BBB Tip: How to avoid purchasing fake tickets to events

November 24, 2024 By

As another Texas summer with record-breaking heat ends and cooler fall temperatures approach, many people will be looking to get out and enjoy themselves at various events across the state. Sports enthusiasts may be planning on watching their favorite team compete this season, while those more interested in music eagerly await to see their favorite artist perform live. With the prices of tickets to major events increasing and the ever-present threat of con artists capitalizing on marketplace trends, BBB recommends consumers exercise caution when searching for and purchasing tickets to their next event.

While most people know to be careful when purchasing tickets off a third-party website or reseller, recent reports to BBB Scam Tracker show a concerning trend of scammers disguising themselves as reputable ticket sellers when interacting with the victim. These schemes often leverage the credibility of companies such as Ticketmaster to convince victims to provide payment for tickets that are either fake, for the wrong event or priced significantly higher than the going rate. Some may also advertise discounted tickets for high-priced seats or sections, which turns out to be false once the tickets are received, or the purchaser arrives at the venue.

In some worst-case scenarios, a consumer who is provided a fake ticket plans an entire weekend around the event, including travel costs and a hotel room, only to be turned away at the entrance. Victims may also find that the credit or debit card used to pay for the tickets has a series of charges they do not recognize, resulting in them having to cancel the card and dispute those transactions with their bank to varying degrees of success.

To help prevent fraudulent sellers from interrupting your event plans, Better Business Bureau provides the following tips:

  • Purchase directly from the venue whenever possible. Many consumers automatically go to a secondary resale market to purchase tickets for an upcoming event before first checking with the venue. Going directly to the venue may not only save money but is also a way to ensure that a purchase is for a valid ticket. Venues also often include what secondary resale organization they are listing their tickets on, giving consumers an additional layer of protection from purchasing fake tickets.
  • Consider your source. There is a significant difference between purchasing a ticket from a professional ticket broker and a ticket scalper. While dealing with the latter may result in obtaining valid tickets, the risk of encountering a scammer is significantly greater. Always exercise caution when purchasing from sources that are not members of the National Association of Ticket Brokers (NATB) or Better Business Bureau.
  • Research the seller/broker. Brokers who are members of NATB offer a 200% purchase guarantee on tickets, protecting consumers that use their services. Visit NATB.org to confirm you are interacting with a NATB-member resale company.
  • Check for website encryption. It is good practice to always check for the lock symbol in the website address, indicating a secured system is enabled on the site. BBB strongly recommends against giving any banking information to websites that are not secured.
  • Know the refund policy. Only purchase tickets from a ticket reseller that clearly details the purchase terms. Avoid sellers who do not disclose where the seats are located or where purchasers can pick up tickets. If the deal seems “too good to be true,” trust your instincts and thoroughly investigate the seller before purchasing tickets.
  • Use protected payment options. Debit or gift cards, mobile banking apps and cash transactions are risky due to difficulties recovering money if the tickets are fake. BBB recommends using credit cards for all online purchases due to the additional protections they offer consumers to obtain a refund.
  • Verify tickets. If you doubt the authenticity of a purchased ticket, present it to the “Will Call” or customer service center of the event venue. They will inform you if it is legitimate or explain how a legitimate ticket for their venue should look.

If you have been a victim of a fake ticket scam, report it to BBB Scam Tracker. Information provided could prevent another person from falling victim.

For more information about ticket scams, visit BBB.org.

 

Filed Under: Better Business Bureau, chamber of commerce, Charities, cybersecurity, hispanic chamber of commerce, home maintenance, Hurricane Aide, North Padre Island Beaches, North Padre Island Marina, Packery Channel, property taxes, Restaurants, Retail Tax, Scam Alert, windstorm insurance

National Domestic Violence Awareness Month

October 6, 2024 By

The month of October is recognized as Domestic Violence Awareness Month. According
to the National Research Center on Domestic Violence, 1 in 4 women and 1 in 9 men are
affected by domestic violence. Unfortunately, this means that this is a common problem for
many people. Additionally, it is estimated that annually 20 million people will be abused by their
partner. Therefore, millions of people are in a constant state of fear for their livelihood. As a
result of the alarmingly high statistics, it is important to be educated about domestic violence and
to be aware of the signs to protect those around you from domestic violence.

Domestic Violence Awareness Month is a critical month for the public and survivors of
domestic violence. The purpose of this month is to raise awareness regarding domestic violence.
The Domestic Violence Awareness Project describes domestic violence as “a pattern of abusive
behaviors–including physical, sexual, and psychological attacks as well as economic
coercion–used by one intimate partner against another (adult or adolescent) to gain, maintain, or
regain power and control in the relationship.” Abusers use a wide variety of methods to scare,
terrorize, humiliate, injure, and in some instances kill their partners. Domestic violence is
incredibly dangerous since this can have lasting emotional, psychological, mental, and physical
effects on those being abused by their partners.

In addition to the horrible effects of domestic violence, anyone can be a victim regardless
of gender, race, or age. Due to this, it is important to know the signs of domestic violence. A few
of the signs that someone is being abused are someone telling their partner they never do

anything right, showing jealousy when their partner spends time with friends rather than with
them, insulting or shaming their partner in front of others, and blaming their partner for their
violent behavior. If you believe someone is being abused, reach out to them and inform them of
their options to get help.

For more information about domestic violence and resources to help those being abused,
please visit the National Coalition Against Domestic Violence’s website https://ncadv.org/.
Along with this, the International Rescue Committee is a great source to learn more about the
signs of domestic abuse https://www.rescue.org. Additionally, you can visit the Domestic
Violence Awareness Project to learn more about the importance of Domestic Violence
Awareness Month https://www.dvawareness.org/about-dv. Also, The National Domestic Hotline
is 1.800.787.3244 and is available 24/7.

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: Charities, Harbor Bridge, Hurricane Aide, Hurricane Relief, property taxes, Retail Tax, Scam Alert, Todd Hunter, windstorm insurance

Blood Cancer Awareness Month

September 15, 2024 By

Each year, September is named as Blood Cancer Awareness Month. This awareness month was initiated
to educate communities and to bring attention to the fight against blood
cancer. According to the Leukemia and Lymphoma Society (LLS), blood cancers are the third
leading cause of cancer death in the U.S. Furthermore, blood cancers are the most common
cancers among children, adolescents, and young adults. For those impacted by blood cancers, as
with many diseases, early detection is often the most important factor in determining treatment
success.

In 2024, it is estimated that 187,740 people would be diagnosed with a blood cancer.
Furthermore, approximately every 3 minutes one person in the U.S. is diagnosed with a blood
cancer. There are many different types of cancers that can affect the bone marrow, the blood
cells, the lymph nodes, and other parts of the lymphatic system, which include leukemia,
lymphoma, myeloma, and myelodysplastic syndromes (MDS). Under these main types of cancer
types there are more specific forms of cancers.

The most common types of blood cancers are leukemia and lymphoma. According to the
American Cancer Society, Leukemia is a cancer of the white blood cells but can start in other
blood cell types. There are several types of leukemia, which are divided based on how fast or
slow they may grow, and where it starts. As for lymphoma, it is a cancer that starts in cells that
are part of the body’s immune system. Due to the different types of leukemia and lymphoma,
there are different treatments for each, which make it important to know which type you may have.

Understanding the importance that early detection is key to treatment success, the Texas
Legislature made improving patient access to treatments a priority. The passage of House Bill
21, in the 85th legislative session, known as the “Right to Try Act”, allowed patients with
terminal illnesses to have increased access to potentially life-saving treatments. In addition to
this bill, the legislature also allocated additional resources towards cancer research and
prevention programs, such as the Cancer Prevention and Research Institute of Texas (CPRIT). In
the 86th legislative session, members passed HB 39, which repealed time limitations on the
award of grants by CPRIT.

To learn more about blood cancer and the significance of this awareness month, please
visit the Leukemia and Lymphoma Society https://www.lls.org/. Additional information about
risk factors and prevention information is also available by visiting the American Cancer Society
https://www.cancer.org/cancer/leukemia.html.

If you would like to review more about the legislature, please visit the Texas Legislature
Online. If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. As always, my offices are available at
any time to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District
Office; 361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted
at todd.hunter@house.state.tx.us or at 512-463-0672.

Filed Under: Better Business Bureau, Breast Cancer, Charities, cybersecurity, Hurricane Aide, Investment Property, Mayor Paulette Guajardo, New Homes Padre Island, property taxes, realtors, Scam Alert, Todd Hunter Tagged With:

BBB Scam Alert

July 1, 2024 By

BBB Scam Alert: Young adults and recent graduates are common targets for employment scams!

The summer season is an exciting time for many young adults as they enter the workforce
following high school or college graduation. Unfortunately, not all job postings found online
are legitimate and many fraudulent employers specifically target young adults with entry-
level professional positions that offer a high salary and flexible working hours.
BBB’s 2023 Scam Tracker Risk Report found employment scams are the second riskiest
consumer scam in the nation with a median loss of $1,995 and a 5% increase in exposure
as compared to the previous year. In Texas, consumers reported more than $750,000 lost
to these scams since 2023. Across all age groups, employment scams tend to impact those
between 18-34 years old the most.

While the majority of reports BBB receives are regarding fraudulent employers promoting
data entry or package reshipment positions, graphic designer, secret shopper, and human
resources offers are also frequently used. All reports include a work-from-home or remote
working capability, often with flexible working hours and an hourly or monthly pay
significantly higher than standard.

Contact is made most often through email from someone claiming to represent a made-up
or impersonated company who came across the recipient’s email through a job board,
LinkedIn, or in response to an application they sent in. Shortly afterward, the conversation
will move to an online messaging system such as Skype or Telegram to arrange and
conduct an interview. The interview is conducted entirely through text and finishes with an
immediate job offer starting the very next day. After accepting the job offer, employment
scams progress down different paths depending on the position and industry.

To help identify fraudulent jobs for the most common types of positions, BBB provides the
following breakdown for two broad categories:
Data Entry, Administrative Assistant, Clerical or Secretarial Positions
Fake checks are a common tactic for these positions in an employment scam. Once an offer
is accepted, the scammer claims that the company will provide them with a check they can
use to set up their home office. The check is either emailed or mailed directly to the
employee’s address, and they follow instructions to deposit it into their account and provide
proof afterward.

Once deposited, the scam may progress down two different paths:
 The representative claims that a mistake on the check resulted in the employee
being overpaid. They often blame this on a logical typing error, such as accidentally
adding an extra zero, so $300 became $3,000. The scammer asks the new employee
to return the extra money immediately through a direct payment method such as
mobile banking app, gift card or wire transfer.
 The representative will direct the employee to a third-party vendor they must use to
purchase their office equipment. The website often appears legitimate, and the
employee can easily find all the required products. When it comes time to pay, the
total cost precisely matches the amount of money provided in the check, and the
employee inputs their banking information to finalize the purchase.
In either case, the victim's bank eventually detects the check as a fake, and the employee
loses the amount of money they returned or used to purchase the office equipment, which

is never received. When they try to contact the representative again, all messages go
unanswered and social media profiles previously used to establish credibility are
deactivated. Additionally, banks often freeze, or in worst cases cancel, the accounts
associated with a fraudulent or counterfeit check deposit as a precautionary measure,
resulting in additional challenges the victim must overcome when recovering.
Package Reshipment, Quality Inspection or Product Distribution Positions
All these positions require from an applicant is a valid home address and their time, making
them very appealing to a wide range of people. They often advertise a base monthly pay
between $2,000 – $4,000, with additional bonuses per package shipped to its next
destination. Most victims who encounter this scam receive and ship packages as they expect
until it comes time for their first paycheck – only they never receive any money. When they
attempt to log in to an employee dashboard, they find their account locked and all their
messages go unanswered.
According to the FBI, reshipping scams can involve con artists who use stolen credit cards to
buy expensive items. Instead of shipping the item directly to their address, they use a “re-
shipper” to send the package overseas. Package reshipment positions may also be handling
stolen goods or laundered money, resulting in victims of this scam unknowingly
participating in illegal activity.

