address is associated with the company name by searching online. Scammers will often use
the addresses for vacant properties for their own purposes.

Reach out to references. Reach out to the references provided by a company to verify
they have not been fabricated. Make certain it is possible to contact the people on the list
and research their names online to make sure they are real people with legitimate small
businesses. Keep in mind that online testimonials posted on websites or on some review
platforms can be fabricated. Learn more about BBB’s review vetting process on BBB.org.

Understand what you are paying for. A reputable company will be able to clearly
describe their services and the expected timeline to receive marketing materials before a
potential customer pays for those services. Spend the time to understand the services, their
scope, how they will be delivered (email, mail, social media posting, etc.) and when they
will be provided. If any of these elements are unclear or if details about payments are
vague, look elsewhere for services.

Use protected payment methods. Be cautious of any company that insists on payment
for services by wire transfers, gift cards or pre-paid debit cards. If someone demands
payment in one of these ways, it is probably a scam. Even if using a trusted company, BBB
recommends always paying with a credit card for the additional protections it provides in
case problems arise and you would like to dispute charges.
For more information visit BBB.org/BizHQ.

National Epilepsy Awareness Month

The month of November is recognized as National Epilepsy Awareness Month.
According to the Epilepsy Foundation, 1 in 26 people will develop epilepsy in their lifetime. In
addition to this, 3.4 million Americans currently live with epilepsy. This means that epilepsy is
not rare and is actually more common than most people think. Since millions of Americans live
with epilepsy, it is important to understand the disease and how it affects people. National
Epilepsy Month is important because it is a time dedicated to learning about epilepsy and raising
awareness about the disease.

Epilepsy is a neurological condition in the brain that triggers seizures. As stated by the
Epilepsy Foundation, “doctors believe that seizures happen when a brain’s uncontrolled increase
of excess electrical activity obstructs its normal functions.” This means that a seizure causes a
short interruption to messages traveling back and forth within the brain. There are two types of
seizures. The first type of seizures are generalized seizures which affect both sides of the brain.
The other type of seizures are focal seizures which are located in just one area of the brain and
are also called partial seizures. A few symptoms of seizures are: temporary confusion, a staring
spell, stiff muscles, uncontrollable jerking movements of the arms and legs, loss of
consciousness or awareness, psychological symptoms such as fear, and anxiety or deja vu. Once
a person has had two seizures, they are diagnosed with epilepsy.
Epilepsy has no identifiable cause in about half the people with the condition. In the other
half, the condition may be traced to various factors, including: genetic influence, head trauma,

brain abnormalities, infections, prenatal injury, and developmental disorders such as autism.
Even though there is no distinguishable cause of epilepsy, there are a few risk factors for
someone to develop epilepsy. A few of the risk factors are: age, family history, head injuries,
stroke and other vascular diseases, dementia, brain infections, and seizures in childhood.
For more information about epilepsy, please visit the Epilepsy Foundation’s website
https://www.epilepsy.com/make-difference/public-awareness. Along with this, the CDC is a
fantastic resource to learn more about the risk factors and types of seizures associated with
epilepsy https://www.cdc.gov/epilepsy/index.html. Additionally, you can visit John Hopkins
Medicine to learn about the treatment options for epilepsy https://www.hopkinsmedicine.org.
If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

BBB Scam Alert: Paypal Impostors Steal Thousands from Texas Residents

amInnovations in payment processes have introduced a wide range of opportunities for
legitimate businesses to market their products and services to a broad audience. The
convenience and ease of peer-to-peer (P2P) payment applications provide a direct, cost-
effective method to receive funds from customers for businesses of any size. However,
unlike traditional financial institutions such as a bank or credit union, P2P apps do not have
a physical location its users can visit to talk directly with a representative, and the focus on
digital interactions provide an opportunity for scammers to impersonate representatives to
carry out a range of schemes. Recently, reports to BBB Scam Tracker from Texas residents
have brought a new PayPal impostor tactic to light. Using a high-tech approach, some
victims of this scam report losing over $80,000 under the assumption they are disputing an
unauthorized charge.

How the scam works:

Victims receive what appears to be a confirmation email from PayPal for an expensive
product, typically over at least $1,000. The email closely mimics a legitimate PayPal
confirmation, including the design, PayPal logo, order number, and shipping details from a
supposed supplier. In multiple places in the email, bolded or red text emphasizes a call-back
number to dispute the transaction. However, the phone number provided does not connect
the victim with PayPal but with an impostor that begins to guide them through the next
steps.

The impostor directs the victim to download and run a Reason ReFill Sound Bank File (RFL)
to reverse the pending charge. RFL files (e.g. FileName.rfl) are commonly used within the
music industry to compress and transfer samples, songs and patches. However, their use
also extends to storing databases or running virtual prototypes and simulations. The general
public’s unfamiliarity with the RFL file type assists the scammer by requiring the victim to
rely more heavily on their guidance, such as helping the victim to download a program that
can read and open an RFL file as opposed to more widely-used file extensions such as
Microsoft Word (e.g. FileName.docx) or Excel (e.g. FileName.xlsx).

After opening the file, the victim encounters a dashboard that appears to be designed to
handle their reimbursement request. Following the impostor’s directions, they input the total
cost of the transaction included in the invoice and their banking information. Although the
dashboard appears to be legitimate, it is designed not to recognize decimal points and
seems to credit the victim’s account with an excessive amount of money when submitted.
For example, a $1,999.99 pending charge becomes a $199,999.00 account credit. Using
fear or coercion, the scammer directs the victim to make wire transfers (or other
unprotected method) from the credited account to return the ‘excess’ funds. Often, they will
ask for the total payment to be provided through a series of smaller ones or claim they did
not receive a previous transfer. In either case, the victim is out the amount of money they
‘returned’ when the pending credit is detected as fake and removed from their account.
How to avoid

Verify PayPal purchase history and details using the official app or going directly
to the website. Avoid clicking on any links in the email itself that claim to direct you to
PayPal, as they may send you to a lookalike website instead. Be wary of phone numbers in
unsolicited emails, as they may connect you with an impostor.

Research the suppliers’ address. Scammers use well-known sellers in fake invoices and
often fabricate business addresses or use a residential address in their place. A quick
internet search of that address can help determine if it is a physical location associated with
the product supplier. For example, some email screenshots victims provided to BBB showed
an Amazon supplier located at a Farland Avenue address in San Antonio, Texas. A quick
internet search will find no Amazon supplier at the address and, even more telling, no street
in San Antonio named Farland Avenue.

Check the email address the invoice is coming from. Look at the domain and name of
the email address that sent the invoice. Official communications should come from an email
account associated with the business rather than a personal or generic domain. Be wary of
immediately trusting an email that uses an official email address as the Name of the
account, as these can be fake. The full email address is often included in parentheses,
brackets, or delimiters after the name.

Never reimburse excess funds through another payment method. Common in fake
check scams and fraudulent employers, be wary of returning overpaid funds provided via
one payment method through another. Scammers often ask for immediate reimbursement
before your financial institution can verify a pending transaction. As much as possible, avoid
returning excess money through immediate and direct methods such as gift cards, wire
transfers, and unprotected mobile app transactions. Scammers know that these methods
are fast and challenging to reverse.

Double-check the URL and domains. Scammers often switch around domains and
subdomains to impersonate a business. For example, they may change PayPal.com to
info.PayPal.com, Pay.Pal.com, PayPal.Returns.com, or any other variation. Additionally, links
in an email may direct you to a completely different URL than the one highlighted. Use only
known and trusted methods to communicate with businesses, such as their official mobile
app or typing the website's URL directly into your internet browser.
For more information about how to spot and avoid impostors and other scams, visit
BBB.org/AvoidScams.

BBB Scam Alert: How to spot a credit check scam when apartment shopping

Planning a move this summer? According to multiple BBB Scam Tracker reports, scammers
are using a new twist on fake rental ads to trick potential renters into compromising
sensitive personal information. While credit checks are a routine process many landlords
and rental companies use to evaluate potential renters, fraudulent rental listings are being
used to direct interested tenants to a website that requires personal information to run a
credit check. Unfortunately, the website is a data-mining operation that collects and sells
the information provided to the highest bidder, placing people who use it at an increased
risk of having their identity stolen.

Most often encountered while browsing rental listings online, scammers entice victims by
advertising a rental unit or home at prices significantly lower than what is typically found in
the area. They may claim to represent an established property company or an individual
landowner searching for trustworthy tenants. The listing often includes pictures, videos,
layouts, and other specifics that renters expect to see included in a rental advertisement.
Unfortunately, most of these pictures are either fabricated or stolen from a legitimate
listing, and the supposed landowner quickly disappears after the applicant submits their
information to the credit check website.

One consumer reported to BBB Scam Tracker they “gave my name, address and Social
Security Number to obtain my credit score from this website. I was asked to take a
screenshot of my score and send it to the same address that emailed me the link.
Afterward, I was sent an email with a showing time, but the house number was not listed on
this email or the listing on Craigslist.” All additional attempts to call and email the supposed
landowner went unanswered.

To avoid credit check rental scams, Better Business Bureau recommends renters:
Be wary of lower-than-usual prices. If the rent for an apartment or home is significantly
less than the going market rate for the area, consider it a red flag. Scammers often draw
people in with claims that sound too good to be true. Spend the time to compare the price
with other similar rental properties in the area to make an informed decision.
Do some research. Search the listing online through multiple sources using the associated
phone number, email address or physical address. If you find another listing for the same
property in a different city, you’ve spotted a scam. Reverse image searches can be helpful to
determine if the photos have been stolen from another listing, as well as searching for the
landowner’s name to check if anyone else has encountered a scam when interacting with
them.

Always see the property in person. Many rental scams involve listings for properties that
don’t exist, are vacant lots, or are for sale. Be very wary if the property owner refuses to
disclose the rental property's location before you complete a credit check or pay them a
deposit. If the address provided is for a house that has a ‘For Sale’ sign in the yard, be
cautious because you might not be in contact with the actual owners.
Verify the property owner’s information. Contact a licensed real estate agent to see
who owns a property or check the county’s property appraiser website. Ask the property
owner for a copy of their ID to verify they are who they claim to be before you offer
sensitive information like your Social Security Number for a credit check.