Avoiding Employment Scams
Evaluate work-from-home opportunities. The transition to remote work has created
many opportunities for legitimate and fraudulent businesses. While many work-from-home
job openings are honest, it is essential to critically evaluate the hiring process of any
company offering this type of employment. Be wary of companies that require the applicant
to download a specific mobile app to communicate, conduct the entirety of the interview
through text or chat, or do not provide a physical address for the business.
Verify contact details. BBB recommends verifying that the address provided matches the
business and that the phone number is in service. It is common for scammers to use
addresses for vacant lots or other companies and a phone number that is either fabricated
or not in service. At a minimum, verify that at least two contact methods will get you in
touch with company representatives.

Research the company. Spend time researching a company's reputation and legitimacy
before agreeing to work for them. Check BBB.org to see if they are listed, and search online
for reviews from previous employees or customers. If the offer is coming from a well-known
company, check their official job board to verify the position is listed and use the posted
contact methods to reach out to the hiring team.

Be wary of immediate offers and start dates. Any pressure to sign or onboard
immediately indicates that the company may not be legitimate. Choosing a place to work is
an important decision that most legitimate companies understand requires time to consider.
Be especially wary if the position is offered without an interview or promises a significant
income if the employee pays for coaching, training or certifications. If the hiring team
threatens the job will go to the next candidate unless you make an immediate decision, it
might be best to walk away.
For more information visit BBB.org.

Filed Under: Better Business Bureau, buying a home, chamber of commerce, Charities, Golf Cart Rules, Hurricane Aide, Hurricane Hanna, Mortgages, mustang island, Packery Channel, property taxes, Scam Alert, selling a home, spring cleaning, Water Exchange Bridge, Whitecap Development Project, Whitecap NPI, windstorm insurance

National Post Traumatic Stress Disorder Awareness Month

June 17, 2024 By

Each year, the month of June is designated as National Post-traumatic Stress Disorder
(PTSD) Awareness Month. This awareness month began as a way to educate communities about
PTSD and provide support and resources to those individuals living with this condition. PTSD is
a psychiatric disorder that can occur following the experience or witnessing of a life-threatening
event such as military combat, natural disasters, terrorist incidents, or serious accidents. People
who suffer from PTSD often relive the experience through nightmares and flashbacks, have
difficulty sleeping, and feel detached or estranged. These symptoms can be severe and can last
long enough to significantly impair the person’s daily life. An estimated 6 percent of Americans
will experience PTSD at some point in their lives. According to the U.S. Department of Veteran
Affairs, around 4% of men will develop PTSD while 8% of women will develop PTSD which
means women are twice as likely as men to have PTSD.

It is important to recognize that PTSD can affect people from all walks of life and all age
groups. However, our military personnel are disproportionately affected due to their exposure to
potentially traumatic events during combat. Consequently, the US Veterans Administration (VA)
created the National Center for PTSD to advance the clinical care and social welfare of
America’s Veterans and others who have experienced trauma, or who suffer from PTSD, through
research, education, and training in the science, diagnosis, and treatment of PTSD and stress-related disorders.

For more information on the VA’s PTSD Center, you can visit
https://www.ptsd.va.gov/index.asp.

Another great organization that provides support to our Veterans is the PTSD Foundation
of America. This non-profit organization is dedicated to mentoring combat veterans and their
families with post-traumatic stress. An important resource they provide is Camp Hope: Interim
Housing for Veterans. Camp Hope opened in 2012 and is in Houston, TX. In addition to
temporary housing, Camp Hope offers a 90+ day PTSD recovery program in which residents:
attend group lessons and support sessions with other combat veterans; conduct individual
mentoring sessions with certified combat trauma mentors; participate in off-site small group
interaction activities (fishing, hiking, local activities and events); and get involved with local
churches, businesses and volunteer organizations to assist in their personal healing and educating
the community on the invisible wounds of war. To learn more about this great program, you can
visit https://ptsdusa.org/camp-hope/

It is important to raise awareness for everyone with PTSD to know the treatment options.
We can make a difference in the lives of everyone who has experienced trauma. There is a
Veterans Crisis Line, which can be reached at 1-800-273-8255, then, press 1. For more resources
visit https://www.tvc.texas.gov/mental-health/

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted
at todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: BeachWalk Development, Better Business Bureau, chamber of commerce, Charities, cybersecurity, Investment Property, Scam Alert, Todd Hunter

BBB Tip: Recovering from freezing temperatures while avoiding

February 26, 2024 By

BBB Tip: Recovering from freezing temperatures while avoiding unethical contractors and utility impostors

Over the weekend, plummeting temperatures and wintry weather mixtures have struck
communities across Texas, with many residents experiencing power outages, ruptured water
lines, hail damage, fallen tree limbs, or other issues due to below-freezing temperatures. As
home and business owners begin to thaw out in the coming days, many will discover a
variety of problems resulting from the sudden cold snap. While some homeowners can
easily handle cleanup and repair efforts, others will likely require the help of a professional.
Additionally, other residents may begin to piece together facts and receipts to learn they
interacted with an impersonated utility company that demanded immediate payment or a
fraudulent online seller advertising winter weather and emergency products.

After significant weather events that are likely to result in property damage, Better Business
Bureau typically receives an increase in reports of unethical contractors operating across
affected regions. Commonly referred to as ‘storm chasers,’ many businesses offering
services to residents negatively impacted by severe weather are well-respected and
legitimate. However, among these groups are those who would take advantage of a
homeowner in need rather than provide any meaningful service.

Some common issues reported to BBB in these types of situations include:
 The contractor requires a significant deposit (over 50% of the total estimate) from
the property owner and then continually postpones the start date until
communication stops. Any effort by the homeowner to contact the business is
unsuccessful, and the business’s physical location is either too distant to travel to,
abandoned, a residential home for sale, or a vacant lot.

 The homeowner is approached by a contractor who claims they have excess material
left over from a nearby project, and the business can pass the savings on to the
homeowner if they can start work immediately. Once the contractor begins the
project, the scope of work expands far beyond what was initially estimated, and the
homeowner is held accountable for paying a final bill that is significantly more
expensive than they expected.

 Repairs on systems requiring specialized work (plumbers, electricians, HVAC
technicians, etc.) are done by an unlicensed individual, leaving the homeowner liable
if the contractor did not do the repairs correctly or did not comply with the applicable
housing codes.

Property owners are encouraged to verify that the provided licenses are valid by checking
with the appropriate regulatory agency. In Texas, the Texas Department of Licensing and
Regulation and the Texas Department of Agriculture are two of the most likely agencies that
hold licenses for businesses that property owners may call upon to help recover from
freezing temperatures.

Decreasing temperatures also allow utility scammers to take advantage of people’s fears of
being without heat during the cold weather. Be wary of texts, phone calls or emails from the
utility company that services your area claiming that they will shut your heat off
immediately unless an outstanding bill is paid. According to the Public Utility Commission of
Texas, an electric utility company cannot disconnect a customer anywhere in its service area
on a day when:

The previous day’s highest temperature did not exceed 32 degrees Fahrenheit, and
the temperature is predicted to remain at or below that level for the next 24 hours,
according to the nearest National Weather Service (NWS) reports.

Filed Under: Better Business Bureau, Breast Cancer, Charities, corpus christi jobs, cybersecurity, hispanic chamber of commerce, Hurricane Relief, Investment Property, Scam Alert, spring cleaning, windstorm insurance

National Epilepsy Awareness Month

November 2, 2023 By

The month of November is recognized as National Epilepsy Awareness Month.
According to the Epilepsy Foundation, 1 in 26 people will develop epilepsy in their lifetime. In
addition to this, 3.4 million Americans currently live with epilepsy. This means that epilepsy is
not rare and is actually more common than most people think. Since millions of Americans live
with epilepsy, it is important to understand the disease and how it affects people. National
Epilepsy Month is important because it is a time dedicated to learning about epilepsy and raising
awareness about the disease.

Epilepsy is a neurological condition in the brain that triggers seizures. As stated by the
Epilepsy Foundation, “doctors believe that seizures happen when a brain’s uncontrolled increase
of excess electrical activity obstructs its normal functions.” This means that a seizure causes a
short interruption to messages traveling back and forth within the brain. There are two types of
seizures. The first type of seizures are generalized seizures which affect both sides of the brain.
The other type of seizures are focal seizures which are located in just one area of the brain and
are also called partial seizures. A few symptoms of seizures are: temporary confusion, a staring
spell, stiff muscles, uncontrollable jerking movements of the arms and legs, loss of
consciousness or awareness, psychological symptoms such as fear, and anxiety or deja vu. Once
a person has had two seizures, they are diagnosed with epilepsy.
Epilepsy has no identifiable cause in about half the people with the condition. In the other
half, the condition may be traced to various factors, including: genetic influence, head trauma,

brain abnormalities, infections, prenatal injury, and developmental disorders such as autism.
Even though there is no distinguishable cause of epilepsy, there are a few risk factors for
someone to develop epilepsy. A few of the risk factors are: age, family history, head injuries,
stroke and other vascular diseases, dementia, brain infections, and seizures in childhood.
For more information about epilepsy, please visit the Epilepsy Foundation’s website
https://www.epilepsy.com/make-difference/public-awareness. Along with this, the CDC is a
fantastic resource to learn more about the risk factors and types of seizures associated with
epilepsy https://www.cdc.gov/epilepsy/index.html. Additionally, you can visit John Hopkins
Medicine to learn about the treatment options for epilepsy https://www.hopkinsmedicine.org.
If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: Better Business Bureau, Breast Cancer, chamber of commerce, Charities, Corpus Christ Real Estate Data, corpus christi business, corpus christi city council, cybersecurity, Eagle Ford Shale, home maintenance, Hurricane Relief, Investment Property, North Padre Island, Padre Island Business Association, Park Road 22 Proposed Bridge, property taxes, Retail Tax, Scam Alert, Todd Hunter

BBB Scam Alert: Paypal Impostors Steal Thousands from Texas Residents

October 27, 2023 By

amInnovations in payment processes have introduced a wide range of opportunities for
legitimate businesses to market their products and services to a broad audience. The
convenience and ease of peer-to-peer (P2P) payment applications provide a direct, cost-
effective method to receive funds from customers for businesses of any size. However,
unlike traditional financial institutions such as a bank or credit union, P2P apps do not have
a physical location its users can visit to talk directly with a representative, and the focus on
digital interactions provide an opportunity for scammers to impersonate representatives to
carry out a range of schemes. Recently, reports to BBB Scam Tracker from Texas residents
have brought a new PayPal impostor tactic to light. Using a high-tech approach, some
victims of this scam report losing over $80,000 under the assumption they are disputing an
unauthorized charge.

How the scam works:

Victims receive what appears to be a confirmation email from PayPal for an expensive
product, typically over at least $1,000. The email closely mimics a legitimate PayPal
confirmation, including the design, PayPal logo, order number, and shipping details from a
supposed supplier. In multiple places in the email, bolded or red text emphasizes a call-back
number to dispute the transaction. However, the phone number provided does not connect
the victim with PayPal but with an impostor that begins to guide them through the next
steps.

The impostor directs the victim to download and run a Reason ReFill Sound Bank File (RFL)
to reverse the pending charge. RFL files (e.g. FileName.rfl) are commonly used within the
music industry to compress and transfer samples, songs and patches. However, their use
also extends to storing databases or running virtual prototypes and simulations. The general
public’s unfamiliarity with the RFL file type assists the scammer by requiring the victim to
rely more heavily on their guidance, such as helping the victim to download a program that
can read and open an RFL file as opposed to more widely-used file extensions such as
Microsoft Word (e.g. FileName.docx) or Excel (e.g. FileName.xlsx).

After opening the file, the victim encounters a dashboard that appears to be designed to
handle their reimbursement request. Following the impostor’s directions, they input the total
cost of the transaction included in the invoice and their banking information. Although the
dashboard appears to be legitimate, it is designed not to recognize decimal points and
seems to credit the victim’s account with an excessive amount of money when submitted.
For example, a $1,999.99 pending charge becomes a $199,999.00 account credit. Using
fear or coercion, the scammer directs the victim to make wire transfers (or other
unprotected method) from the credited account to return the ‘excess’ funds. Often, they will
ask for the total payment to be provided through a series of smaller ones or claim they did
not receive a previous transfer. In either case, the victim is out the amount of money they
‘returned’ when the pending credit is detected as fake and removed from their account.
How to avoid

Verify PayPal purchase history and details using the official app or going directly
to the website. Avoid clicking on any links in the email itself that claim to direct you to
PayPal, as they may send you to a lookalike website instead. Be wary of phone numbers in
unsolicited emails, as they may connect you with an impostor.

Research the suppliers’ address. Scammers use well-known sellers in fake invoices and
often fabricate business addresses or use a residential address in their place. A quick
internet search of that address can help determine if it is a physical location associated with
the product supplier. For example, some email screenshots victims provided to BBB showed
an Amazon supplier located at a Farland Avenue address in San Antonio, Texas. A quick
internet search will find no Amazon supplier at the address and, even more telling, no street
in San Antonio named Farland Avenue.

Check the email address the invoice is coming from. Look at the domain and name of
the email address that sent the invoice. Official communications should come from an email
account associated with the business rather than a personal or generic domain. Be wary of
immediately trusting an email that uses an official email address as the Name of the
account, as these can be fake. The full email address is often included in parentheses,
brackets, or delimiters after the name.

Never reimburse excess funds through another payment method. Common in fake
check scams and fraudulent employers, be wary of returning overpaid funds provided via
one payment method through another. Scammers often ask for immediate reimbursement
before your financial institution can verify a pending transaction. As much as possible, avoid
returning excess money through immediate and direct methods such as gift cards, wire
transfers, and unprotected mobile app transactions. Scammers know that these methods
are fast and challenging to reverse.

Double-check the URL and domains. Scammers often switch around domains and
subdomains to impersonate a business. For example, they may change PayPal.com to
info.PayPal.com, Pay.Pal.com, PayPal.Returns.com, or any other variation. Additionally, links
in an email may direct you to a completely different URL than the one highlighted. Use only
known and trusted methods to communicate with businesses, such as their official mobile
app or typing the website's URL directly into your internet browser.
For more information about how to spot and avoid impostors and other scams, visit
BBB.org/AvoidScams.

Filed Under: Better Business Bureau, chamber of commerce, Charities, cybersecurity, property taxes, Retail Tax, Scam Alert

Breast Cancer Awareness 2023

October 3, 2023 By

Each year, the month of October is recognized as Breast Cancer Awareness Month.
Spearheaded by the National Breast Cancer Foundation, this annual initiative serves to raise
awareness about breast cancer and offer support to those impacted by the disease. The National
Cancer Institute estimates that there will be 297,790 new cases of breast cancer in 2023. Breast
cancer is also the second most common cancer in women behind skin cancer. Furthermore, 1 in 8
women will be diagnosed with breast cancer. Given these statistics, I would like to use this
week’s article to share information about breast cancer risks and warning signs as well as the
important role cancer screenings and early detection play in fighting the disease.

Breast cancer occurs when malignant cells grow in the tissue of the breast. These cells
sometimes form into a tumor, which can be felt as a new lump or mass in the breast. While this
new lump, along with other unusual changes, may indicate the presence of cancerous cells,
breast cancer does not always present physical symptoms in the earliest stages of the disease.
According to the American Cancer Society, however, cancer found at an early stage – when it is
small and has not spread – is easier to treat. For this reason, screening exams, such as
mammograms, are key to finding cancers before they start to cause symptoms, known as early
detection.

Breast cancer screenings are recommended for all women beginning after the age of 40.
However, individuals with a higher risk of the disease may need to be screened earlier and more
often. There are several key factors that are used in determining a person’s risk level of
developing breast cancer, such as age, ethnicity, and family history. While some men, especially

those with a genetic history of the disease, have a risk of breast cancer, women represent 99
percent of all breast cancer cases and have a significantly higher risk of breast cancer than men.
In addition to this, the American Cancer Society states lifestyle also plays an important role in
determining a person’s risk level. These factors can include weight, alcohol and tobacco use,
physical activity level and diet.

To learn more about this important awareness month, you can visit the National Breast
Cancer Foundation website here: http://www.nationalbreastcancer.org . More information about
the National Cancer Institute’s research can be found here: https://www.cancer.gov .
Additionally, for information about the different symptoms and risk factors for breast cancer,
please review the American Cancer Society’s guide here: https://www.cancer.org/cancer/breast-
cancer/about/what-is-breast-cancer.html

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: Better Business Bureau, Breast Cancer, home maintenance, Hurricane Relief, Scam Alert, Todd Hunter

Ovarian Cancer Awareness Month

September 4, 2023 By

The month of September is recognized as Ovarian Cancer Awareness Month. According
to the National Ovarian Cancer Coalition, ovarian cancer is rare since only 1.1% of women will
be diagnosed with ovarian cancer. Yet, it is the number one cause of cancer-related death among
women. Additionally, in 2023 it is estimated that 19,710 women will be diagnosed with ovarian
cancer and of those diagnosed 13,270 women will die. Due to the mortality rate, it is important to
know about ovarian cancer so people can be educated about the risk factors along with the signs.
National Ovarian Cancer Awareness Month is important because it is a time dedicated for
women and the public to gain knowledge about ovarian cancer. This is important because an
increase of public knowledge can lead to earlier diagnoses and hopefully lower the death rate.
Therefore, the purpose of this month is to raise awareness surrounding ovarian cancer which is
sometimes referred to as the “silent killer.” This is due to the fact that the symptoms of ovarian
cancer are very similar to other diseases which means women will overlook the signs and they
will not realize they should see a doctor and get tested. As a result of this, the diagnosis for
ovarian cancer is typically confirmed at a later stage. According to the National Ovarian Cancer
Coalition, only 20 percent of ovarian cancer is diagnosed in the early stages.
Since the symptoms of ovarian cancer are similar to other diseases, it is critical to know
what they are in order to get an early diagnosis. A few of the common symptoms for ovarian
cancer are persistent bloating, difficulty eating or feeling full quickly, and pelvic or abdominal
pain. Along with these symptoms, the strongest risk factors include increasing age and family

history. Knowing the signs and risk factors of ovarian cancer is important because an early
diagnosis can be lifesaving.
For more information about ovarian cancer, please visit the National Ovarian Cancer
Coalition’s website. https://ovarian.org/about-ovarian-cancer/what-is-ovarian-cancer/
Along with this, radiologyinfo.org is a wonderful resource to learn more about ovarian
cancer, how to prevent it, and how it is diagnosed. https://www.radiologyinfo.org/en/info/psa_oc
Additionally, you can visit the American Association for Cancer Research to learn about
the risk factors and symptoms of ovarian cancer. https://www.aacr.org/patients-
caregivers/awareness-months/ovarian-cancer-awareness-month/

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: Better Business Bureau, Charities, corpus christi jobs, Corpus Christi Schools, COVID-19 Virus, cybersecurity, Hurricane Aide, Hurricane Relief, North Padre Island, Scam Alert, Todd Hunter, Whitecap NPI

BBB Tip: Maintaining and servicing your HVAC System

August 3, 2023 By

Texas residents are no strangers to triple-digit temperatures during the summer months and
understand the importance of keeping cool during heatwaves. However, when the heat
arrives in force, many residents learn their current air conditioning systems cannot keep up
with demand. When indoor temperatures reach unbearable levels, consumers turn to
reputable HVAC contractors to help service their system or install a new one. Similarly to
hiring any other contractor to work on your home, Better Business Bureau (BBB) reminds
consumers to research a chosen company before providing payment or signing a contract.

Purchasing and installing a new HVAC system

HVAC systems are one of the most significant energy consumers in a typical home, making
it important to ensure they work as efficiently as possible. Although the average HVAC
system should last 10-25 years, many must be replaced sooner if they have been
overworked by insufficient insulation and unsealed air leaks. Like other major household
appliances, the cost of an HVAC system includes three elements – the purchase price, the
cost of repairs and maintenance, and the cost to operate it.

Before purchasing a new unit, conduct an energy audit to help you detect energy waste,
gauge the efficiency of your current system, and determine if conditioned air is moving
correctly. Many utility companies offer free or low-cost energy audits, but you can hire a
specialist to do a more comprehensive audit. Hiring a specialist will most likely cost more
money, but their experience is often invaluable when purchasing new systems.

Take steps to weatherize your home to keep cold air in and hot air out, or vice versa in the
winter. Check the caulking, weather stripping around doors and windows, and wall and
ceiling insulation. Weatherizing your home may be all you need to help your air conditioning
unit maintain a cool temperature indoors and will help reduce energy demands. An
adequately weatherized home may also enable you to install a smaller, less expensive
system to achieve the same results.

Consider energy efficiency from the start of your decision-making process. All air
conditioning units must meet minimum energy efficiency standards set by the Department
of Energy, but many products exceed the standard resulting in less energy used to operate
and run the system. Check if your energy provider offers a cash rebate or tax break for
buying and using energy-efficient products and consider it when comparing the operating
costs of different systems.

After installing your new system, the contractor should provide at least one call-back service
free of charge to check it is operating correctly. Double-check that this service is included in
the written agreement. Many contractors also offer service contracts which often contain a
limited number of service calls per year and emergency repair service. If you decide to
participate in a service contract, be sure that it describes what parts and services are
provided. Compare the service contract with the manufacturer's warranty so you aren't
simply duplicating the coverage you already have.
 
HVAC maintenance and repair tips 

Keeping your system well-maintained will prolong its life and save you money. Spring or
early summer is the best time for servicing cooling systems, while summer or fall are the
ideal times for servicing your furnace. You can also do routine maintenance by replacing
disposable filters or cleaning permanent ones. Before calling an HVAC contractor, check your

system’s model and spend the time to understand the license and insurance requirements
for contractors. Find more information about licensing requirements and verify your
contractor has a valid license, as recognized by the Texas Department of Licensing and
Regulation, by searching the contractor’s name or license number at TDLR.Texas.gov.
Contractors that do not readily provide this information should be treated with caution.

If you need repairs, be sure to get multiple written estimates for the job. BBB recommends
obtaining an estimate from a minimum of three contractors before settling on a final
decision to help understand the standard price for the project and have an informed
discussion with a chosen contractor. Estimates should include a complete description of
additional work required to install or repair a system, including installing ducts, registers,
electric wiring, and any other work needed.

Find a trusted HVAC contractor near you at BBB.org and review more home maintenance
tips at BBB.org/HomeHQ.

Filed Under: Better Business Bureau, buying a home, home maintenance, Hurricane Relief, Investment Property, property taxes, Real Time MLS, rentals, Restaurants, Retail Tax, Scam Alert, Water Exchange Bridge, Whitecap Development Project

BBB Scam Alert: Fake Events & Phony Tickets

July 27, 2023 By

How the scam works

You see a fantastic deal on tickets to a summer festival in your area, usually through a link on social media. The event promises live music, all-you-can-eat meals, craft beer or wine, or other fun activities.

When you click the social media link, it takes you to a professional website with fantastic pictures. You enter your credit card information to buy tickets and think you are all set. But before you buy, do a little research. Whether the event is non-existent, merely disappointing, or you just bought phony tickets, the result is the same: someone pockets your hard-earned money!

BBB Scam Tracker has received numerous reports from people who purchased fake tickets to actual events or events that have yet to materialize.

A customer in Memphis reported buying tickets for $82.50 to a “Bubble Run” in June 2022 that never happened: “Facebook event page advertised the Bubble run as a free event. I purchased 4 ‘entries’ with glasses and tutus and they charged my debit card. They then cancelled the event refuse to respond to emails. They are still advertising on Facebook like the event is happening.”

One consumer who purchased tickets to a fake beer crawl reported: “Reviews across multiple platforms make it clear that these events are at best extremely misleading or at worst canceled. No refunds are given, even when their inconsistent and mostly-unreachable customer service email address responds to confirm a refund will be provided.”

How to spot a fake festival

  • Research before you buy. Search online for the festival’s name and ensure the name advertised matches the website. Scammers often use names that sound similar to those of real festivals.
  • Check for (working) contact information. Be sure the festival website has a real phone number and email address.
  • Watch out for prices that sound too good to be true. There is no way a festival can offer tickets at extremely low prices without losing money. If the prices are much lower than elsewhere, it’s likely a scam.

What can you do?

  • Pay with a credit card. You can dispute the charges if the business doesn’t come through. Be wary of online sellers that don’t accept credit cards.