Be cautious about credit check websites. Scammers are well-versed in making websites
appear legitimate and often create fake testimonials and reviews. Use reputable sources to
prove credit history, such as AnnualCreditReport.com or consumer reporting companies
listed by the Consumer Financial Protection Bureau.
For more information about how to avoid scams while moving and renting,
visit BBB.org/Moving.

BBB Scam Alert: Fake Events & Phony Tickets

How the scam works

You see a fantastic deal on tickets to a summer festival in your area, usually through a link on social media. The event promises live music, all-you-can-eat meals, craft beer or wine, or other fun activities.

When you click the social media link, it takes you to a professional website with fantastic pictures. You enter your credit card information to buy tickets and think you are all set. But before you buy, do a little research. Whether the event is non-existent, merely disappointing, or you just bought phony tickets, the result is the same: someone pockets your hard-earned money!

BBB Scam Tracker has received numerous reports from people who purchased fake tickets to actual events or events that have yet to materialize.

A customer in Memphis reported buying tickets for $82.50 to a “Bubble Run” in June 2022 that never happened: “Facebook event page advertised the Bubble run as a free event. I purchased 4 ‘entries’ with glasses and tutus and they charged my debit card. They then cancelled the event refuse to respond to emails. They are still advertising on Facebook like the event is happening.”

One consumer who purchased tickets to a fake beer crawl reported: “Reviews across multiple platforms make it clear that these events are at best extremely misleading or at worst canceled. No refunds are given, even when their inconsistent and mostly-unreachable customer service email address responds to confirm a refund will be provided.”

How to spot a fake festival

  • Research before you buy. Search online for the festival’s name and ensure the name advertised matches the website. Scammers often use names that sound similar to those of real festivals.
  • Check for (working) contact information. Be sure the festival website has a real phone number and email address.
  • Watch out for prices that sound too good to be true. There is no way a festival can offer tickets at extremely low prices without losing money. If the prices are much lower than elsewhere, it’s likely a scam.

What can you do?

  • Pay with a credit card. You can dispute the charges if the business doesn’t come through. Be wary of online sellers that don’t accept credit cards.

  • Look for secure sites. The website should begin with HTTPS (the extra “s” is for security) and have a lock symbol on the address bar.
  • Avoid tickets sold on Craigslist, Facebook Marketplace, and other free online listings.  Scammers are skilled at providing realistic tickets and fake receipts. Check out third-party ticket sites at BBB.org before making purchases.

For more information

Read BBB’s tips for buying tickets to an event. For general information on how to avoid scams, visit BBB.org/AvoidScams.

For more advice, read BBB’s tips on online shopping. If you’ve spotted an event scam, report it to BBB ScamTrackerSubscribe to BBB Scam Alerts for weekly updates about new scams.

Ultraviolet Safety Month

July is designated as National Ultraviolet (UV) Safety Month. According to the
American Cancer Society, individuals with a high level of exposure to UV rays from
the sun have an increased risk of skin cancer, which is the most prevalent type of
cancer in the country. It is important to note that despite these statistics, skin cancer is
also one of the most preventable forms of cancer and can be avoided by reducing one’s
exposure to UV radiation. As such, I would like to share some important information
on the necessary precautions to take in order to safeguard against the damaging effects
of UV radiation this summer as recommended by the United State Department of
Health and Human Services (HHS).

One of the most important ways to protect oneself from overexposure to UV
radiation is to understand the risks. While the sun emits UV rays no matter the season,
exposure is greatest during the summer months, which also coincides with a time of
increased outdoor activity for most people. As one of the most popular tourism
destinations in the state, this is especially true in our area as both locals and visitors
alike spend more time outside participating in recreational activities such as fishing,
kayaking and swimming. It is also important to note that the sun’s UV rays are
strongest between 10 a.m. and 4 p.m. As such, HHS recommends seeking shade when
possible, during these hours to limit exposure.

Moreover, according to the Environmental Protection Agency (EPA), the
strength of the sun’s UV rays can vary from day to day due to many factors such as
changes in the weather. Limiting outdoor activity during days when the UV Index
forecast is high can also help reduce one’s chance of overexposure. You can check the
UV Index forecast to understand the exposure risks in our area daily by visiting Sun
Safety – The UV Index.

In addition to understanding your risk of exposure to UV radiation, another way
to reduce instances of skin cancer is by wearing protective clothing such as long-
sleeved shirts and pants. The Center for Disease Control (CDC) has also stated that UV
radiation is linked to many common vision issues such as cataracts. To protect against
damage from UV radiation, both the CDC and HHS recommend wearing broad-
brimmed hats and UV-blocking sunglasses.

According to American Cancer Society, wearing sunscreen is one of the most
important precautionary measures to take in avoiding overexposure to the sun’s
harmful UV rays. The United States Food and Drug Administration (FDA) recommends
generously applying broad-spectrum sunscreen to cover all exposed skin, which will
help protect against both ultraviolet A (UVA) and ultraviolet B (UVB) rays. The FDA
also recommends using a sunscreen with a sun protection factor (SPF) at a value of at
least 15. Sunscreen should be generously applied throughout the day, especially after
swimming and sweating.

This summer, I hope you will all join me in promoting UV safety by following
the recommendations outlined above. To learn more about the ways you can prevent
overexposure to UV radiation, please visit the HHS July UV Safety Month information
visit Fun and Breezy – Summer Safety Tips. To learn more about skin cancer,
including risk factors and early detection techniques, please visit American Cancer
Society.

If you have questions regarding any of the information mentioned in this week’s
article, please do not hesitate to call my Capitol or District Office. Please always feel
free to contact my office if you have any questions or issues regarding a Texas state
agency, or if you would like to contact my office regarding constituent services. My
offices are available at any time to assist with questions, concerns, or comments
(Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be
contacted at todd.hunter@house.texas.gov or at 512-463-0672.

2023 Home Improvement Tips

Create a Budget.  Most home improvement projects end up being over budget by 10%. To avoid costly surprises during the process of improving your home, be sure to reserve 10-15% of your budget to cover unknown expenses.

Get Multiple Estimates.  It’s important to meet with at least three contractors and request detailed estimates in writing from each. Be sure to walk with them through your home to show them the exact project for the most accurate estimate.

Contact References.  One of the most important steps in the home improvement process is contacting a contractor’s references. The best way to avoid disappointing or unfinished work in your home is to contact references and ask if the contractor performed quality work on time and within budget. Did any issues arise, and if so, how were they taken care of?

Check With BBB.  Always search for a contractor or home improvement business at bbb.org to find out important business information, read reviews or complaints, and make sure they’re a legitimate business. Don’t forget to check the licenses and registration status of any contractor you hire to do work in your home.

Review the Contract.  Make sure the contract is written, dated, and signed by both you and the contractor. Be sure the contractor provides the start date and the date of “substantial completion.” The contract must provide a detailed description of the work to be done and materials involved. Laws vary between states so be sure to review what is legally required to be in your contract per your state.

Verify Insurance.  Ask for the contractor’s Workers’ Compensation Insurance Coverage sheet proving the insurance is in place, as well as the coverage page for the Commercial General Liability policy (CGL). Request that the contractor add you as an additional insured on the policy to protect you if a worker injures himself on your property.

Check the Permits.  Always check to make sure the contractor has obtained all building, plumbing and electrical permits required. If a contractor avoids pulling the permits himself, this is a major red flag.

Stay Up-To-Date.  If any changes arise that involve an increase in cost or change in work, ask the contractor for a “change order” to fill out and sign. It should provide the original contract price, a detailed description of the new work, its cost, and the updated total, signed and dated by both parties.

Red Flags

Door-to-Door Contractors.  If a contractor appears on your doorstep and claims they are doing work in your neighborhood or they have “extra materials,” it’s best to decline any offer for work. Reliable businesses will give you time to do your research before committing.

Pulling Permits.  If a contractor asks that you pull the permit for your home improvement project, it may be a red flag that the contractor isn’t properly bonded and insured. Legitimate contractors are responsible for getting all required permits for the job.

Payment Upfront.  If a contractor asks for payment upfront, this is a major red flag. Never pay a contractor in cash, use a credit card or check. A trustworthy contractor should accept a payment plan of one-third upfront, one-third halfway through completion, and one-third when the project has been successfully completed.

Using a Lender.  If a contractor pressures you into using his preferred lender, this is typically a red flag. If you need to take a loan out to pay for the project, research lenders on your own and be sure to review interest fees, terms of agreement, and more.

Inaccessible. If you can’t verify the contractor’s contact information, location, or credentials, this is a major red flag. You should be able to find information online about the contractor, his business, and his contact information.

Article Published via Better Business Bureau 

National Mental Health Awareness Month

Each year, May is designated as National Mental Health Awareness Month. This
awareness month began to educate communities about mental health conditions and provide
support along with resources to those individuals living with mental illness. Millions across the
country are affected by mental illness each year. According to the Texas Statewide Behavioral
Health Coordinating Council, over 3.3 million adults in Texas are living with a mental illness.
Furthermore, more than half of the adults in Texas who need mental health treatment do not
receive any. Unfortunately, children are affected by mental illness as well. According to the
Texas Health & Human Services Commission, one out of four children will have a mental illness
during childhood. Therefore, breaking down the stigma attached to mental illness through
education and outreach is a key goal of National Mental Health Awareness Month.
According to the National Alliance on Mental Illness (NAMI), a mental illness is a
condition that affects a person’s thinking, feeling, behavior, or mood. Mental health conditions
are far more common and come in many different forms. As a result of this, it is important to
look for common signs of mental illness in adults and adolescents. To learn more about the
Substance Abuse and Mental Health Services Administration (SAMHSA) and find more
information about mental health conditions, please visit SAMHSA. For more resources please
visit the Texas Health and Human Services Commission. For more mental health resources in
Texas, visit Mental Health Texas.