  • Look for secure sites. The website should begin with HTTPS (the extra “s” is for security) and have a lock symbol on the address bar.
  • Avoid tickets sold on Craigslist, Facebook Marketplace, and other free online listings.  Scammers are skilled at providing realistic tickets and fake receipts. Check out third-party ticket sites at BBB.org before making purchases.

For more information

Read BBB’s tips for buying tickets to an event. For general information on how to avoid scams, visit BBB.org/AvoidScams.

For more advice, read BBB’s tips on online shopping. If you’ve spotted an event scam, report it to BBB ScamTracker. Subscribe to BBB Scam Alerts for weekly updates about new scams.

Filed Under: Better Business Bureau, chamber of commerce, Holiday Parties, Hurricane Relief, New Homes Padre Island, padre island events, Palmilla Beach Resort and Golf Club, Park Road 22 Proposed Bridge, Restaurants, Scam Alert, Whitecap Development Project, Whitecap NPI

2023 Home Improvement Tips

May 25, 2023 By

Create a Budget.  Most home improvement projects end up being over budget by 10%. To avoid costly surprises during the process of improving your home, be sure to reserve 10-15% of your budget to cover unknown expenses.

Get Multiple Estimates.  It’s important to meet with at least three contractors and request detailed estimates in writing from each. Be sure to walk with them through your home to show them the exact project for the most accurate estimate.

Contact References.  One of the most important steps in the home improvement process is contacting a contractor’s references. The best way to avoid disappointing or unfinished work in your home is to contact references and ask if the contractor performed quality work on time and within budget. Did any issues arise, and if so, how were they taken care of?

Check With BBB.  Always search for a contractor or home improvement business at bbb.org to find out important business information, read reviews or complaints, and make sure they’re a legitimate business. Don’t forget to check the licenses and registration status of any contractor you hire to do work in your home.

Review the Contract.  Make sure the contract is written, dated, and signed by both you and the contractor. Be sure the contractor provides the start date and the date of “substantial completion.” The contract must provide a detailed description of the work to be done and materials involved. Laws vary between states so be sure to review what is legally required to be in your contract per your state.

Verify Insurance.  Ask for the contractor’s Workers’ Compensation Insurance Coverage sheet proving the insurance is in place, as well as the coverage page for the Commercial General Liability policy (CGL). Request that the contractor add you as an additional insured on the policy to protect you if a worker injures himself on your property.

Check the Permits.  Always check to make sure the contractor has obtained all building, plumbing and electrical permits required. If a contractor avoids pulling the permits himself, this is a major red flag.

Stay Up-To-Date.  If any changes arise that involve an increase in cost or change in work, ask the contractor for a “change order” to fill out and sign. It should provide the original contract price, a detailed description of the new work, its cost, and the updated total, signed and dated by both parties.

Red Flags

Door-to-Door Contractors.  If a contractor appears on your doorstep and claims they are doing work in your neighborhood or they have “extra materials,” it’s best to decline any offer for work. Reliable businesses will give you time to do your research before committing.

Pulling Permits.  If a contractor asks that you pull the permit for your home improvement project, it may be a red flag that the contractor isn’t properly bonded and insured. Legitimate contractors are responsible for getting all required permits for the job.

Payment Upfront.  If a contractor asks for payment upfront, this is a major red flag. Never pay a contractor in cash, use a credit card or check. A trustworthy contractor should accept a payment plan of one-third upfront, one-third halfway through completion, and one-third when the project has been successfully completed.

Using a Lender.  If a contractor pressures you into using his preferred lender, this is typically a red flag. If you need to take a loan out to pay for the project, research lenders on your own and be sure to review interest fees, terms of agreement, and more.

Inaccessible. If you can’t verify the contractor’s contact information, location, or credentials, this is a major red flag. You should be able to find information online about the contractor, his business, and his contact information.

Article Published via Better Business Bureau 

Filed Under: Better Business Bureau, chamber of commerce, corpus christi business, Local Schools, North Padre Island, Scam Alert, selling a home, windstorm insurance

National Mental Health Awareness Month

May 2, 2023 By

Each year, May is designated as National Mental Health Awareness Month. This
awareness month began to educate communities about mental health conditions and provide
support along with resources to those individuals living with mental illness. Millions across the
country are affected by mental illness each year. According to the Texas Statewide Behavioral
Health Coordinating Council, over 3.3 million adults in Texas are living with a mental illness.
Furthermore, more than half of the adults in Texas who need mental health treatment do not
receive any. Unfortunately, children are affected by mental illness as well. According to the
Texas Health & Human Services Commission, one out of four children will have a mental illness
during childhood. Therefore, breaking down the stigma attached to mental illness through
education and outreach is a key goal of National Mental Health Awareness Month.
According to the National Alliance on Mental Illness (NAMI), a mental illness is a
condition that affects a person’s thinking, feeling, behavior, or mood. Mental health conditions
are far more common and come in many different forms. As a result of this, it is important to
look for common signs of mental illness in adults and adolescents. To learn more about the
Substance Abuse and Mental Health Services Administration (SAMHSA) and find more
information about mental health conditions, please visit SAMHSA. For more resources please
visit the Texas Health and Human Services Commission. For more mental health resources in
Texas, visit Mental Health Texas.

In Texas, the Department of State Health Services (DSHS) contracts with Local Mental
Health Authorities (LMHAs) across the state to provide mental health services to communities.
The Nueces Center for Mental Health and Intellectual Disabilities delivers mental health services
to those who live in Nueces County. You can learn more by visiting https://www.ncmhid.org/.
Additionally, you can visit the Coastal Plains Community Center, which provides mental health
services in Aransas County.
If you have questions regarding any of the information mentioned in this week’s article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted
at todd.hunter@house.state.tx.us or at 512-463-0672.

Filed Under: Barefoot Mardi Gras, BeachWalk Development, Better Business Bureau, chamber of commerce, Charities, corpus christi, Hurricane Aide, Hurricane Relief, Investment Property, North Padre Island Marina, Park Road 22 Proposed Bridge, Scam Alert, spring cleaning, Todd Hunter

Scam Alert: Home title fraud

April 27, 2023 By

Home title fraud happens when someone obtains the title to your property and changes ownership from your information to theirs.  The scary part is, you may not even realize it has happened until it’s too late.

How the Scam Works:

Scammers will choose a house, sometimes a second home, rental or vacant house. They then gather your personal information from the internet or elsewhere, and take over your identity to assume the role of property owner or claim to represent you.  They file the necessary paperwork to transfer ownership of your property to themselves, using forged signatures and fake identification. They then sell the home or borrow against the equity.  You might not even know this has happened until a lender starts to send letters of foreclosure on your home due to failure to make payments.

Protect Yourself Against This Scam:

  • Be careful with your personal information. Treat your personal information like the valuable commodity it is. Make sure you shred any documents that have your bank account information, Social Security/Social Insurance number, or other personal information. Be suspicious of any unsolicited communication asking for personal information.
  • Check your credit reports regularly for unauthorized inquiries and accounts. In the U.S., you have the right to check your credit report with each of the three major credit bureaus once per year at AnnualCreditReport.com. This is the only free crediting reporting service authorized by the Federal Trade Commission. Space these checks out across the year, and you will know fairly quickly if something is wrong. In Canada, the Financial Consumer Agency of Canada provides information on requesting a free credit report.
  • Look for unexplained withdrawals, charges, and accounts. Review your bank account and credit card statements regularly. Look for unfamiliar charges, accounts, or withdrawals. Know when your bills are due; one tip-off for identity theft is when you stop receiving certain bills. This can happen because scammers have changed the address associated with your bank account or credit card. If bills don’t arrive on time, follow up with your creditors. Debt collectors may call you about debts that aren’t yours. You can also set up automatic alerts on your accounts so you are notified every time a transaction is made.
  • Check with your local recorder of deeds. Look for deeds that you or anyone representing you did not prepare or sign, periodically.  Make sure they have the correct mailing address for you.  Some counties provide consumer notification services any time a document is recorded on your property.

If your identity has been stolen:

  • File a complaint with the Federal Trade Commission. The Federal Trade Commission recommends that you create an ID theft report, if your ID is stolen. This report will help you deal with the credit reporting agencies and companies that extended credit to the identity thief using your name. First, report the crime to the FTC and print a copy of the details. Contact FTC at 1-877-ID-THEFT (438-4338) or Identitytheft.gov.
  • File a report with local law enforcement. Keep all records of your case, police reports and supporting documents; these may be needed by credit card companies or banks to prove innocence.
  • File a report with the FBI: Contact the Internet Crime Complaint Center (IC3): ic3.gov.
  • Place a “fraud alert” or “freeze” on your credit reports.Contact the fraud departments of each of the three major credit reporting agencies. Let them know you’ve been a victim of identity theft and ask questions—including what protection is provided and if there are any costs—to determine whether a fraud alert or freeze is best for your situation.
  • Notify all credit grantors and financial institutions.Check the status on existing accounts, as they may have been jeopardized. Find out if there is any unauthorized activity or new accounts have been fraudulently opened in your name. You may be advised to close some or all of your accounts. Create new passwords and change your PINs.

Read more about housing scams in BBB’s Scam Alert on Foreclosure Rescue Scams.

If you encounter a scam, we ask that you report it to our BBB Scam Tracker at BBB.org/scamtracker, and you can learn more about common scams at BBB.org/scamtips.

Sign up for BBB Scam Alerts.

Read more about BBB Accreditation Standards and BBB Standards for Trust.

Better Business Bureau Serving Acadiana contributed to this article.

Filed Under: Better Business Bureau, buying a home, Corpus Christ Real Estate Data, corpus christi jobs, Investment Property, Mortgages, New Homes Padre Island, Scam Alert, spring cleaning, windstorm insurance

April Brings Attention to Autism

April 1, 2023 By

April is National Autism Awareness Month. Awareness months are helpful because they
bring public attention to issues facing many of our friends and families and autism is no
different. According to the Centers for Disease Control and Prevention, the medical term for
Autism is Autism Spectrum Disorder (ASD), which is described as a group of developmental
disabilities which can cause significant social, communication and behavioral challenges.

The National Institute of Mental Health further characterizes ASD as:
 Ongoing social problems that include difficulty communicating and interacting with
others
 Repetitive behaviors as well as limited interests or activities
 Symptoms that typically are recognized during early childhood
 Symptoms that hurt the individual’s ability to function socially, at school or work, or
other areas of life

Further explanation of these characteristics can be found at
https://www.nimh.nih.gov/health/topics/autism-spectrum-disorders-asd/index.shtml
It is important to note that individuals diagnosed with ASD differ in their learning, thinking, and
problem-solving abilities. Autism is known as a “spectrum” disorder because there is wide
variation in the type and severity of symptoms people experience. ASD occurs in all ethnic,
racial, and economic groups. Although ASD can be a lifelong disorder, treatments and services
can improve a person’s symptoms and ability to function.
There is no known single cause for autism spectrum disorder, but it is generally accepted
that it is caused by abnormalities in brain structure or function. Brain scans show differences in
the shape and structure of the brain in children with autism compared to in neurotypical children.

Researchers do not know the exact cause of autism but are investigating a number of
theories, including the links among heredity, genetics, and medical problems.
In many families, there appears to be a pattern of autism or related disabilities, further supporting
the theory that the disorder has a genetic basis. While no one gene has been identified as causing
autism, researchers are searching for irregular segments of genetic code that children with autism
may have inherited. It also appears that some children are born with a susceptibility to autism,
but researchers have not yet identified a single “trigger” that causes autism to develop. However,
ASD can usually be diagnosed by the age of two.

There are a variety of organizations that provide helpful resources and information
regarding ASD. One organization is the Autism Society which was founded in 1965 by Bernard
Rimland, Ph. D, whose own son was diagnosed with ASD. Since its formation the Autism
Society has grown from a handful of parents to having local and state affiliate offices in nearly
all 50 states. These offices are connected through a network that enables the Autism Society to
share resources like referral services and education/awareness programs.

The Autism Society is dedicated to its role of increasing public awareness about ASD,
which includes the day to day challenges faced by individuals, families and professionals
affected by ASD. If you would like to learn more about the Autism Society you can go to
www.autism-society.org. Another organization that serves as a resource for ASD is Autism Now.
You can go to their website at www.autismnow.org to learn more.