In Texas, the Department of State Health Services (DSHS) contracts with Local Mental
Health Authorities (LMHAs) across the state to provide mental health services to communities.
The Nueces Center for Mental Health and Intellectual Disabilities delivers mental health services
to those who live in Nueces County. You can learn more by visiting https://www.ncmhid.org/.
Additionally, you can visit the Coastal Plains Community Center, which provides mental health
services in Aransas County.
If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted
at todd.hunter@house.state.tx.us or at 512-463-0672.

Unclaimed Property

Texas is currently holding about $7 billion in cash and other valuables waiting for their
rightful owners to claim. The Texas Comptroller estimates that one in four residents of the State
of Texas has unclaimed property. Examples of unclaimed property include dividend, payroll, or
cashier’s checks; stocks, bonds, and mutual fund accounts; utility deposits and other refunds;
insurance proceeds; mineral interest or royalty payments; dormant bank accounts; and
abandoned safe deposit box contents.

The Texas Comptroller’s office receives unclaimed property as required by law from
financial institutions, businesses, and government entities that are holding personal property
which is considered abandoned or unclaimed. The unclaimed or abandoned property is turned
over to the Comptroller’s office when the property owners’ whereabouts are unknown, and the
property has been inactive on the books of the reporting company after the necessary
abandonment period has expired. It is important to know that the Comptroller’s office acts only
as a custodian of the unclaimed property and holds the property in trust until such time as it can
be claimed. Texas does not take legal ownership of unclaimed property, so there is no time
limit for filing a claim.

Over the past several years, the Texas Comptroller has traveled around the state to bring
public attention to the billions in unclaimed property being held by the State of Texas. In fiscal
year 2022, the agency paid a record $309 million in claims. This is important because since the
unclaimed property program began, the Comptroller’s office returned more than $4 billion worth
of unclaimed property.

In order to make the process of claiming your property easier, the Comptroller’s office
has outlined a number of recent features on their website to help enable the process. The website
is regularly updated with new property that has been received by their office. To find out if you
are one of these Texas residents with unclaimed property, I strongly recommend that you check
the unclaimed property list by visiting Texas Unclaimed Property at https://claimittexas.org/ or
by calling 800-321-2274 (CASH).

If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces (Part) County. He can be contacted at
todd.hunter@house.state.tx.us or at 512-463-0672.

BBB Tip: Top 5 Coastal Bend-area scams of 2022

In 2022, Coastal Bend-area consumers and businesses reported multiple scams to BBB,
totaling $30,000 lost for the year. Across Texas, BBB received an average of 250 scam
reports per month totaling $1.9 million lost for the year. While the tactics of scammers
often shift to take advantage of marketplace trends, online shopping, employment and
phishing scams are the most common types of scams reported to BBB from Texas residents,
accounting for 49% of all scams submitted to the organization for the year.

To help Coastal Bend-area residents avoid scams in 2023, BBB analyzed scam reports
submitted by consumers with local zip codes to determine the top five prevailing scams in
2022 and provides a few tips on how to avoid them moving into the new year
Online Purchase
Share of reports: 22%
Amount lost: $9,795

Online purchase scams in Coastal Bend vary across a wide range of products, with some
consumers losing over $1,000 on a single interaction. Online pet scams are particularly
impactful in the area, with residents encountering fraudulent sellers when attempting to
purchase Dachshunds, Corgis and Goldendoodles. In most cases, buyers are directed to
send payment through an online payment system such as Zelle or PayPal. Other items
residents attempted to purchase include ammunition, clothes and automotive parts.

To avoid online purchase scams, BBB recommends:
 Avoid too-good-to-be-true deals.
 Use credit cards for online transactions.
 Look up reviews on other websites.
 Check and verify there are multiple methods of contact such as a working telephone
number and a real physical address.
Employment
Share of reports: 12%
Amount lost: $4,950

Employment scams often impersonate well-known and reputable businesses when
contacting their victims. While these scams do not often result in a loss of money, the
sensitive information provided to a potential employer places the applicant at an increased
risk of experiencing identity theft. Scammers often entice applicants for the position by
offering high wages, flexible hours and remote working opportunities. They often claim they
will pay for the applicant to purchase materials to set up their home office or other work-
related expenses. In the Coastal Bend area, most reports revolve around car wrap, package
reshipment or clerical and data entry positions.

To avoid employment scams, BBB recommends:
 Beware of unsolicited or immediate job offers and rushed interview processes.
 Insist on communicating with the hiring manager outside of email or text.
 Verify the position is open by checking the official job board for the company.
 Do not deposit suspicious or overpaid checks, and do not send money back due to
overpayment through gift cards, a wire transfer or other nontraditional methods.
Sweepstakes/Prize/Lottery
Share of reports: 6%
Amount lost: $106

Recently, reports of sweepstakes, prize and lottery scams revolve around supposed winners
of the Texas, national or other state’s lottery offering some of their winnings to strangers
using ‘pay-it-forward’ messaging. To claim the winnings, the recipient is directed to a
website where they input personal information so a check can be mailed to them. Other
versions of this scam reported in the Coastal Bend area include free products, such as
construction equipment or other gifts, in exchange for taking a survey, as well as free travel
packages. Victims who provide money do so under the impression they are paying for taxes,
processing or other fees – something a legitimate sweepstakes company does not require.

To avoid sweepstakes, prize or lottery scams, BBB recommends:
 Do not provide any payment for a supposedly ‘free’ gift.
 Be especially wary of any emails from a lottery winner who is dividing their winnings
across multiple people.
 It is uncommon to be selected as the winner of a sweepstakes that you did not
enter. Verify how you were entered into the drawing and how they obtained your
contact information.
 It is unlikely to be awarded a high-end or expensive item for taking a single survey.
Trust your instincts and avoid too-good-to-be-true offers.
Counterfeit Product
Share of reports: 4%
Amount lost: $227

Fraudulent and unethical businesses often capitalize on the popularity of name-brand items
by offering products similar in appearance or name. When the item is received, the buyer is
often left with an item that is of significantly less quality than expected and may not even
appear the same as what was pictured in the advertisement. Some of the most
counterfeited brands include Nike, Beats, LEGO, NFL and Tiffany jewelry. One Coastal Bend
resident reported receiving an obvious counterfeit item when attempting to purchase
Seresto flea and tick collars online.

To avoid counterfeit products, BBB recommends:
 Be cautious of name-brand products advertised at a fraction of their typical price at
an authorized retailer.
 Pay close attention to the name of the product. For example, Beats by Dr. Dre is not
the same as Beats by Dre.
 Beware of look-alike websites and double-check the URL domain and subdomain are
accurate. Scammers often switch these to confuse buyers.
 Read product reviews and research the business on multiple sources. Keep in mind
that product testimonials on a business’s website can be fabricated.
Phishing
Share of reports: 4%
Amount lost: $600

Phishing scams are one of the oldest and most adaptable strategies used to obtain sensitive
information from businesses and consumers. Often, these manifest as emails or texts from
someone claiming to represent the fraud prevention department for a well-known company
such as Amazon, Netflix or your local bank or utility company. They will often direct you to a
link or website to verify your account details, but in reality, that information is being
collected for their own purposes. Phishing scams continue to become more sophisticated
and often include look-alike websites that makes detecting them even more challenging. In
the Coastal Bend area, the most common businesses used in a phishing scam include USPS
and local banks.

To avoid phishing scams, BBB recommends:
 Avoid clicking on any links provided in email and text.
 Verify account security by going directly to the official website or using an official
app.
 Understand company or agency policies regarding what personal information they
will ask for over email or phone.
 Remain calm when contacted about a potential account compromise and be wary of
claims threatening immediate arrest, additional fines or impacts on your credit.
If you have been a victim of a scam, report it to BBB.org/ScamTracker. Information
provided may prevent another person

COUNTY COMMISSIONERS PASS RESOLUTION TO SUPPORT A 2nd BRIDGE TO PADRE ISLAND

The commissioners of Nueces County on Wednesday approved a resolution endorsing the building of a second bridge to Padre Island.

The second bridge’s location has not yet been made public.

TxDOT would be required to assist with the enormous project, which Mayor Paulette Guajardo estimated might cost up to $1 billion.

Brent Chesney, the commissioner for Nueces County’s Pct. 4, remarked, “It’s all about TxDOT, right?” “Because TxDOT has funding for projects, we need to move up the financing list. We need to go on even though we’re probably already behind other areas that require second causeways.”

The decision made on Wednesday is simply the beginning of the process, though.

Article Excerpt continued on KIIITV >>>>

 

BBB Tip: Buying a car online

The ability to purchase goods and services online has permanently changed how countless industries conduct business.
The days of high-pressure sales tactics and price haggling are
largely in the past, as online marketplaces allow buyers to comparatively shop for the best
deal on the product they want across hundreds or thousands of sellers. Particularly when
purchasing expensive items, such as automobiles, online marketplaces allow buyers to
carefully evaluate advertised prices and compare them to other dealers.
However, interacting with an online marketplace does come with inherent risks, especially
when dealing with a private seller. BBB Scam Tracker receives multiple reports of
misrepresentative or fraudulent car purchasing scams every year, with often disastrous
results for the victim.

Fort Worth: Earlier in 2022, one Arlington-area resident reported encountering an online
seller who claimed to be deployed overseas and was selling their vehicle for $10,000. The
seller stated the vehicle would be shipped through a shipping company that did not exist,
and the address they provided was for a completely different company. When checking the
website of the shipping company, it claimed the business has been in operation since 1997,
but the website was registered in 2021 to a different company. With this information, the
buyer walked away from the transaction and reported their experience to Better Business
Bureau.

Austin/Waco/Bryan: In October, one active-duty military member stationed at Fort Hood
reported encountering an online seller who claimed their husband had passed away and was
selling his truck for $24,500. All transactions for the purchase would go through a provided
shipping company. The first red flags began to appear when the company would not provide
any requested information such as VIN numbers, accident report, owner history and would
only communicate via email and wire transfers. Suspicions raised, the buyer stated they,
“called the office number attached to the building’s location to find out they have no clue
who the company is and appreciate the information about a false company using their
location.”

Permian Basin: In October, one active-duty military member stationed at a Texas base
reported encountering an online seller who claimed their husband had passed away and was
selling his truck for $24,500. All transactions for the purchase would go through a provided
shipping company. The first red flags began to appear when the company would not provide
any requested information such as VIN numbers, accident report, owner history and would
only communicate via email and wire transfers. Suspicions raised, the buyer stated they,
“called the office number attached to the building’s location to find out they have no clue
who the company is and appreciate the information about a false company using their
location.”

San Antonio/Corpus Christi: In June, one South Texas resident found an online seller
advertising a 4X4 Jeep for $1,200 which claimed the vehicle was in McAllen, Texas. When
the buyer said they would travel to pick up the Jeep and pay the money, the seller suddenly
changed the story and said it was in Missouri. To purchase, the buyer was directed to
deposit the money in an unfamiliar account and the seller stated the vehicle had previously
been owned by a family member that had sadly passed away. Unfortunately, emotional
appeals like this are an all-too-common tactic of scammers.

If you are considering buying a car online, BBB recommends the following tips to
help you avoid getting scammed and get the best deal possible:
Set a budget. Before you set out to find the perfect car, it is important to establish a
budget. You will also want to factor in monthly expenses that come with owning a vehicle,
including insurance payments, fuel, parking, and routine maintenance and repairs. A clearly
defined budget will make choosing a vehicle, negotiating with a dealer, and getting a loan
much easier.

Do thorough research. Once you have narrowed your search, compare models you are
interested in keeping a close eye on safety ratings, owner reviews, and warranties. Visit
manufacturer websites to see detailed images of each car and research MPG statistics,
interior options, cargo space, towing capacity, and more. The additional time you spend on
these initial steps, the more comfortable you will feel when making a purchase.
Shop for a deal. These may include cash-back deals, rebates, low-interest financing
options, or incentives for recent graduates, military veterans, Uber and Lyft drivers, or first
responders. In addition, many dealers are willing to make price cuts on previous year
models or any model that did not sell as well as expected. Purchasing one of these surplus
vehicles can mean extra incentives from the dealer.

Speak with internet sales managers. When you find a car you are interested in, it is
time to get in touch with an internet sales manager. During your initial conversations, focus
on what car you want, whether they have it in stock or can get it, and how much they will
sell it for. If you are considering purchasing a certified pre-owned vehicle, now is the time to
ask for a copy of the vehicle history report.

Test drive the vehicle. You should always take a test drive before you sign the final
paperwork. There is no substitute for seeing a car in person, looking under the hood, sitting
in the driver’s seat, and making sure the engine runs smoothly. To do so, you may need to
travel to the dealer’s place of business. Alternatively, some dealers offer the ability to test
drive upon delivery, and if anything isn’t as expected, you may cancel the sale.
Complete the sale at the dealer or upon delivery.  It is still usually necessary to sign
the final paperwork in person. If you would rather avoid visiting the dealership, ask about
delivery. Some dealers will drop off the car at your home or place of business and allow you
to sign upon delivery.

Avoid online car sales scams
There are plenty of pros to buying a car online, but caution is needed as well. Anytime you
shop online, and especially when making an expensive purchase like a car, you should keep
the following tips in mind:

 Watch out for too good to be true deals. They are most likely a scam. Scammers
often steal consumers’ personal information and money by offering them high-value
goods at highly discounted prices.
 Never wire funds or complete bank-to-bank transactions. Scammers love this
kind of transaction because there is no way to get your money back once completed.
Instead, make legitimate purchases by check or credit card.
 Contact the seller by phone. At some point during your negotiations, speak with
the sales manager on the phone. If they are unusually vague about specific details of
the sale or cannot confirm their location or the vehicle location, it’s most likely a
scam.
 See the car first. Never buy a car without making an in-person inspection and
taking a test drive first.
 Don’t give in to pressure. Scammers often try to pressure you to give up your
personal information or make a down payment before you have time to think about
the purchase. Take your time and consider a deal over before agreeing to anything.
 Don’t trust a seller or buyer who says that eBay, PayPal, Craigslist, or
another online marketplace guarantee the transaction. These sites explicitly
explain they cannot guarantee that people using their services are legitimate.

To learn more, see the BBB tips on buying a new car and buying a used car. You can also
lookup car dealerships at BBB.org to check their business rating and read customer reviews.
Find new car dealers near you and used car dealers near you.

A Second Causeway To Padre Island ??

A delegation from North Padre Island will consult with TxDOT representatives in December to discuss the need for a second causeway between the island and Corpus Christi’s mainland. Although many locals have been considering it for years, the new expansion is giving the project greater momentum. District 23 State Representative Todd Hunter remarked, “The Port Aransas, Padre Island, Flour Bluff Zone, it’s one of the largest real estate areas currently.” Growth that was hardly noticeable twenty, ten, or even five years ago when Ted Mandel, a retired man, chose the island lifestyle. Mandel predicted that there would be more visitors and residents and that everyone would encounter traffic bottlenecks on weekends during the summer and spring vacation. Mandel claimed to have observed the drawbacks of having a single causeway.

Ted Mandel urged. “How many reminders do we need? One of the electricity poles on the causeway back there fell just a week ago,” someone said.
Owner of Hard Knocks Rod Lewis remarked, “It’s not just a safety problem. But if you close those specific lanes and people can’t get here, it’s a problem for businesses.
The decision to lead the charge to start construction on a second causeway was made by Mandel and Hunter.

You’re noticing more traffic, remarked Hunter. You’re beginning to notice various weather patterns that demonstrate the need for and the gravity of having evacuations, so occasionally the timing simply happens. A causeway has been considered in the past starting at Roddfield Road, going along Yorktown Boulevard through Flour Bluff, and crossing the Laguna Madre. Hunter stated, “We have a group looking at several areas. To even start addressing the issues of whether, when, how much, and who will pay for a second causeway, numerous studies, including wildlife studies, are required.

Padre Island’s Hardknocks Sports Bar & Grill will host a meeting on December 12 from 10 to 11:30 a.m.
TxDOT representatives are anticipated to attend a second meeting at Hardknocks on December 15 from 3:45 to 4:45 p.m.
In January’s legislative session, Hunter said he wants to be ready to speak with other state members.
Because there is a transportation need for the entire state of Texas as well as the local area, Hunter added, “We’re going to start looking at funding places statewide.”

Article Originated in Caller Times

BBB Tip: How to avoid purchasing fake tickets to events

As another Texas summer with record-breaking heat ends and the beginning of the Fall
season approaches, many people will be looking to get out and enjoy themselves at various
events across the state. Residents may be planning on watching their favorite sports team
compete this season or attending a concert featuring a famous musician. With the prices of
tickets to major events increasing and the ever-present threat of con artists capitalizing on
marketplace trends, BBB recommends consumers exercise caution when searching for and
purchasing tickets to their next event.

While most people know to be careful when purchasing tickets off a third-party website or
reseller, recent reports to BBB Scam Tracker show a concerning trend of scammers
disguising themselves as reputable ticket sellers when interacting with the victim. These
schemes often leverage the credibility of companies such as Ticketmaster to convince
victims to provide payment for tickets that are either fake, for the wrong event or priced
significantly higher than the going rate. Some may also advertise discounted tickets for
high-priced seats or sections, which turns out to be false once the tickets are received, or
the purchaser arrives at the venue.

In many worst-case scenarios, a consumer who is provided a fake ticket plans an entire
weekend around the event, including travel costs and a hotel room, only to be turned away
at the entrance. Victims may also find that the credit or debit card used to pay for the
tickets has a series of charges they do not recognize, resulting in them having to cancel the
card and dispute those transactions with their bank to varying degrees of success.
To help prevent fraudulent sellers from interrupting your event plans, Better Business
Bureau provides the following tips:

 Purchase directly from the venue whenever possible. Many consumers
automatically go to a secondary resale market to purchase tickets for an upcoming
event before first checking with the venue. Going directly to the venue may not only
save money but is also a way to ensure that a purchase is for a valid ticket. Venues
also often include what secondary resale organization they are listing their tickets on,
giving consumers an additional layer of protection from purchasing fake tickets.

 Consider your source. There is a significant difference between purchasing a ticket
from a professional ticket broker and a ticket scalper. While dealing with the latter
may result in obtaining valid tickets, the risk of encountering a scammer is
significantly greater. Always exercise caution when purchasing from sources that are
not members of the National Association of Ticket Brokers (NATB) or Better Business
Bureau.

 Research the seller/broker. Brokers who are members of NATB offer a 200%
purchase guarantee on tickets, protecting consumers that use their services.
Visit NATB.org to confirm you are interacting with a NATB-member resale company.

 Check for website encryption. It is good practice to always check for the lock
symbol in the website address, indicating a secured system is enabled on the site.
BBB strongly recommends against giving any banking information to websites that
are not secured.

 Know the refund policy. Only purchase tickets from a ticket reseller that clearly
details the purchase terms. Avoid sellers who do not disclose where the seats are located or where purchasers can pick up tickets. If the deal seems “too good to be
true,” trust your instincts and thoroughly investigate the seller before purchasing
tickets.

 Use protected payment options. Debit or gift cards, mobile banking apps and
cash transactions are risky due to difficulties recovering money if the tickets are
fake. BBB recommends using credit cards for all online purchases due to the
additional protections they offer consumers to obtain a refund.

 Verify tickets. If you doubt the authenticity of a purchased ticket, present it to the
“Will Call” or customer service center of the event venue. They will inform you if it is
legitimate or explain how a legitimate ticket for their venue should look.

If you have been a victim of a fake ticket scam, report it to BBB Scam Tracker. Information
provided could prevent another person from falling victim.
For more information about ticket scams, visit BBB.org.

National Diabetes Awareness Month

Every year the month of November is recognized as Diabetes Awareness Month. The purpose of this month is to raise awareness regarding the disease since millions of Americans live with diabetes. According to the American Diabetes Association, 37.3 million Americans have diabetes. Additionally, 96 million people are categorized as pre-diabetic which is a condition where glucose levels are higher than normal but not yet high enough to be considered diabetes. This is an important month to learn about diabetes due to the high number of Americans diagnosed with diabetes.