If you have questions regarding any of the information mentioned in this week's article,
please do not hesitate to call my Capitol or District Office. Please always feel free to contact my
office if you have any questions or issues regarding a Texas state agency, or if you would like to
contact my office regarding constituent services. As always, my offices are available at any time
to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office,
361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and Nueces County (Part). He can be contacted at
todd.hunter@house.texas.gov or at 512-463-0672

Filed Under: Charities, Hurricane Aide, Hurricane Relief, Packery Channel, Park Road 22 Proposed Bridge, Scam Alert, spring cleaning, Todd Hunter, Water Exchange Bridge

BBB Tip: Top 5 Coastal Bend-area scams of 2022

March 12, 2023 By

In 2022, Coastal Bend-area consumers and businesses reported multiple scams to BBB,
totaling $30,000 lost for the year. Across Texas, BBB received an average of 250 scam
reports per month totaling $1.9 million lost for the year. While the tactics of scammers
often shift to take advantage of marketplace trends, online shopping, employment and
phishing scams are the most common types of scams reported to BBB from Texas residents,
accounting for 49% of all scams submitted to the organization for the year.

To help Coastal Bend-area residents avoid scams in 2023, BBB analyzed scam reports
submitted by consumers with local zip codes to determine the top five prevailing scams in
2022 and provides a few tips on how to avoid them moving into the new year
Online Purchase
Share of reports: 22%
Amount lost: $9,795

Online purchase scams in Coastal Bend vary across a wide range of products, with some
consumers losing over $1,000 on a single interaction. Online pet scams are particularly
impactful in the area, with residents encountering fraudulent sellers when attempting to
purchase Dachshunds, Corgis and Goldendoodles. In most cases, buyers are directed to
send payment through an online payment system such as Zelle or PayPal. Other items
residents attempted to purchase include ammunition, clothes and automotive parts.

To avoid online purchase scams, BBB recommends:
 Avoid too-good-to-be-true deals.
 Use credit cards for online transactions.
 Look up reviews on other websites.
 Check and verify there are multiple methods of contact such as a working telephone
number and a real physical address.
Employment
Share of reports: 12%
Amount lost: $4,950

Employment scams often impersonate well-known and reputable businesses when
contacting their victims. While these scams do not often result in a loss of money, the
sensitive information provided to a potential employer places the applicant at an increased
risk of experiencing identity theft. Scammers often entice applicants for the position by
offering high wages, flexible hours and remote working opportunities. They often claim they
will pay for the applicant to purchase materials to set up their home office or other work-
related expenses. In the Coastal Bend area, most reports revolve around car wrap, package
reshipment or clerical and data entry positions.

To avoid employment scams, BBB recommends:
 Beware of unsolicited or immediate job offers and rushed interview processes.
 Insist on communicating with the hiring manager outside of email or text.
 Verify the position is open by checking the official job board for the company.
 Do not deposit suspicious or overpaid checks, and do not send money back due to
overpayment through gift cards, a wire transfer or other nontraditional methods.
Sweepstakes/Prize/Lottery
Share of reports: 6%
Amount lost: $106

Recently, reports of sweepstakes, prize and lottery scams revolve around supposed winners
of the Texas, national or other state’s lottery offering some of their winnings to strangers
using ‘pay-it-forward’ messaging. To claim the winnings, the recipient is directed to a
website where they input personal information so a check can be mailed to them. Other
versions of this scam reported in the Coastal Bend area include free products, such as
construction equipment or other gifts, in exchange for taking a survey, as well as free travel
packages. Victims who provide money do so under the impression they are paying for taxes,
processing or other fees – something a legitimate sweepstakes company does not require.

To avoid sweepstakes, prize or lottery scams, BBB recommends:
 Do not provide any payment for a supposedly ‘free’ gift.
 Be especially wary of any emails from a lottery winner who is dividing their winnings
across multiple people.
 It is uncommon to be selected as the winner of a sweepstakes that you did not
enter. Verify how you were entered into the drawing and how they obtained your
contact information.
 It is unlikely to be awarded a high-end or expensive item for taking a single survey.
Trust your instincts and avoid too-good-to-be-true offers.
Counterfeit Product
Share of reports: 4%
Amount lost: $227

Fraudulent and unethical businesses often capitalize on the popularity of name-brand items
by offering products similar in appearance or name. When the item is received, the buyer is
often left with an item that is of significantly less quality than expected and may not even
appear the same as what was pictured in the advertisement. Some of the most
counterfeited brands include Nike, Beats, LEGO, NFL and Tiffany jewelry. One Coastal Bend
resident reported receiving an obvious counterfeit item when attempting to purchase
Seresto flea and tick collars online.

To avoid counterfeit products, BBB recommends:
 Be cautious of name-brand products advertised at a fraction of their typical price at
an authorized retailer.
 Pay close attention to the name of the product. For example, Beats by Dr. Dre is not
the same as Beats by Dre.
 Beware of look-alike websites and double-check the URL domain and subdomain are
accurate. Scammers often switch these to confuse buyers.
 Read product reviews and research the business on multiple sources. Keep in mind
that product testimonials on a business’s website can be fabricated.
Phishing
Share of reports: 4%
Amount lost: $600

Phishing scams are one of the oldest and most adaptable strategies used to obtain sensitive
information from businesses and consumers. Often, these manifest as emails or texts from
someone claiming to represent the fraud prevention department for a well-known company
such as Amazon, Netflix or your local bank or utility company. They will often direct you to a
link or website to verify your account details, but in reality, that information is being
collected for their own purposes. Phishing scams continue to become more sophisticated
and often include look-alike websites that makes detecting them even more challenging. In
the Coastal Bend area, the most common businesses used in a phishing scam include USPS
and local banks.

To avoid phishing scams, BBB recommends:
 Avoid clicking on any links provided in email and text.
 Verify account security by going directly to the official website or using an official
app.
 Understand company or agency policies regarding what personal information they
will ask for over email or phone.
 Remain calm when contacted about a potential account compromise and be wary of
claims threatening immediate arrest, additional fines or impacts on your credit.
If you have been a victim of a scam, report it to BBB.org/ScamTracker. Information
provided may prevent another person

Filed Under: Better Business Bureau, chamber of commerce, cybersecurity, New Homes Padre Island, property taxes, Scam Alert, spring cleaning

BBB Tip: Buying a car online

January 6, 2023 By

The ability to purchase goods and services online has permanently changed how countless industries conduct business.
The days of high-pressure sales tactics and price haggling are
largely in the past, as online marketplaces allow buyers to comparatively shop for the best
deal on the product they want across hundreds or thousands of sellers. Particularly when
purchasing expensive items, such as automobiles, online marketplaces allow buyers to
carefully evaluate advertised prices and compare them to other dealers.
However, interacting with an online marketplace does come with inherent risks, especially
when dealing with a private seller. BBB Scam Tracker receives multiple reports of
misrepresentative or fraudulent car purchasing scams every year, with often disastrous
results for the victim.

Fort Worth: Earlier in 2022, one Arlington-area resident reported encountering an online
seller who claimed to be deployed overseas and was selling their vehicle for $10,000. The
seller stated the vehicle would be shipped through a shipping company that did not exist,
and the address they provided was for a completely different company. When checking the
website of the shipping company, it claimed the business has been in operation since 1997,
but the website was registered in 2021 to a different company. With this information, the
buyer walked away from the transaction and reported their experience to Better Business
Bureau.

Austin/Waco/Bryan: In October, one active-duty military member stationed at Fort Hood
reported encountering an online seller who claimed their husband had passed away and was
selling his truck for $24,500. All transactions for the purchase would go through a provided
shipping company. The first red flags began to appear when the company would not provide
any requested information such as VIN numbers, accident report, owner history and would
only communicate via email and wire transfers. Suspicions raised, the buyer stated they,
“called the office number attached to the building’s location to find out they have no clue
who the company is and appreciate the information about a false company using their
location.”

Permian Basin: In October, one active-duty military member stationed at a Texas base
reported encountering an online seller who claimed their husband had passed away and was
selling his truck for $24,500. All transactions for the purchase would go through a provided
shipping company. The first red flags began to appear when the company would not provide
any requested information such as VIN numbers, accident report, owner history and would
only communicate via email and wire transfers. Suspicions raised, the buyer stated they,
“called the office number attached to the building’s location to find out they have no clue
who the company is and appreciate the information about a false company using their
location.”

San Antonio/Corpus Christi: In June, one South Texas resident found an online seller
advertising a 4X4 Jeep for $1,200 which claimed the vehicle was in McAllen, Texas. When
the buyer said they would travel to pick up the Jeep and pay the money, the seller suddenly
changed the story and said it was in Missouri. To purchase, the buyer was directed to
deposit the money in an unfamiliar account and the seller stated the vehicle had previously
been owned by a family member that had sadly passed away. Unfortunately, emotional
appeals like this are an all-too-common tactic of scammers.

If you are considering buying a car online, BBB recommends the following tips to
help you avoid getting scammed and get the best deal possible:
Set a budget. Before you set out to find the perfect car, it is important to establish a
budget. You will also want to factor in monthly expenses that come with owning a vehicle,
including insurance payments, fuel, parking, and routine maintenance and repairs. A clearly
defined budget will make choosing a vehicle, negotiating with a dealer, and getting a loan
much easier.

Do thorough research. Once you have narrowed your search, compare models you are
interested in keeping a close eye on safety ratings, owner reviews, and warranties. Visit
manufacturer websites to see detailed images of each car and research MPG statistics,
interior options, cargo space, towing capacity, and more. The additional time you spend on
these initial steps, the more comfortable you will feel when making a purchase.
Shop for a deal. These may include cash-back deals, rebates, low-interest financing
options, or incentives for recent graduates, military veterans, Uber and Lyft drivers, or first
responders. In addition, many dealers are willing to make price cuts on previous year
models or any model that did not sell as well as expected. Purchasing one of these surplus
vehicles can mean extra incentives from the dealer.

Speak with internet sales managers. When you find a car you are interested in, it is
time to get in touch with an internet sales manager. During your initial conversations, focus
on what car you want, whether they have it in stock or can get it, and how much they will
sell it for. If you are considering purchasing a certified pre-owned vehicle, now is the time to
ask for a copy of the vehicle history report.

Test drive the vehicle. You should always take a test drive before you sign the final
paperwork. There is no substitute for seeing a car in person, looking under the hood, sitting
in the driver’s seat, and making sure the engine runs smoothly. To do so, you may need to
travel to the dealer’s place of business. Alternatively, some dealers offer the ability to test
drive upon delivery, and if anything isn’t as expected, you may cancel the sale.
Complete the sale at the dealer or upon delivery.  It is still usually necessary to sign
the final paperwork in person. If you would rather avoid visiting the dealership, ask about
delivery. Some dealers will drop off the car at your home or place of business and allow you
to sign upon delivery.

Avoid online car sales scams
There are plenty of pros to buying a car online, but caution is needed as well. Anytime you
shop online, and especially when making an expensive purchase like a car, you should keep
the following tips in mind:

 Watch out for too good to be true deals. They are most likely a scam. Scammers
often steal consumers’ personal information and money by offering them high-value
goods at highly discounted prices.
 Never wire funds or complete bank-to-bank transactions. Scammers love this
kind of transaction because there is no way to get your money back once completed.
Instead, make legitimate purchases by check or credit card.
 Contact the seller by phone. At some point during your negotiations, speak with
the sales manager on the phone. If they are unusually vague about specific details of
the sale or cannot confirm their location or the vehicle location, it’s most likely a
scam.
 See the car first. Never buy a car without making an in-person inspection and
taking a test drive first.
 Don’t give in to pressure. Scammers often try to pressure you to give up your
personal information or make a down payment before you have time to think about
the purchase. Take your time and consider a deal over before agreeing to anything.
 Don’t trust a seller or buyer who says that eBay, PayPal, Craigslist, or
another online marketplace guarantee the transaction. These sites explicitly
explain they cannot guarantee that people using their services are legitimate.