The objective of Diabetes Awareness Month is to increase public knowledge of diabetes. There are two types of diabetes. The first is Type 1 which accounts for 5-10% of all diabetes and is typically diagnosed in children and young adults. Type 1 diabetes occurs when the body does not produce insulin. The exact cause of Type 1 diabetes is unknown, but it is generally thought to be caused by a combination of genetics and an immune system disorder that affects insulin-producing cells in the pancreas. Individuals with Type 1 diabetes are generally required to monitor their blood sugar levels closely and take insulin daily to survive. The other form of diabetes is Type 2 diabetes which is the most common form of diabetes. Type 2 diabetes develops over time and occurs when the body becomes insulin resistant, meaning it is unable to process insulin properly.

Currently, there is no cure for diabetes. However, Type 2 diabetes can be manageable and, in some instances, preventable. According to the American Diabetes Association, Type 2 diabetes can be managed by taking prescription medicines, following a healthy eating plan, reducing tobacco use, and exercising to ensure blood sugar levels are kept within a healthy range. Similarly, those who are pre-diabetic or who are at a high risk of developing Type 2 diabetes can delay or even prevent the onset of the disease by making changes towards living a healthier lifestyle.

For more information about diabetes, please visit the American Diabetes Association www.diabetes.org.

Additionally, you visit the Texas Department of State Health Services to learn more about treatments for diabetes https://www.dshs.texas.gov/txdiabetes/.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office. Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672.

BBB Business Tip: 7 ways small business owners can cope with inflation

U.S. consumers are experiencing the most significant 12-month increase in prices since
1981, and many small business owners are feeling the pressure. With the inflation rate
hovering around 8%, according to the Bureau of Labor Statistic’s Consumer Price Index,
many small business owners are experiencing increased costs to conduct business and
shrinking profit margins. Desperate to remain profitable, entrepreneurs are looking at how
they can cut costs or raise prices without scaring off their customers.
High inflation rates are driven mainly by significant increases in food, shelter and gas prices.
Increased energy prices, supply chain disruptions, and labor shortages add to a business
owner’s expenses. With so many cost increases, what can small businesses do? BBB
recommends the following to minimize the impact of inflation on your business.
Ways your small business can cope with inflation.

  1. Reduce your expenses. Be intentional about where your business is spending its
    money. This means reviewing your current spending and determining if it aligns with
    your strategy. If employees are wasting office supplies or delivery drivers are taking
    the scenic route, address the issue. Be sure to assess the revenue being brought in
    by your online advertising strategy and make adjustments if it isn’t providing value.
  2. Stock up on necessary supplies. If there are items you know you’ll use in the
    year ahead, buy as much as you can now. You may get bulk discounts, and you can
    minimize the impact of future price increases. Stocking up on supplies will allow you
    to avoid passing on increased costs to your customers in case prices continue to
    grow.
  3. Have multiple suppliers. Having one supplier for every item your company needs
    makes sourcing simple and helps develop strong relationships with vendors.
    However, if you have numerous suppliers, you’ll have options if one can’t get you
    what you need or their prices increase.
  4. Evaluate your products and services. Identify what products and services are the
    most profitable. Remember that consumers might be open to lower-priced options to
    maintain their own budget. They also may be interested in paying more for items
    and services that make a stressful time more manageable. Consider temporarily
    cutting services or expenses to better focus on what generates the best results.
  5. Raise prices wisely. If you must raise your prices to compensate for inflation, do
    so wisely. Don’t increase your prices so much that it causes many of your customers
    to purchase from your competitors. Instead, raise your prices just enough to offset
    the impact of inflation and ensure that you can keep your small business profitable.
    Also, don’t be sneaky about pricing by resorting to drip pricing or hidden fees.
    Instead, be transparent. Let customers know about the increase and help them
    understand why.
  6. Prioritize customer service. When consumers know you care about their
    satisfaction, they’re more likely to do business with you, even if you must raise
    prices. Don’t skimp on service by being understaffed. If you don’t have the budget
    for a full-time employee, look into freelancers and part-time staff.
  7. Use technology. Artificial intelligence, automation and self-serve customer options
    can reduce costs and take pressure off existing staff in an already tight labor market.
    Take the time to research technology that you could implement in your business to
    help reduce costs and maximize efficiency.

The Month Of June Is Alzheimer’s And Brain Awareness Month

This year, the month of June has been designated as Alzheimer’s & Brain Awareness Month. When people think of being healthy, generally we think of our external physical health. However, officials with the Alzheimer’s Association want to remind everyone that mental health is just as important. Alzheimer’s & Brain Awareness Month began as a way to bring attention to different brain diseases, educate communities about their effects, and provide support to those individuals and families struggling with this condition.

Brain disorders come in several forms. Dementia is the general term used to describe a decline in mental ability that is severe enough to interfere with daily life. Alzheimer’s is the most common type of dementia as it accounts for 60 to 80 percent of dementia cases and is the 6th leading cause of death in the United States.

The most common early symptom of Alzheimer’s is difficulty remembering newly learned information. This is because Alzheimer’s changes typically begin in the part of the brain that affects learning. As Alzheimer’s advances through the brain, it leads to increasingly severe symptoms, including disorientation, mood and behavior changes; deepening confusion about events, time and place; unfounded suspicions about family, friends and professional caregivers; and difficulty speaking, swallowing and walking. Just like the rest of our bodies, our brains change as we age. Most of us eventually notice some slowed thinking and occasional problems with remembering things. However, serious memory loss, confusion, and other major changes in the way our minds work may be a sign that brain cells are failing.

People with memory loss or other possible signs of Alzheimer’s may find it hard to recognize they have a problem. Signs of dementia may be more obvious to family members or friends. If you have noticed these symptoms with your loved ones, help is available. The Alzheimer’s Association is a great source of information and has many tools to help. You can visit their website here: https://www.alz.org/ They also have a 24-hour helpline that can be used to access reliable information and support. Their phone number is: 1-800-272-3900.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office. Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

   – State Representative Todd Hunter, District 3

Rep. Hunter represents Aransas County and Nueces (Part) County. He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672.

 

Crypto Crimes on the Rise!

Cryptocurrency scams climbed to second riskiest in 2021, according to BBB report

Online purchase scams remain #1 riskiest

Scams related to cryptocurrency jumped from the seventh riskiest scam in 2020 to second riskiest in 2021. Although cryptocurrency scams made up only 1.9% of the scams reported to BBB Scam TrackerSM in 2021, according to the Better Business Bureau, the average reported median dollar loss reported for these scams was $1,200, much higher than the overall median dollar loss of $169 for all scam types.

Online purchase scams maintained the top spot as the riskiest; this scam type made up 37.4% of all scams reported to BBB Scam Tracker in 2021, with 74.9% reporting a monetary loss. Employment scams dropped in 2021, from second riskiest to third. The susceptibility and median dollar loss of this scam type dropped slightly, while the number of reported scams increased from 7.1% in 2020 to 7.8% in 2021.

“Scammers shift their tactics constantly and appear to have expanded their use of cryptocurrency to perpetrate fraud,” said Melissa Lanning Trumpower, executive director of the BBB Institute for Marketplace Trust, which produced the 2021 BBB Scam Tracker Risk Report. “Cryptocurrency scams were riskier in 2021 with 66% of those targeted by this scam type losing money and a reported median dollar loss of $1,200. Scammers are using social media and other means to promise investment opportunities with great returns and low risks, which is a huge red flag. We received many reports of people being targeted on a variety of social media platforms after their friends’ accounts were hacked.”

While susceptibility (the percentage of people who lose money when targeted by a scam) decreased in 2021, median dollar loss rose 47.0%. Credit cards remained the highest reported payment method with a monetary loss, followed by online payment systems. Payment made via cryptocurrency that resulted in a monetary loss more than doubled from 2020. The payment methods with the highest median dollar loss were wire transfer ($1,450), cryptocurrency ($1,200), check ($900), and prepaid card ($700).

With regard to age, online purchase scams were the riskiest for all age groups in 2021. Cryptocurrency scams were the second riskiest for ages 25–64. Employment scams were second riskiest and third riskiest across several age brackets. Interestingly, investment scams were third riskiest for ages 18–24 for the first time since BBB began publishing the risk report. The rise of cryptocurrency scams as the second riskiest overall in 2021 may play a role in the rise of investment scams for this age group.

More than 44% reported losing confidence or peace of mind because of the emotional impact of being targeted by a scam and about 35% reported losing personal information. About the same percentage of people (55.5%) reported losing time as reported losing money after being targeted by a scam.

“Time is money, and our survey results reflected this,” Trumpower explained. “We can’t ignore the fact that there are many other non-financial impacts of being targeted by a scam.”

For more highlights from the 2021 BBB Scam Tracker Risk Report, visit BBBMarketplaceTrust.org/RiskReport.

Media Advisor – Mayor Proclamation National Small Business Week

Media Advisory

WHAT:

Mayoral proclamation establishing the annual recognition of National Small Business Week in the City of Corpus Christi from May 2 thru May 6.

WHY:

America’s 30 million small businesses support our economy by representing half of all private sector jobs, payroll and output in the United States. Additionally, a diversity in leadership, vision, experience and perspectives is demonstrated by 30% of small businesses being women-owned, 29% being minority-owned and nearly 10% being veteran-owned.

WHO:   

Corpus Christi Mayor Paulette Guajardo

United Corpus Christi Chamber of Commerce President and CEO John LaRue

Better Business Bureau Regional Director Katie Galan

WHERE:

United Corpus Christi Chamber of Commerce, 602 N. Staples Street, Third Floor Board Room, Corpus Christi, Texas 78401.

WHEN:

Mayor Guajardo is expected to begin the proclamation at 9:30 a.m. on May 6, 2022.

BBB Tip: Support local businesses this National Small Business Week

For over 50 years, the U.S. Small Business Administration (SBA) has organized and hosted National Small Business Week (NSBW) during the first week of May. NSBW recognizes and emphasizes the importance of small businesses in the United States and their contributions to its economic well-being, with 33.2 million small businesses employing 61.2 million U.S. employees in 2021.

“Small businesses make up 99.8% of Texas businesses and employ 45% of the Texas workforce,” said Heather Massey, vice president of communications for BBB serving the Heart of Texas. “They are a key component in the strength of the Texas economy, and the pandemic continues to take a heavy toll on their operations.”

Unfortunately, small business owners often must overcome multiple challenges for continued success and longevity. According to the Bureau of Labor Statistics’ Business Employment Dynamics, the survival rate of small businesses fluctuates significantly in the first 10 years of operation.

  • Approximately 82% of small businesses survive their first year in business.
  • Approximately 55% of small businesses survive their fifth year in business.
  • Approximately 35% of small businesses survive their 10th year in business.

To ensure entrepreneurs have every opportunity to succeed in their business venture, the SBA and BBB offer free webinars, training events and conferences during NSBW and throughout the year. Current and future business owners can attend these events by registering at SBA.gov/NSBW and BBB.org. The theme for NSBW 2022 is Building a Better America Through Entrepreneurship, with SBA’s four-day virtual summit beginning on May 2. BBB is hosting various educational events in communities across Texas, including Victoria, Corpus Christi, Laredo, Boerne and Kingsville. The nonprofit organization is also partnering with the Ingleside Chamber of Commerce to host Small Business Appreciation Day, celebrating the achievements of small business owners and their role in local communities.

“BBB encourages consumers to shop locally during National Small Business Week to show support for their local business community,” said Massey.

This NSBW, show appreciation for the small businesses in your community by following these recommendations from your Better Business Bureau:

  • Shop local. Before buying an item from a major corporation, search your community to determine if a local retailer offers the same thing. Instead of purchasing the newest best-selling book or home gadget from a mass retailer or online, support your local community and meet the small business entrepreneurs in your area. Most companies have an option to order online and pick up at the store for even more convenience when shopping local.
  • Go to the source. While there will always be times when delivery is the best option, consumers should try to go directly to the source of purchase. Third-party delivery services charge restaurants fees to use their services, taking away from the profit margins of small businesses. Small businesses listing their products on “digital shops,” such as Amazon or eBay, may also have a percentage of the sale diverted to the hosting website. By going directly to the source of these products, consumers can support small businesses by removing the middleman.
  • Be social. Support small businesses in your community by “liking” them on social media, writing positive reviews, posting positive photos and tagging the company in your posts. Promoting these businesses through social channels has the same effect as “word-of-mouth” recommendations, enhancing their digital presence.
  • Participate in community events. Farmers’ markets, networking events, community celebrations and national holiday celebrations are fantastic avenues to support locally-owned small businesses, meet your community and learn what local businesses offer. It is also where ideas, opportunities, and knowledge can be shared, strengthening your small business community.
  • Offer assistance. Be generous and forthcoming with any help you can provide to a small business. If you have technical or skilled expertise, such as an electrician or a lawyer, consider offering your services to small businesses in your community at a discounted rate while they recoup from the disruption caused by the pandemic. If you see an area where a small business is struggling that you are knowledgeable of, offer recommendations and build mutually beneficial relationships.

Better Business Bureau hosts a resource center specifically tailored to the needs of small businesses across North America. Consumers can access these resources for free at BBB.org/SmallBusiness.

 

 

BBB Business: Cybersecurity Tips

BBB Business Tip: The top 5 cybersecurity practices every small business needs to do now

Cybercrime is a big problem for small businesses, and it’s only getting worse. According to McAfee Enterprise and FireEye’s latest report, Cybercrime in a Pandemic World: The Impact of COVID-19, 81% of global organizations have experienced increased cyber threats since the onset of the pandemic, and in 2020, the cost of cybercrimes reached approximately $4.2 billion, with small businesses being a popular target.

Another study revealed that 88% of small business owners felt their businesses was vulnerable to a cyberattack, stating they didn’t believe they had enough resources to protect themselves adequately.

The good news? You can take measures to protect your small business, and you should do so promptly.

Cybersecurity threats are on the rise

According to recent research from Accenture, companies experienced an average of 270 cyberattacks in 2021, a 31% increase from 2020. Of these 270 attacks, which included unauthorized access of data, applications, services, networks, or devices, 29 were successful, compared to an average of 22 successful attacks in 2020.

These numbers reflect the broader trend of an increasingly unsafe world. As technology advances and becomes more interconnected, cyberattacks are becoming more difficult to defend against, resulting in more and more small businesses becoming the victims of cybercrime.

Some of the trending cybersecurity concerns that experts say to be aware of in 2022 include:

  • Ransomware
  • Security holes in cloud-based systems, like email and online platforms
  • Advanced Persistent Threats (APT)
  • High-profile IoT (internet of things) hacks
  • Increased attacks on work-from-home computers/networks due to unpatched systems and architecture weaknesses
  • Social-engineering scams
  • Increased attacks on organizations’ supply chains

The only way to protect your small business from cybercrime is to take preventative action. Cybersecurity is no longer an option – it’s a necessity. It’s time to gather your team and develop a comprehensive cybersecurity strategy for your small business.

Five cybersecurity practices every small business needs to follow 

Cyberattacks are a constant threat to businesses of all sizes. Small businesses are particularly susceptible to data breaches and cyberattacks because they are not always equipped with the proper tools and resources to combat these threats. However, there are still some valuable steps you can take to protect your business. Here are five cybersecurity practices every small business should implement right away:

Train all employees in cybersecurity best practices

One of the most critical security measures for small businesses is training all employees on the best cybersecurity practices. This ensures that your employees understand the risks associated with accessing company data and systems, and it provides them with the knowledge and tools necessary to protect themselves from cybercrime.

To effectively educate your employees, provide them with clear cybersecurity policies that outline the risks, the defenses in place and the steps they can take to protect themselves. You can also offer formal cybersecurity training programs to ensure they are up to date on the latest threats and solutions.

Implement role-based access control (RBAC)

One of the most effective ways to protect your data and systems from cyberattacks is implementing role-based access control (RBAC). RBAC allows you to assign specific permissions to different employees based on their role in the company, controlling who has access to what data.

For instance, you can grant certain employees access to the company’s email system, and grant others access to the company’s digital sales platform. This ensures that employees only have access to the systems and data required to do their job.

This also prevents employees from accessing sensitive data that they don’t need, which reduces their risk of becoming a victim of data theft.

Initiate automated remote backup and data recovery

Protecting data is one of the most crucial cybersecurity practices for small businesses. One of the best ways to protect your data from cyberattacks is by initiating automated remote backup and data recovery, which allows you to store an extra copy of your data offsite in a secure location.

An automated remote backup and data recovery solution not only safeguards your data from cyberattacks, but it also provides you with the ability to restore your data in the event of a data breach.

Multi-factor authentication (MFA)

MFA requires users to provide additional information to prove their identity when accessing company data and systems beyond just their username and password. This additional information may include a code texted to your mobile device, a thumbprint, etc.

MFA makes it significantly more difficult for cybercriminals to access your data and systems, providing an added layer of security if a cybercriminal circumvents your password. While MFA used to stop at two-factor authentication, it now typically involves several steps to ensure the person trying to gain access is who they claim to be.

Secure your Wi-Fi networks

Finally, one of the most crucial cybersecurity practices for small businesses is properly securing your Wi-Fi networks to ensure your employees are connecting to a safe network when they access the internet through your business.

You can secure your Wi-Fi networks by using a VPN to encrypt internet traffic that passes through, using a firewall to block cybercriminals and using a host intrusion prevention system (HIPS) to detect and block cyberattacks.

For more tips on how to maximize small business cybersecurity, visit BBB.org/Cybersecurity.

Top workplace trends for 2022

BBB Business Tip: 

Small business owners understand better than anyone the impact that COVID-19 has had on the daily workplace. In an instant, millions of jobs went remote in 2020, and remote working continued to be the norm in 2021. When offices and businesses began to reopen, the Great Resignation of 2021 occurred. Many employees chose to remain at home or move to new cities, leaving business owners to fill in the gaps as best as possible.

So, what will 2022 bring to the workplace? Here are some of the trends that are expected to define the daily workplace in the coming year and beyond.

Hybrid or remote work

Even though many Americans have been vaccinated against COVID-19, many businesses continue with a remote or hybrid approach to work whenever possible. According to WeWork, approximately four out of five C-suite executives approve of employees splitting time between the office and remote work, and for a good reason. Location-agnostic work has allowed employees greater freedom and control when balancing multiple responsibilities. Remote work means saving money on overhead costs for business owners, from office space to coffee supplies.

With the stress of the pandemic and a high rate of burnout wearing on the workforce, some companies may let their employees continue to log in from home in 2022. Others may experiment with a hybrid framework that brings workers into the office a couple of days a week.

Focus on centralized communication

Work teams are now distributed across different time zones and continents, making centralized communication essential. With instant messaging, email and other forms of communication popping up all day, some workers may be experiencing communication overload. Focusing on centralized communication can cut through the noise and increase productivity.

A survey by ReportLinker shows that workers feel pressured to respond to instant messaging, which disrupts their workflow. When instant messaging became the primary way to communicate at work, this pressure became even more apparent. Centralized communication through email or more sophisticated software and video tools can resolve this conflict.

According to a recent McKinsey report, connected employees experience a 20-25% increase in productivity, which is done through the implementation of social tools that enhance communication and collaboration.

Prioritizing workplace wellbeing

It’s hard to define workplace wellbeing when many employees work remotely. Now, the kitchen table often doubles as an office place. Sitting in uncomfortable furniture, extending work hours and removing the boundary between work and home can place undue stress on workers’ personal and professional lives.

Addressing workplace wellness in your small business includes keeping workers comfortable and productive while working remotely. It also involves enforcing the importance of work-life balance.

A 2021 Wellable Employee Wellness Industry Trends Report reveals that 88% of employers invest more in mental health initiatives. The survey also enumerates other ways companies are investing in workplace wellness, whether that workplace is a home, an office or a retail store:

  • Telemedicine – 87% of employers
  • Stress management/resilience – 81% of employers
  • Meditation and mindfulness – 69% of employers

These results indicate that employers have recognized the need to support employees in traditional workplaces and their homes. Workplace wellness will remain critical in 2022, and watch for more programs geared towards wellness and how it relates to recruitment and retention to emerge in the coming years.