To learn more, see the BBB tips on buying a new car and buying a used car. You can also
lookup car dealerships at BBB.org to check their business rating and read customer reviews.
Find new car dealers near you and used car dealers near you.

Filed Under: Better Business Bureau, chamber of commerce, Charities, cybersecurity, Holiday Parties, Hurricane Aide, Padre Island Business Association, Scam Alert, spring break

National Diabetes Awareness Month

November 4, 2022 By

Every year the month of November is recognized as Diabetes Awareness Month. The purpose of this month is to raise awareness regarding the disease since millions of Americans live with diabetes. According to the American Diabetes Association, 37.3 million Americans have diabetes. Additionally, 96 million people are categorized as pre-diabetic which is a condition where glucose levels are higher than normal but not yet high enough to be considered diabetes. This is an important month to learn about diabetes due to the high number of Americans diagnosed with diabetes.

The objective of Diabetes Awareness Month is to increase public knowledge of diabetes. There are two types of diabetes. The first is Type 1 which accounts for 5-10% of all diabetes and is typically diagnosed in children and young adults. Type 1 diabetes occurs when the body does not produce insulin. The exact cause of Type 1 diabetes is unknown, but it is generally thought to be caused by a combination of genetics and an immune system disorder that affects insulin-producing cells in the pancreas. Individuals with Type 1 diabetes are generally required to monitor their blood sugar levels closely and take insulin daily to survive. The other form of diabetes is Type 2 diabetes which is the most common form of diabetes. Type 2 diabetes develops over time and occurs when the body becomes insulin resistant, meaning it is unable to process insulin properly.

Currently, there is no cure for diabetes. However, Type 2 diabetes can be manageable and, in some instances, preventable. According to the American Diabetes Association, Type 2 diabetes can be managed by taking prescription medicines, following a healthy eating plan, reducing tobacco use, and exercising to ensure blood sugar levels are kept within a healthy range. Similarly, those who are pre-diabetic or who are at a high risk of developing Type 2 diabetes can delay or even prevent the onset of the disease by making changes towards living a healthier lifestyle.

For more information about diabetes, please visit the American Diabetes Association www.diabetes.org.

Additionally, you visit the Texas Department of State Health Services to learn more about treatments for diabetes https://www.dshs.texas.gov/txdiabetes/.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office. Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County. He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672.

Filed Under: BeachWalk Development, Better Business Bureau, chamber of commerce, Charities, realtors, Scam Alert, spring cleaning, Todd Hunter, windstorm insurance

BBB Tip: Donating wisely during Breast Cancer Awareness Month

October 24, 2022 By

Every October, countries worldwide observe Breast Cancer Awareness Month, focused on
increasing support and awareness of the most common cancer affecting women worldwide.
According to the Centers for Disease Control (CDC), breast cancer is the most common
cancer affecting women in the United States. In Texas, more than 19,000 new breast cancer
cases were diagnosed in 2019.

While medical advancements have continued to increase the survivability of those suffering
from breast cancer in high-income countries to a five-year survival rate of 90%, inequalities
in early detection, access and quality of care have resulted in a 66% survival rate in India
and a 40% rate in South Africa, according to the World Health Organization. Much work
remains to advance research efforts to find a cure and increase survivability worldwide, and
Breast Cancer Awareness Month is a great time to raise funds for the cause.

There are countless ways to contribute, and consumers help raise millions of dollars each
year, often by purchasing “pink ribbon” items. Many donors also contribute directly to a
charity focused on breast cancer. However, just because a charity is advertising that
proceeds benefit breast cancer research or awareness does not automatically mean you are
donating wisely. When deciding which charity to donate to, be sure to ask critical questions
such as:

 How much money goes to breast cancer programs and services?
 What breast cancer programs or services are supported by the organization?
 Is the money being used for breast cancer awareness, treatment or research?

If awareness, what are the efforts made to raise awareness, and to what effect? If
research, what aspects of breast cancer are being researched, and how are the
findings contributing to ending breast cancer? What is the charity doing to assist the
medical professionals treating those who have breast cancer?
BBB recommends exercising caution when choosing a charity to support and offers the
following tips from BBB’s Wise Giving Alliance:

Shop smart. Some companies donate a portion of the sale of specific items designated with
pink ribbons or packaging. When shopping for “pink ribbon” items, see if the promotion is
transparent about which charity it will benefit and how much of the purchase will be
donated. Watch out for vague claims of proceeds benefiting unspecified charities.

Check the charity. Charities accredited with BBB Wise Giving Alliance meet the 20 BBB
Charity Standards. If you are considering donating to a charity that is unfamiliar to you, go
to Give.org to view its charity report or find trustworthy organizations. When researching a
charity, pay close attention to its name, as some questionable charities may use names
similar to those of established organizations.

Participate carefully. Some charities host fundraising events in addition to marketing
promotions. If this interests you, gather all the important information before signing up. Is
there a participation fee or are you required to sign up a minimum number of sponsors? Is
the event being hosted in person or virtual? Always research the charity or group organizing
the event before you register.

Take action. If your preferred charity is not holding any events or promotions during
Breast Cancer Awareness Month, contact them directly to see how you can volunteer or
donate on your own time. Every type of contribution helps!
To view charity reports and find more wise giving tips, visit Give.org.

Filed Under: Better Business Bureau, Charities, COVID-19 Virus, cybersecurity, property taxes, Scam Alert, windstorm insurance

September 2022 -Suicide Prevention Month

September 8, 2022 By

September is recognized as Suicide Prevention Month. According to the National Alliance on Mental Illness, suicide is the second leading cause of death among people between the ages 10-34. In addition to this, suicide is the 12th leading cause of death in the United States. Along with this, the National Alliance on Mental Illness reports that 46 percent of all people who lose their lives through suicide had been diagnosed with a mental illness. The purpose of Suicide Prevention Month is to promote suicide prevention awareness and to spread knowledge about resources available for those who struggle with mental illness. Suicide Prevention Month is important because this month is dedicated for people to come together and discuss suicide which can be a difficult topic to speak about.

Although historically there has been a stigma surrounding the topic of suicide, it is important for people to discuss. Taking part in open conversations about suicide lessens the stigma around suicide which leads to people who are struggling to reach out and ask for help. According to Suicide Prevention Lifeline, people who are experiencing suicidal thoughts feel relief when people ask them about their mental health. Furthermore, discussing mental health can reduce suicidal thoughts.

According to the National Alliance on Mental Illness, suicide rates have increased 35 percent since 1999. Due to increasing suicide rates, it is important to be aware of the signs of struggling mental health since suicide is preventable. Some of the warning signs for suicide include new behaviors such as increased use of drugs or alcohol, extreme mood swings, talking about being a burden to others, and withdrawing or isolating themselves. While these signs cannot predict whether a person will attempt suicide, knowing the signs and reaching out to a person who is struggling can make a positive impact in their life.

For more information about Suicide Prevention Month, please visit Suicide Prevention Resource Center. https://www.sprc.org/

Along with this, Suicide Prevention Lifeline is a wonderful resource to learn more about suicide, the warning signs, and risk factors. https://suicidepreventionlifeline.org/

Additionally, you can visit the National Alliance on Mental Illness to learn more about mental illness and suicide. https://www.nami.org/get-involved/awareness-events/suicide-prevention-awareness-month.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office.  Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

Rep. Hunter represents Aransas County and part of Nueces County.  He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672. 

Filed Under: cybersecurity, property taxes, Retail Tax, Scam Alert, spring cleaning, Todd Hunter, windstorm insurance

The Month Of June Is Alzheimer’s And Brain Awareness Month

June 8, 2022 By

This year, the month of June has been designated as Alzheimer’s & Brain Awareness Month. When people think of being healthy, generally we think of our external physical health. However, officials with the Alzheimer’s Association want to remind everyone that mental health is just as important. Alzheimer’s & Brain Awareness Month began as a way to bring attention to different brain diseases, educate communities about their effects, and provide support to those individuals and families struggling with this condition.

Brain disorders come in several forms. Dementia is the general term used to describe a decline in mental ability that is severe enough to interfere with daily life. Alzheimer’s is the most common type of dementia as it accounts for 60 to 80 percent of dementia cases and is the 6th leading cause of death in the United States.

The most common early symptom of Alzheimer’s is difficulty remembering newly learned information. This is because Alzheimer’s changes typically begin in the part of the brain that affects learning. As Alzheimer’s advances through the brain, it leads to increasingly severe symptoms, including disorientation, mood and behavior changes; deepening confusion about events, time and place; unfounded suspicions about family, friends and professional caregivers; and difficulty speaking, swallowing and walking. Just like the rest of our bodies, our brains change as we age. Most of us eventually notice some slowed thinking and occasional problems with remembering things. However, serious memory loss, confusion, and other major changes in the way our minds work may be a sign that brain cells are failing.

People with memory loss or other possible signs of Alzheimer’s may find it hard to recognize they have a problem. Signs of dementia may be more obvious to family members or friends. If you have noticed these symptoms with your loved ones, help is available. The Alzheimer’s Association is a great source of information and has many tools to help. You can visit their website here: https://www.alz.org/ They also have a 24-hour helpline that can be used to access reliable information and support. Their phone number is: 1-800-272-3900.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office. Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns, or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

   – State Representative Todd Hunter, District 3

Rep. Hunter represents Aransas County and Nueces (Part) County. He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672.

 

Filed Under: Better Business Bureau, chamber of commerce, Charities, hispanic chamber of commerce, Hurricane Relief, Scam Alert, spring cleaning, Todd Hunter, Water Exchange Bridge, windstorm insurance

BBB Tip: Support local businesses this National Small Business Week

April 26, 2022 By

For over 50 years, the U.S. Small Business Administration (SBA) has organized and hosted National Small Business Week (NSBW) during the first week of May. NSBW recognizes and emphasizes the importance of small businesses in the United States and their contributions to its economic well-being, with 33.2 million small businesses employing 61.2 million U.S. employees in 2021.

“Small businesses make up 99.8% of Texas businesses and employ 45% of the Texas workforce,” said Heather Massey, vice president of communications for BBB serving the Heart of Texas. “They are a key component in the strength of the Texas economy, and the pandemic continues to take a heavy toll on their operations.”

Unfortunately, small business owners often must overcome multiple challenges for continued success and longevity. According to the Bureau of Labor Statistics’ Business Employment Dynamics, the survival rate of small businesses fluctuates significantly in the first 10 years of operation.

  • Approximately 82% of small businesses survive their first year in business.
  • Approximately 55% of small businesses survive their fifth year in business.
  • Approximately 35% of small businesses survive their 10th year in business.

To ensure entrepreneurs have every opportunity to succeed in their business venture, the SBA and BBB offer free webinars, training events and conferences during NSBW and throughout the year. Current and future business owners can attend these events by registering at SBA.gov/NSBW and BBB.org. The theme for NSBW 2022 is Building a Better America Through Entrepreneurship, with SBA’s four-day virtual summit beginning on May 2. BBB is hosting various educational events in communities across Texas, including Victoria, Corpus Christi, Laredo, Boerne and Kingsville. The nonprofit organization is also partnering with the Ingleside Chamber of Commerce to host Small Business Appreciation Day, celebrating the achievements of small business owners and their role in local communities.

“BBB encourages consumers to shop locally during National Small Business Week to show support for their local business community,” said Massey.

This NSBW, show appreciation for the small businesses in your community by following these recommendations from your Better Business Bureau:

  • Shop local. Before buying an item from a major corporation, search your community to determine if a local retailer offers the same thing. Instead of purchasing the newest best-selling book or home gadget from a mass retailer or online, support your local community and meet the small business entrepreneurs in your area. Most companies have an option to order online and pick up at the store for even more convenience when shopping local.
  • Go to the source. While there will always be times when delivery is the best option, consumers should try to go directly to the source of purchase. Third-party delivery services charge restaurants fees to use their services, taking away from the profit margins of small businesses. Small businesses listing their products on “digital shops,” such as Amazon or eBay, may also have a percentage of the sale diverted to the hosting website. By going directly to the source of these products, consumers can support small businesses by removing the middleman.
  • Be social. Support small businesses in your community by “liking” them on social media, writing positive reviews, posting positive photos and tagging the company in your posts. Promoting these businesses through social channels has the same effect as “word-of-mouth” recommendations, enhancing their digital presence.
  • Participate in community events. Farmers’ markets, networking events, community celebrations and national holiday celebrations are fantastic avenues to support locally-owned small businesses, meet your community and learn what local businesses offer. It is also where ideas, opportunities, and knowledge can be shared, strengthening your small business community.
  • Offer assistance. Be generous and forthcoming with any help you can provide to a small business. If you have technical or skilled expertise, such as an electrician or a lawyer, consider offering your services to small businesses in your community at a discounted rate while they recoup from the disruption caused by the pandemic. If you see an area where a small business is struggling that you are knowledgeable of, offer recommendations and build mutually beneficial relationships.