Hyperfocus on employee retention

As a business owner, you are likely wondering if the Great Resignation will continue in 2022. To keep their employees on board, many companies are focusing more on retention efforts. These efforts are essential, as 73% of surveyed workers were considering quitting their jobs, according to Joblist, underlining the importance of understanding what motivates workers and how to keep them satisfied to avoid losing them to the competition.

Some ways companies can revitalize their retention strategies include:

  • Implement or continue using performance reviews to give and solicit feedback
  • Implement career development strategies, including succession plans for employees looking to grow in their current role
  • Encourage employees to take time off to recharge

Human resources personnel and small business owners can also directly ask employees what would make their work or workplace more inviting.

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion (DEI) initiatives are more critical than ever, with approximately 79% of companies planning to increase their DEI budgets in 2022, per a Traliant report. Companies that emphasize inclusivity and innovation make every employee feel respected and valued. According to a recent Glassdoor survey, 76% of job searchers want diversity in the workplace.

Inclusivity efforts may require you to honestly assess where your organization currently stands. Then, you can create a diverse, equitable and inclusive workplace that your current and future workers will value.

Keep up with current trends with help from BBB

Keeping workers productive and healthy in the office, warehouse, or at home is just one of the ways small businesses can keep up with the latest trends in 2022. Furthermore, businesses can prevent communication overload by centralizing communication, and they can improve employee retention by providing clear career development paths. Following these trends can improve morale and help small businesses recruit new team members in the coming year.

In addition to following these workplace trends in 2022, it’s also helpful to understand the trends that will drive small business growth in the coming year and beyond.

For more business tips to make the most out of 2022, visit BBB.org/SmallBusiness.

Stock Trading Apps

In the aftermath of the GameStop stock saga, many would-be investors have turned to mobile stock trading apps to capitalize on market investments. According to MarketWatch, a Dow Jones & Co. investment resource that tracks marketplace trends, February downloads of mobile trading apps, such as Robinhood, E*Trade and Webull, reached an all-time high with expectations of continued growth.

While trading apps have made accessing and investing in the stock market easier than ever, participation always carries the potential for financial loss or gain. Before you invest with a stock trading app, be sure to follow these tips from your Better Business Bureau:

Educate yourself about stock markets.  The best way to succeed at mobile stock trading is to do your homework before you begin. Familiarize yourself with concepts like expense ratios, trading commissions, asset allocations, individual stocks, exchange-traded funds, and more.

Choose a reputable stock trading app. The trading app you choose is more than just a platform for trading; it is the company that will serve as your broker. Be sure that any company you are considering has a good reputation and is legally licensed with the appropriate government authorities.

Set a budget. Make sure you are in a good financial position to start trading. Since trading carries risks, you should never invest money you can’t afford to lose. Keep in mind that it is unwise to put more than 10 percent of your portfolio towards individual stocks, as this can expose your savings to too much volatility.

Practice by trading virtually. If you want to try the stock market, but aren’t ready to risk real money, try “virtual trading” first. Many online stockbrokers offer platforms where you can learn the ropes by buying and selling virtual stocks.

Watch out for scams and “hot tips.”  Keep an eye out for investment scams. Stick to brokers that are registered with the SEC and avoid anyone who uses high-pressure sales tactics or pyramid schemes. Sponsored ads and online forums promoting “fail-safe” stocks that are “guaranteed” to get you a huge profit for a small investment (if you act now!) are likely fake, or part of a racket designed to drive up the price of a stock temporarily. Don’t fall for this kind of “insider’s advice.”

For more information about investment scams and how to safely trade stocks via a mobile app, go to BBB.org

Social Media Scam Artists

 

Be wary of online messages

Do some research

Press for details

Report suspicious activity to Facebook.

Intro: Plenty of people who are connected to the internet are catching up with friends on social media or randomly surfing the web. Unfortunately, so are scammers. Here to offer tips on protecting yourself on social media is your Better Business Bureau.

How does this Scam Work?

There are several versions usually involving Facebook Messenger. A phony profile that seems like they are your friend shares an amazing deal with you. To benefit you need to select the link or share the deal. If you take part, you only have to pay a small processing fee.

In another version, the “friend” claims to be raising money for a charity to support emergency personnel, a food bank, or some other organization that has really been hit hard by the pandemic. They’ll push for a donation and yet, it sounds suspicious.

A third version is circulating where the “friend” believes their account has been ‘hacked’ and to friend them on a new request. Turns out, they were not hacked at all. The profile is publicly visible and copied by a cyber thief who then creates a new profile and is now sending out new friend requests to a bogus account.

BBB warns everyone before responding to such a request, check that the Facebook profile image is from who it says it is. Or, go the extra step and call, text, or email the friend to see if they really did send it to you.

 How do you protect yourself from Facebook Scams?

  • Be wary of online messages. A person may be trustworthy in real life, but online accounts can be hacked. Take a closer look before sharing, applying, or donating. Go to Give.org to verify a charity.
  • Do some research. If you can’t find a website, it’s most likely a fake. If you can find a website, look for contact information. No contact info is a red flag.
  • Press for details. Ask strategic questions without giving any personal information to confirm you are actually talking to someone you know.
  • Report suspicious activity to Facebook. You can report scammers to Facebook to help protect your real friends and family from a scam. You can reduce the risk of having your profile impersonated by tightening up your privacy settings and hiding your Friends list.

You can always find more information at bbb.org

Common Holiday Scams

BBB Column

The holiday season is here! Although the pandemic will certainly change how we prepare, consumers are still planning to shop and celebrate. Unfortunately, scammers are also ready for the holidays. With your mind on finding the perfect gifts and best deals, they hope you won’t be watching for fraud. Use these tips from your Better Business Bureau to avoid common holiday scams this year:

Seasonal employment scams.

Many companies and industries hire extra employees during the holidays to help with increased business. This is a perfect opportunity for scammers to put out fake help wanted ads. Use these tips to stay safe while looking for seasonal job opportunities:

  • Know the signs. Being aware of the red flags of employment scams can help you avoid them. Employers asking for upfront payment for a job, job offers without interviews and big money for small jobs are all major signs of employment scams.
  • Don’t work before you’re hired. A legitimate company will not ask you to begin a project before hiring you. Before starting any work, ask for an offer letter or for confirmation in writing. This should include details about the job and compensation.

Hot Toy Scams

Each year, a few toys are more popular than the rest, and when they begin to sell out in stores, parents look elsewhere to find them. They might find a legitimate-looking website that claims to have them, maybe even on sale! Unfortunately, after purchasing the toy, it never arrives, and they discover the website and offers were fake. These tips can keep your wallet safe when searching for this year’s hot toys:

  • Buy from reputable retailers. Buying directly from stores, in-person and online, that you know and trust is the best way to avoid being scammed. You can go to their business profile on bbb.org to find their rating and customer reviews. Also, be sure their website has valid customer service information.
  • Watch for extra-low prices. Unreasonably low prices and discounts are often red flags of a scam. Remember, if the price seems too good to be true, it probably is.

Delivery Scams

Delivery scams and package theft can take several forms. They may be phishing emails from scammers posing as the delivery company, or fake “missed delivery” tags, which attempt to get your personal information. Some consumers find that packages are stolen off their doorstep before they arrive home from work. To avoid these situations, use these tips:

  • Take precautions. If you are having a fragile or valuable item delivered, purchase shipping insurance. You can also track packages, or request that a signature be required for the package to be delivered.
  • Watch for emails about missed deliveries. Most legitimate delivery services leave a missed delivery notice on your door. An email could be a phishing scam.

Have safe and happy holidays, from everyone at BBB serving the Heart of Texas!

 

National Government Related Impostor Scams

BBB Column

It is no secret that COVID-19 has brought confusion along with concern. This confusion provides opportunities for scammers to target consumers in new, creative ways. A recent study from BBB shows that reports on government impostor scams have decreased, but the pandemic has allowed for these scams to take new forms that may be more difficult to recognize. From posing as CDC officials to preying on CARES funds, impostors are once again taking advantage of trying times.

A recent survey from AARP showed that 44% of people in the U.S. have been contacted by someone posing as a government employee. The Federal Trade Commission (FTC) also reports $450 million dollars lost to government impostor scams since 2015. Last year, reports of scammers posing as IRS agents dropped, while scammers posing as Social Security Administration (SSA) employees quadrupled.

In 2019, Texans submitted 10% of Scam Tracker reports on government impostor scams. And while reports are decreasing nationally, Texas has seen an increase of 35% in the first six months of 2020 over all of 2019. Recognizing these scams can be crucial to Texans’ financial safety.

Different versions of this scam may include promises of a fake government grant, and the grant “winner” simply needs to pay a fee or provide personal information. Then, the scammer disappears, and the grant never arrives. In other versions, the scammer calls victims pretending to be from the IRS or SSA, claiming there is unpaid money and the consumer will be arrested until they pay off the debt in full. Government impostors often use fear tactics to pressure people into acting quickly, and spoof caller ID to appear legitimate.

Government impostor scams can be costly and reporting them is an important factor in preventing them for others. Use this information from your Better Business Bureau on how to properly report government fraud:

  • IRS: The Internal Revenue Service advises people to fill out the “IRS Impersonation Scam” form on the Treasury Inspector General for Tax Impersonation’s website, tigta.gov.
  • Social Security: The Office of the Inspector General, Social Security Administration (SSA IG) has its own online form to take complaints about frauds impersonating the SSA.
  • Federal Trade Commission: Contact the FTC at 877-FTC-HELP or ftc.gov.
  • Internet Crime Complaint Center: Reach the FBI’s IC3 at ic3.gov/complaint.
  • Cellphone carrier: which may offer free services such as scam call identification and blocking, ID monitoring, a second phone number to give out to businesses so you can use your main number for close friends or a new number if you get too many spam calls.
  • BBB Scam Tracker: File a report on BBB.org/ScamTracker to let others in your area know to watch for this scam.

Visit us at BBB.org/FakeGov to view the full report.