Better Business Bureau hosts a resource center specifically tailored to the needs of small businesses across North America. Consumers can access these resources for free at BBB.org/SmallBusiness.

 

 

Filed Under: Better Business Bureau, chamber of commerce, Charities, cybersecurity, home maintenance, property taxes, Scam Alert, spring break

BBB Business: Cybersecurity Tips

March 17, 2022 By

BBB Business Tip: The top 5 cybersecurity practices every small business needs to do now

Cybercrime is a big problem for small businesses, and it’s only getting worse. According to McAfee Enterprise and FireEye’s latest report, Cybercrime in a Pandemic World: The Impact of COVID-19, 81% of global organizations have experienced increased cyber threats since the onset of the pandemic, and in 2020, the cost of cybercrimes reached approximately $4.2 billion, with small businesses being a popular target.

Another study revealed that 88% of small business owners felt their businesses was vulnerable to a cyberattack, stating they didn’t believe they had enough resources to protect themselves adequately.

The good news? You can take measures to protect your small business, and you should do so promptly.

Cybersecurity threats are on the rise

According to recent research from Accenture, companies experienced an average of 270 cyberattacks in 2021, a 31% increase from 2020. Of these 270 attacks, which included unauthorized access of data, applications, services, networks, or devices, 29 were successful, compared to an average of 22 successful attacks in 2020.

These numbers reflect the broader trend of an increasingly unsafe world. As technology advances and becomes more interconnected, cyberattacks are becoming more difficult to defend against, resulting in more and more small businesses becoming the victims of cybercrime.

Some of the trending cybersecurity concerns that experts say to be aware of in 2022 include:

  • Ransomware
  • Security holes in cloud-based systems, like email and online platforms
  • Advanced Persistent Threats (APT)
  • High-profile IoT (internet of things) hacks
  • Increased attacks on work-from-home computers/networks due to unpatched systems and architecture weaknesses
  • Social-engineering scams
  • Increased attacks on organizations’ supply chains

The only way to protect your small business from cybercrime is to take preventative action. Cybersecurity is no longer an option – it’s a necessity. It’s time to gather your team and develop a comprehensive cybersecurity strategy for your small business.

Five cybersecurity practices every small business needs to follow 

Cyberattacks are a constant threat to businesses of all sizes. Small businesses are particularly susceptible to data breaches and cyberattacks because they are not always equipped with the proper tools and resources to combat these threats. However, there are still some valuable steps you can take to protect your business. Here are five cybersecurity practices every small business should implement right away:

Train all employees in cybersecurity best practices

One of the most critical security measures for small businesses is training all employees on the best cybersecurity practices. This ensures that your employees understand the risks associated with accessing company data and systems, and it provides them with the knowledge and tools necessary to protect themselves from cybercrime.

To effectively educate your employees, provide them with clear cybersecurity policies that outline the risks, the defenses in place and the steps they can take to protect themselves. You can also offer formal cybersecurity training programs to ensure they are up to date on the latest threats and solutions.

Implement role-based access control (RBAC)

One of the most effective ways to protect your data and systems from cyberattacks is implementing role-based access control (RBAC). RBAC allows you to assign specific permissions to different employees based on their role in the company, controlling who has access to what data.

For instance, you can grant certain employees access to the company’s email system, and grant others access to the company’s digital sales platform. This ensures that employees only have access to the systems and data required to do their job.

This also prevents employees from accessing sensitive data that they don’t need, which reduces their risk of becoming a victim of data theft.

Initiate automated remote backup and data recovery

Protecting data is one of the most crucial cybersecurity practices for small businesses. One of the best ways to protect your data from cyberattacks is by initiating automated remote backup and data recovery, which allows you to store an extra copy of your data offsite in a secure location.

An automated remote backup and data recovery solution not only safeguards your data from cyberattacks, but it also provides you with the ability to restore your data in the event of a data breach.

Multi-factor authentication (MFA)

MFA requires users to provide additional information to prove their identity when accessing company data and systems beyond just their username and password. This additional information may include a code texted to your mobile device, a thumbprint, etc.

MFA makes it significantly more difficult for cybercriminals to access your data and systems, providing an added layer of security if a cybercriminal circumvents your password. While MFA used to stop at two-factor authentication, it now typically involves several steps to ensure the person trying to gain access is who they claim to be.

Secure your Wi-Fi networks

Finally, one of the most crucial cybersecurity practices for small businesses is properly securing your Wi-Fi networks to ensure your employees are connecting to a safe network when they access the internet through your business.

You can secure your Wi-Fi networks by using a VPN to encrypt internet traffic that passes through, using a firewall to block cybercriminals and using a host intrusion prevention system (HIPS) to detect and block cyberattacks.

For more tips on how to maximize small business cybersecurity, visit BBB.org/Cybersecurity.

Filed Under: Better Business Bureau, chamber of commerce, COVID-19 Virus, cybersecurity, property taxes, Real Time MLS, Retail Tax, Scam Alert

Top workplace trends for 2022

February 25, 2022 By

BBB Business Tip: 

Small business owners understand better than anyone the impact that COVID-19 has had on the daily workplace. In an instant, millions of jobs went remote in 2020, and remote working continued to be the norm in 2021. When offices and businesses began to reopen, the Great Resignation of 2021 occurred. Many employees chose to remain at home or move to new cities, leaving business owners to fill in the gaps as best as possible.

So, what will 2022 bring to the workplace? Here are some of the trends that are expected to define the daily workplace in the coming year and beyond.

Hybrid or remote work

Even though many Americans have been vaccinated against COVID-19, many businesses continue with a remote or hybrid approach to work whenever possible. According to WeWork, approximately four out of five C-suite executives approve of employees splitting time between the office and remote work, and for a good reason. Location-agnostic work has allowed employees greater freedom and control when balancing multiple responsibilities. Remote work means saving money on overhead costs for business owners, from office space to coffee supplies.

With the stress of the pandemic and a high rate of burnout wearing on the workforce, some companies may let their employees continue to log in from home in 2022. Others may experiment with a hybrid framework that brings workers into the office a couple of days a week.

Focus on centralized communication

Work teams are now distributed across different time zones and continents, making centralized communication essential. With instant messaging, email and other forms of communication popping up all day, some workers may be experiencing communication overload. Focusing on centralized communication can cut through the noise and increase productivity.

A survey by ReportLinker shows that workers feel pressured to respond to instant messaging, which disrupts their workflow. When instant messaging became the primary way to communicate at work, this pressure became even more apparent. Centralized communication through email or more sophisticated software and video tools can resolve this conflict.

According to a recent McKinsey report, connected employees experience a 20-25% increase in productivity, which is done through the implementation of social tools that enhance communication and collaboration.

Prioritizing workplace wellbeing

It’s hard to define workplace wellbeing when many employees work remotely. Now, the kitchen table often doubles as an office place. Sitting in uncomfortable furniture, extending work hours and removing the boundary between work and home can place undue stress on workers’ personal and professional lives.

Addressing workplace wellness in your small business includes keeping workers comfortable and productive while working remotely. It also involves enforcing the importance of work-life balance.

A 2021 Wellable Employee Wellness Industry Trends Report reveals that 88% of employers invest more in mental health initiatives. The survey also enumerates other ways companies are investing in workplace wellness, whether that workplace is a home, an office or a retail store:

  • Telemedicine – 87% of employers
  • Stress management/resilience – 81% of employers
  • Meditation and mindfulness – 69% of employers

These results indicate that employers have recognized the need to support employees in traditional workplaces and their homes. Workplace wellness will remain critical in 2022, and watch for more programs geared towards wellness and how it relates to recruitment and retention to emerge in the coming years.

Hyperfocus on employee retention

As a business owner, you are likely wondering if the Great Resignation will continue in 2022. To keep their employees on board, many companies are focusing more on retention efforts. These efforts are essential, as 73% of surveyed workers were considering quitting their jobs, according to Joblist, underlining the importance of understanding what motivates workers and how to keep them satisfied to avoid losing them to the competition.

Some ways companies can revitalize their retention strategies include:

  • Implement or continue using performance reviews to give and solicit feedback
  • Implement career development strategies, including succession plans for employees looking to grow in their current role
  • Encourage employees to take time off to recharge

Human resources personnel and small business owners can also directly ask employees what would make their work or workplace more inviting.

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion (DEI) initiatives are more critical than ever, with approximately 79% of companies planning to increase their DEI budgets in 2022, per a Traliant report. Companies that emphasize inclusivity and innovation make every employee feel respected and valued. According to a recent Glassdoor survey, 76% of job searchers want diversity in the workplace.

Inclusivity efforts may require you to honestly assess where your organization currently stands. Then, you can create a diverse, equitable and inclusive workplace that your current and future workers will value.

Keep up with current trends with help from BBB

Keeping workers productive and healthy in the office, warehouse, or at home is just one of the ways small businesses can keep up with the latest trends in 2022. Furthermore, businesses can prevent communication overload by centralizing communication, and they can improve employee retention by providing clear career development paths. Following these trends can improve morale and help small businesses recruit new team members in the coming year.

In addition to following these workplace trends in 2022, it’s also helpful to understand the trends that will drive small business growth in the coming year and beyond.

For more business tips to make the most out of 2022, visit BBB.org/SmallBusiness.

Filed Under: Better Business Bureau, chamber of commerce, corpus christi business, corpus christi jobs, Local Food, Packery Channel, Restaurants, Scam Alert, spring break

Human Trafficking Awareness 2022

January 6, 2022 By

The month of January serves as Human Trafficking Awareness Month. Governor Abbott has proclaimed January 2022 as Human Trafficking Prevention Month. During this month, advocates, organizations, and individuals unite to raise awareness about this very important issue. According to the Department of Homeland Security, human trafficking is “modern-day slavery and involves the use of force, fraud, or coercion to obtain some type of labor or commercial sex act.” Human trafficking is not the same as human smuggling, which involves the illegal transportation of a person across a border. Victims of human trafficking are of all genders, ages, races, countries, socioeconomic statuses, and so on. While human trafficking can happen to anyone, people who are already in vulnerable situations – such as people experiencing homelessness – may be more likely to be targeted.

Human trafficking is often thought to be an international issue, however, this crime exists in all fifty states within the United States. Human trafficking has become the second-largest criminal activity/industry in the US and generates billions of dollars in illegal profits annually. According to the Human Trafficking Institute, 22,326 people were identified as victims or survivors of human trafficking in 2019. In addition to this, The National Human Trafficking Hotline reported that in 2019 over 11,500 human trafficking cases were reported in the U.S. Approximately 1,080 of these cases were reported from within Texas. It is crucial to continue to be proactive and increase our partnerships and collaborations with organizations or governmental entities locally and throughout our nation to stop this activity and bring awareness to this issue.

In order to prevent human trafficking, we must expand our knowledge of the issue.  Understanding what human trafficking is and how to recognize it is essential.  Some resources to review are the Polaris Project https://polarisproject.org/human-trafficking and the Blue Campaign https://www.dhs.gov/blue-campaign. To research statistics and other facts about human trafficking in Texas, visit the Texas Human Trafficking Task Force Reports https://www.texasattorneygeneral.gov/initiatives/human-trafficking.

The Texas Legislature continues to work diligently to introduce legislation to combat this industry. For this reason, the current anti-human trafficking laws were reviewed and revised throughout the most recent Legislative Session to ensure the prosecution of these criminals continues and stops others from being involved in these activities. The goal is to create laws that stop, prevent, and end the human trafficking epidemic.

If you have questions regarding any of the information mentioned in this week’s article, please do not hesitate to call my Capitol or District Office.  Please always feel free to contact my office if you have any questions or issues regarding a Texas state agency, or if you would like to contact my office regarding constituent services. As always, my offices are available at any time to assist with questions, concerns or comments (Capitol Office, 512-463-0672; District Office, 361-949-4603).

– State Representative Todd Hunter, District 32

 Rep. Hunter represents Nueces County (Part).  He can be contacted at todd.hunter@house.texas.gov or at 512-463-0672

Filed Under: Better Business Bureau, COVID-19 Virus, Eagle Ford Shale, Hurricane Relief, Padre Island Business Association, Scam Alert, Todd Hunter

8 Surprising Facts About Identity Theft

November 19, 2021 By

BBB Tips:

Communication, work, school, shopping and even doctor’s visits have undergone massive digital transformations in the past year. Identity thieves are evolving right alongside us to better exploit victims in an increasingly digital world. The result is a sharp rise in both the number of fraud incidents and the amount of money lost ($712 billion in 2020 according to the Aite Group).

Check out these eight facts illustrating the scale of the identity theft crisis. Then, assess your risk and craft a plan to protect your identity.

  1. Fraud and identity theft rose by 45% from 2019 to 2020.

Life changed dramatically last year. Confusion over the COVID-19 pandemic collided with rapid transitions to remote work and learning. At the same time, many consumers lost jobs and loved ones. Together, these factors contributed to a sharp rise in scams, fraud and identity theft–nearly doubling the number of identity theft reports consumers submitted to the FTC in 2019.

  1. 29% of all reports submitted to the FTC were about identity theft.

Consumers nationwide submitted 1.4 million reports of identity theft to the FTC’s Consumer Sentinel Network. Identity theft was the most reported incident, topping common scam types like impostor and online purchase scams.

  1. Reports of thieves taking over accounts have increased 72% since 2019.

As more services shift online, consumers’ private information shifts as well. One consequence is a rise in data breaches for businesses and account takeovers for consumers. A study by Javelin Strategy & Research discovered that not only are account takeovers growing, they also have a higher risk of financial loss.

  1. Millennials are now the most common target for identity theft.

Consumers between the ages of 30 to 39 made up the largest share of reported identity theft victims in 2020, and they remain the most common reporters of identity theft so far this year as well.

  1. 23,651 identity theft incidents affected people below the age of 19.

Unfortunately, children aren’t safe from identity theft, and it often takes longer to recognize identity theft has occurred when victims are young. Some thieves may even get away with the scheme for years before they’re caught, so it’s never too early to monitor a credit report.

  1. Social media users are 30% more likely to fall victim to identity theft.

Thieves can learn tons of valuable information about their potential victims just by glancing at social media. Even taking a Facebook quiz can increase your exposure to identity theft by collecting information that helps thieves hack into your accounts. Plus, thieves frequently contact victims through social media.

  1. Most consumers underestimate their risk for identity theft.

An Experian survey discovered most consumers don’t really believe they’re at risk for identity theft. Consumers don’t fully grasp the size of their digital footprint. Others feel poor credit makes them unattractive to thieves. In reality, sharing personal information on social media, using a public wi-fi network and even sharing login information with friends and family can increase your chances of falling victim.

  1. Identity theft has lasting emotional effects on victims.

Identity theft takes a major toll on victims’ mental health. Repairing accounts, requesting refunds and enhancing privacy safeguards can cause stress, fatigue and even depression. The emotional effects can impact work, school and relationships, and past victims are more likely to experience identity theft again.

Identity theft is a major risk to anyone with a paper trail or a digital footprint. In other words, everyone has some level of risk. Fortunately, there’s a lot you can do to protect yourself. Ensure you practice good digital hygiene by following BBB’s guide to data privacy.

If you have been a victim of identity theft, report it to the FTC at IdentityTheft.gov and to BBB Scam Tracker.

Filed Under: Better Business Bureau, buying a home, Padre Island Business Association, property taxes, Restaurants, Scam Alert, selling a home

BBB Scam Alert: Watch out for false promises as eviction moratorium nears end

September 5, 2021 By

The eviction moratorium has been extended through October 3, but that doesn’t mean scammers have postponed their tricks. Con artists often take advantage of the confusion and stress surrounding significant events. With more than 450,000 Texans behind on their rent, the moratorium’s end is a perfect hook.   

How the Scam Works

 As the eviction moratorium winds down, watch out for scammers offering loans, peddling credit repair services, or promoting government programs. These cons are a way to trick desperate people out of money they don’t have.  

For example, during the COVID-19 pandemic, BBB Scam Tracker has seen numerous reports of phony “pandemic relief” grants or government programs that allegedly provide funding to people impacted by the pandemic. Once you “qualify for the grant,” the scammer will ask you to pay a processing or delivery fee to receive your funds. Of course, the grant doesn’t exist, and if you pay upfront, you just gave money to scammers.  

Advance fee loans, debt relief and credit repair scams work in a similar way. They promise a loan – or to repair your credit – for an upfront fee. No matter how much you may need it, don’t be tempted by “guaranteed loans” or impossible services, such as removing late payments or bankruptcy, from your credit report.

This recent BBB Scam Tracker report describes a situation more people will likely encounter as the eviction moratorium nears. “I’d been in a desperate financial situation for a few weeks now, so I had been looking for loans and being denied left and right,” the scam victim told BBB. The victim received a call from a loan provider, saying their loan application had finally been accepted. There was just one catch: before the company could release the money, the borrow had to increase their credit score. Fortunately, this company had a way to help. “The way they would do that is they would send money to my account and then all I would have to do is send it back and that would boost my score.” Of course, the scammers never actually transferred the money. When the victim “sent back” the funds, they transferred $1,000 into the hands of scammers and caused their account to overdraft.

Protect yourself from this scam:

Double-check any government program before you sign up. If an organization is offering you a grant or relief funds, get to know them before agreeing to anything. Take a close look at their website and read reviews. If you think you might be dealing with an impostor, find the official contact information and call the company to verify the offer is legitimate.

Be wary of out-of-the-blue calls, emails or text messages claiming to be from the government. In general, the government will not contact you using these methods unless you have granted permission.

Think something seems suspicious? Reach out to the agency directly. If you doubt that a government representative is legitimate, hang up the phone or stop emailing. Then, report the suspicious calls or messages. Make sure the agency is real. Scammers often make up names of agencies or grants.

Do not pay any money for a “free” government grant or program. It is not free if there is a fee involved. A real government agency will not ask for an advanced processing fee. Instead, find out if the grant is legitimate by checking Grants.gov.

Advance fees are a concern. Not all businesses promising to help you repair bad credit are scams, but if you are asked to pay in advance, that’s a big red flag. In both the U.S. and Canada, credit repair and debt relief companies can only collect their fee after performing the promised services.

Avoid guarantees and unusual payment methods. Genuine lenders never guarantee a loan in advance. They will check your credit score and other documents before providing an interest rate or loan amount and will not ask you to pay an upfront fee. Fees are never paid via gift cards, CashApp, or prepaid debit cards. Unusual payment methods and payments to an individual are a big tip-off.

Get further insight by reading BBB’s tips on loans and credit repair services on BBB.org and learn more about government impostor scams during COVID-19. 

If you’ve spotted a scam (whether or not you’ve lost money), report it to BBB.org/ScamTracker. Your report can help others avoid falling victim to scams. 

Filed Under: Better Business Bureau, Charities, Corpus Christ Real Estate Data, property taxes, Scam Alert, selling a home

Common Holiday Scams

November 19, 2020 By

BBB Column

The holiday season is here! Although the pandemic will certainly change how we prepare, consumers are still planning to shop and celebrate. Unfortunately, scammers are also ready for the holidays. With your mind on finding the perfect gifts and best deals, they hope you won’t be watching for fraud. Use these tips from your Better Business Bureau to avoid common holiday scams this year:

Seasonal employment scams.

Many companies and industries hire extra employees during the holidays to help with increased business. This is a perfect opportunity for scammers to put out fake help wanted ads. Use these tips to stay safe while looking for seasonal job opportunities:

  • Know the signs. Being aware of the red flags of employment scams can help you avoid them. Employers asking for upfront payment for a job, job offers without interviews and big money for small jobs are all major signs of employment scams.
  • Don’t work before you’re hired. A legitimate company will not ask you to begin a project before hiring you. Before starting any work, ask for an offer letter or for confirmation in writing. This should include details about the job and compensation.

Hot Toy Scams

Each year, a few toys are more popular than the rest, and when they begin to sell out in stores, parents look elsewhere to find them. They might find a legitimate-looking website that claims to have them, maybe even on sale! Unfortunately, after purchasing the toy, it never arrives, and they discover the website and offers were fake. These tips can keep your wallet safe when searching for this year’s hot toys:

  • Buy from reputable retailers. Buying directly from stores, in-person and online, that you know and trust is the best way to avoid being scammed. You can go to their business profile on bbb.org to find their rating and customer reviews. Also, be sure their website has valid customer service information.
  • Watch for extra-low prices. Unreasonably low prices and discounts are often red flags of a scam. Remember, if the price seems too good to be true, it probably is.

Delivery Scams

Delivery scams and package theft can take several forms. They may be phishing emails from scammers posing as the delivery company, or fake “missed delivery” tags, which attempt to get your personal information. Some consumers find that packages are stolen off their doorstep before they arrive home from work. To avoid these situations, use these tips:

  • Take precautions. If you are having a fragile or valuable item delivered, purchase shipping insurance. You can also track packages, or request that a signature be required for the package to be delivered.
  • Watch for emails about missed deliveries. Most legitimate delivery services leave a missed delivery notice on your door. An email could be a phishing scam.

Have safe and happy holidays, from everyone at BBB serving the Heart of Texas!

 

Filed Under: chamber of commerce, Charities, Holiday Parties, Local Food, Scam Alert

National Government Related Impostor Scams

October 25, 2020 By

BBB Column

It is no secret that COVID-19 has brought confusion along with concern. This confusion provides opportunities for scammers to target consumers in new, creative ways. A recent study from BBB shows that reports on government impostor scams have decreased, but the pandemic has allowed for these scams to take new forms that may be more difficult to recognize. From posing as CDC officials to preying on CARES funds, impostors are once again taking advantage of trying times.

A recent survey from AARP showed that 44% of people in the U.S. have been contacted by someone posing as a government employee. The Federal Trade Commission (FTC) also reports $450 million dollars lost to government impostor scams since 2015. Last year, reports of scammers posing as IRS agents dropped, while scammers posing as Social Security Administration (SSA) employees quadrupled.

In 2019, Texans submitted 10% of Scam Tracker reports on government impostor scams. And while reports are decreasing nationally, Texas has seen an increase of 35% in the first six months of 2020 over all of 2019. Recognizing these scams can be crucial to Texans’ financial safety.

Different versions of this scam may include promises of a fake government grant, and the grant “winner” simply needs to pay a fee or provide personal information. Then, the scammer disappears, and the grant never arrives. In other versions, the scammer calls victims pretending to be from the IRS or SSA, claiming there is unpaid money and the consumer will be arrested until they pay off the debt in full. Government impostors often use fear tactics to pressure people into acting quickly, and spoof caller ID to appear legitimate.

Government impostor scams can be costly and reporting them is an important factor in preventing them for others. Use this information from your Better Business Bureau on how to properly report government fraud:

  • IRS: The Internal Revenue Service advises people to fill out the “IRS Impersonation Scam” form on the Treasury Inspector General for Tax Impersonation’s website, tigta.gov.
  • Social Security: The Office of the Inspector General, Social Security Administration (SSA IG) has its own online form to take complaints about frauds impersonating the SSA.
  • Federal Trade Commission: Contact the FTC at 877-FTC-HELP or ftc.gov.
  • Internet Crime Complaint Center: Reach the FBI’s IC3 at ic3.gov/complaint.
  • Cellphone carrier: which may offer free services such as scam call identification and blocking, ID monitoring, a second phone number to give out to businesses so you can use your main number for close friends or a new number if you get too many spam calls.
  • BBB Scam Tracker: File a report on BBB.org/ScamTracker to let others in your area know to watch for this scam.

Visit us at BBB.org/FakeGov to view the full report.

Filed Under: chamber of commerce, Charities, property taxes, Retail Tax, Scam Alert