Padre/Mustang Island Area Development Plan Online

Welcome to the Padre/Mustang Island Area Development Plan Online Open House!

Click on the Image Below to get involved and have your voice regarding the future plans for our community. This public input to collect all responses will be available until midnight on October 15th, 2020.



Home Fire Prevention and Safety Tips

As one of the nation’s leading disaster relief organizations, the American Red Cross responds to thousands of disasters each year. While many might associate the organization’s outreach efforts with major catastrophic events such as hurricanes and wildfires, the American Red Cross reports that home fires represent approximately 90 percent of its disaster response efforts. In fact, home fires represent one of the biggest disaster threats to families in the United States. Fires kill more Americans each year than all-natural disasters combined, and affect people from all backgrounds and geographic locations. Given these startling statistics, the American Red Cross suggests tips, aimed at reducing deaths and injuries resulting from home fires by 25%. As such, I would like to share some simple steps you can take to protect your family and home in the event of a home fire.

The American Red Cross has created a Home Fire Campaign to help families prepare for a home fire. The American Red Cross recommends taking the following steps in protecting your home:

  • Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year. Purchase smoke alarms here.
  • Teach children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home
  • Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  • Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone that they must get out.
  • Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire

Also, it is important to develop and practice home fire escape plans with your family. If you need help in developing your unique plan, the American Red Cross has made fire escape plan worksheets available on its website https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness.html.

It is important to check fire alarms every month to make certain they are working properly in the event of a fire and the batteries do not need to be replaced. When smoke alarms fail to operate correctly, it is generally due to missing, disconnected or depleted batteries. It is important to note smoke alarms should be replaced every 10 years from the manufacturer’s date listed on the back of the alarm. According to the National Fire Protection Association, three out of five home fire deaths occur in homes where there is no smoke alarm or no working smoke alarm, which is why this is so important.

In addition to following the American Red Cross’ tips to plan for fire safety, I would encourage you to take the time to read more information about the different ways you can protect your home from a fire. This includes keeping flammable objects a safe distance from items that get hot, such as heaters and stoves, never leaving a candle unattended, and learning about safe cooking methods. To read more about the different ways you can protect your home and family from fires, please visit the American Red Cross website https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire.html. The National Fire Protection Association also has information on fire, electrical and related hazards at https://www.nfpa.org/.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office.  Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. My offices are available at any time to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

 

Rep. Hunter represents Nueces County (Part).  He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672. 

CARES Small Business Relief

The Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed into law with the intent of helping those financially impacted by COVID-19. Small businesses, such as local restaurants and retailers, have struggled due to consumers spending increased time at home. In addition to relief for American workers, employees, and families, the CARES Act provides assistance to small businesses.
While Texas has begun allowing businesses to reopen, the road to recovery will still take time. If your small business is looking to take advantage of the opportunities offered by the CARES Act, here’s the information to keep in mind:

• Paycheck Protection Program. This program provides small businesses with loans to fund employee payments, including benefits, for up to eight weeks. Certain nonprofits can also apply, and funds can be used for paying rent, utilities, and interest on mortgages. Qualifying businesses can also convert the loans to grants, meaning the money will not have to be repaid.

• Economic Injury Disaster Loans (EIDLs). All businesses with fewer than 500 employees (or more than 500 for certain industries) are eligible to apply for EIDLs. This loan advance can provide up to $10,000 for successful applications, which does not have to be paid back. If your business submits a successful application, the funds will be available within days.

• Business tax changes. Under the CARES Act, certain changes were made for business taxes. These changes include eligibility for employee retention tax credits, delaying payroll tax payments, claiming corporate alternative minimum tax credits, and more. Consult your business’ tax consultant to see which changes apply to your business. If you do not have a consultant, go to BBB.org to find trustworthy tax professionals.

• Families First Coronavirus Response Act (FFCRA). FFCRA makes changes to the Family and Medical Leave Act (FMLA) and sick leave for businesses and their employees. Covered employers must provide up to 80 hours of paid leave to all employees unable to work due to personal quarantine or COVID-19 symptoms. Up to 80 hours at two-thirds of the regular pay rate are provided to those unable to work while caring for a relative due to COVID-19. You can visit the Department of Labor’s website to learn more details about FFCRA.

Small businesses are the heart of communities across America. Encouraging those in your life to shop and eat at small businesses is a great way to stimulate local economies, but the CARES Act strives to provide extra protection for business owners and their employees. Visit the Small Business Administration at SBA.gov to learn more about what CARES can do for your business, and go to BBB.org to search for trustworthy small businesses in your area.

Chamber of Commerce COVID-19 Update

Good morning,

As part of our commitment to providing our members with the information necessary to address the COVID-19 crisis, we would like to invite you to listen in to our Chamber Update on the CARES Act. This call will take place on Tuesday, April 7th at 1:00 PM Central.

Our guest speaker for the call is Kris Denzel, Senior Director for Policy with the United States Chamber of Commerce. Kris will be on the call to walk us through provisions in the CARES Act that are designed for our members and explain how to apply.

You can join us by dialing in at: (346) 248-7799 or via Zoom at: https://zoom.us/j/553643721?pwd=dGNSNU5OZmd2SW1HcERiaGNMK094Zz09

Meeting ID: 553 643 721
Password: 019633

US Transportation Infrastructure Maintenance Plan

In response to an invitation from the US Chamber of Commerce for a plan to fund the maintenance of US roads, waterways and airports, I submitted the following plan;

In a free market economy such as the US economy, the fairest and most economically efficient method to fund infrastructure maintenance is a user fee paid by the businesses and individuals who use and benefit directly from the infrastructure facilities.  Those who benefit, should pay.

The US Society of Civil Engineers recently conducted a survey of the “catch up” costs to bring US infrastructure up to good condition.  That survey included roads, bridges, inland navigable waterways and airports.

The fairest and most efficient funding source for roads and bridges is to increase the existing federal vehicle fuel tax.  There are road “wear and tear” factors for each type of vehicle based on vehicle weight.  For example, an 18-wheel semi-truck and trailer factor is 9,000 times that of a car, van or SUV and the factor for a bobtail truck is 3,000 times.  The fuel tax on truck diesel and passenger car gasoline should be prorated based on those factors to ensure that freight trucks and passenger cars pay their fair share based on the “wear and tear” they cause.  Trucking companies will pass the fuel tax through to their customers in their freight rate.  The fuel tax would have the additional benefit of providing economic incentives for more fuel-efficient vehicles.

The fairest and most efficient funding source for navigable inland waterways is either a ton-mile tax or a marine diesel fuel tax on the vessel operators.  The choice between a “ton-mile” tax or a marine diesel tax should be based on which is easier and more efficient to administer.  The inland vessel operators will pass either tax through to their customers in their freight rates.

Both the road fuel tax and inland waterway tax should be dedicated by Congressional statue to infrastructure maintenance only.  Both user taxes should be based on the US Society of Civil Engineer survey cost for “catch up” maintenance to be completed efficiently.  After that period, both taxes should be reduced to a level required for long term maintenance.

The fairest, most economical funding source for airports is a gate tax on the airlines that use the airports.  The airlines will pass the tax through to their customers in ticket prices.

The US Chamber recently proposed that Congress increase the existing 18.4 cents per gallon fuel tax by another 25 cents.  Perhaps, my plan had some influence with the US Chamber.

Ralph Coker

Bio:  Ralph Coker is a retired petroleum Refinery plant manager.  He writes on business, economic, military and political topics

Colleen McIntyre will not seek reelection

District 4 City Councilwoman Colleen McIntyre said Monday she has decided this will be her last term as a Corpus Christi City Council member.

McIntyre has accepted a position as the director of Seashore Middle School and as the superintendent of Seashore Charter Schools on Padre Island.

McIntyre told KRIS 6 News her new position makes it difficult to put in the time and effort to serve on City Council.

She has served for two terms.

“Being with all of the different groups in the community. Being able to help with… whether it’s code enforcement, animal control, zoning cases, all the different things that I’ve dealt with in the areas of the district I’ll miss that a lot,” said McIntyre.

Her term will end in November. via Kristv.com

We want to personally thank Ms. Colleen McIntyre of her dedication to city council over the past 2 terms. We truly have enjoyed her keeping an eye on padre island interests and much of the work she has completed and set into motion during her term. You will be missed, and we are excited for your new position to lead Seashore Middle Academy forward into an even more successful future. Thank you again for your service in our city government, we feel blessed to know you! ~Coastline Properties

Corpus Christi Chambers to Unite

hand-shake

Officials for the Corpus Christi and Hispanic chambers of commerce say their historic merger should wrap up in the next few weeks, and that they are just days from unveiling the new organization’s name.

A transition team consisting of members from each chamber’s board took less than a month to unify the groups and agree on a name for the new chamber.

The team is expected to notify the two boards of its recommendation in coming days. The name will be made public after they’ve voted on it, perhaps as early as the beginning of February, Alan Wilson, chairman of the Corpus Christi chamber, told the Caller-Times on Thursday.

Other details, including memberships and drafting bylaws, are being worked out but appear to be on pace for completion by the end of March, Wilson said.

“Everyone has been on board with making sure this (merger) is something positive for the entire region, for the entire community,” said Rosie Gonzalez Collin, chair of the Hispanic chamber.

Members of the chambers voted overwhelmingly Dec. 29 to unite their organizations. Supporters have said the move was necessary to eliminate overlap in membership and to keep Corpus Christi’s business landscape in line with the region’s energy and job growth.

The two chambers haven’t wasted time preparing for the unification since.

Executive board members of each group have met with Annette Medlin, who recently was named president and CEO of the Corpus Christi chamber. The Hispanic chamber is planning an official welcome ceremony for Medlin during its Feb. 25 “Mi Casa es Su Casa” women’s mixer.

Medlin fills a vacancy left by Foster Edwards, who retired.

Earlier this month, the Hispanic chamber announced Gilda Ramirez would remain its interim president, while taking on a full-time role as its vice president of small business, international outreach and education affairs. Ramirez is expected to work on staff of the new chamber once the transition is finished.

Twitter: @Caller_ChrisRam via Caller Times